• STATUS
  • CONFIG
  • HUMAN
  • REPORT

How to monitor order statuses with your AI

Connect Zip to your AI client to pull live transaction data and merchant settings through a chat interface.

Ask AI about this page

Short answer

Can I check Zip order updates with my AI?

Yes. Your AI uses Zip tools to pull the current state of specific transactions and review your merchant configuration. You get immediate answers on order progress and setup details.

Where your data lands.

The outcomes of your requests.

The AI processes your questions and delivers these specific results.

STATUS

Real-time order tracking

The AI pulls the exact state of a transaction. You get instant updates on where a specific order stands.

CONFIG

Merchant settings audit

Your agent reviews your current Zip setup. It identifies how your merchant account is currently configured.

HUMAN

Manual intervention needed

If an order state requires a manual fix or a change in shipping logic, the AI flags it for you to handle.

REPORT

Configuration summaries

The AI compiles your merchant settings into a readable summary. You can use this to verify your setup is correct.

The workflow

What your AI does when the request arrives.

The AI acts as a bridge between your chat window and the Zip API.

  1. Identify the request

    Your agent parses your message to determine if you are asking about a specific order or your general merchant settings.

    get_zip_order_statusget_zip_merchant_config

  2. Fetch transaction data

    The AI pulls the specific details for the transaction you mentioned.

    get_zip_order_status

  3. Review merchant setup

    The AI looks up your account's current configuration settings.

    get_zip_merchant_config

  4. Deliver the answer

    The AI translates the raw data into a plain English response in your chat window.

    get_zip_order_statusget_zip_merchant_config

Try it

Copy these to start.

Use these prompts to trigger the Zip tools immediately.

Starting points

These are opening lines. Swap out the order IDs or merchant names with your actual data.

Zip Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_nRcX2PVAUJUQmeLulcpTfmoXjx9bIznNo0wpqxAt/mcp

Claude Desktop

Follow the steps below to connect in seconds.

  1. 1In Claude Desktop, open Settings → Connectors.
  2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
  3. 3Click Add and start a new chat — Zip capabilities are ready to use.
Configuration · claude_desktop_config.jsonCopy
{
  "mcpServers": {
    "zip-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_nRcX2PVAUJUQmeLulcpTfmoXjx9bIznNo0wpqxAt/mcp"
    }
  }
}
Copy into chat04

  • What is the current status of order #98765?

  • Show me my current Zip merchant configuration.

  • Check the status of transaction ID 12345.

  • Is my Zip merchant setup configured correctly for my region?

  • Claude
  • ChatGPT
  • Cursor
  • VS Code
  • Windsurf
  • Claude Code
  • JetBrains
  • Cline

Start here

Connect Zip once, then ask.

Click the link to connect. Your credentials stay encrypted, and you can start chatting with Zip through your preferred AI client right away.

Connect Zip to your AI

FAQ

How this task behaves.

  • 01

    Can the AI change my order status?

    No. The AI can only read the status of an order. You must log in to the Zip dashboard to make any changes to a transaction.

  • 02

    Can I update my merchant settings through the chat?

    No. The AI can only retrieve your current configuration. It cannot modify your merchant settings.

  • 03

    Do I need to provide the order ID every time?

    Yes. To use the status tool, the AI needs a specific transaction identifier to look up.

  • 04

    Does the AI see all my customer data?

    The AI only accesses the specific data required to answer your question, such as order status or configuration details.

  • 05

    Can the AI cancel an order for me?

    No. There are no tools available to perform write actions like cancellations or refunds.

  • More questions about Zip? The Connector page answers them. See everything the Zip Connector can do

Connect Zip to Claude, Cursor, ChatGPT & more