DaktelaをChatGPT、Claude、Geminiに接続

• 01 / 02Daktelaのチケット作成とCRM更新を自動化
• 02 / 02キューの監視方法

最速日

608ms

最遅日

1118ms

14日間の傾向

遅延傾向+10%

Daktela Connector

準備完了です。MCPクライアントを選択し、セットアップ手順に従ってください。

コネクタリンクhttps://edge.vinkius.com/vk_preview_QEglAnODTECFv29YN503LCFMgoxauqvEJgZibPNQ/mcpコピー

Claude Desktop

以下の手順で数秒で接続できます。

1. 1In Claude Desktop, open Settings → Connectors.
2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
3. 3Click Add and start a new chat — Daktela capabilities are ready to use.

設定 · claude_desktop_config.jsonコピー

{
  "mcpServers": {
    "daktela-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_QEglAnODTECFv29YN503LCFMgoxauqvEJgZibPNQ/mcp"
    }
  }
}

• Claude
• ChatGPT
• Cursor
• VS Code
• Windsurf
• Claude Code
• JetBrains
• Cline

各クライアントの手順ガイドはこちらです。 接続方法

Claude向けのガイド付きセットアップ？ DaktelaをClaudeや他のAIに設定する

このConnectorが対応するすべてのAIクライアントを見る ↑

• 01

  サポートチームリーダー

  AIへの簡単な指示だけで、チケットのステータス確認やキューの混雑状況を迅速に把握できます。

• 02

  カスタマーサービス担当者

  ワークスペースから離れることなく、CRMへの連絡先登録や活動ログの記録を直接行えます。

• 03

  オペレーションマネージャー

  AIアシスタントを通じて、通話履歴の確認やエージェントの割り当て状況を即座に検証できます。

• 01

  How do I connect my Daktela account?

  You need your Daktela Domain and Access Token, which you can find in your Daktela user settings. Once you enter these into the Vinkius setup, you're ready to go.

• 02

  Which AI clients can I use with this MCP?

  You can use this MCP with any compatible client, including Claude, Cursor, Windsurf, and VS Code.

• 03

  Can I manage my CRM through the AI?

  Yes, the MCP includes capabilities to list accounts and create new contacts directly in your Daktela CRM.

• 04

  Does this work for phone calls?

  Yes, the MCP can retrieve your call history and monitor real-time activities including phone interactions.

• 05

  Is my data secure?

  Vinkius hosts and manages the MCP, handling your credentials securely so you can connect your client once and start working.

• 06

  Can I see all the open tickets in my Daktela account?

  Yes! Use the list_tickets capability. Your agent will retrieve the complete directory of support cases, which you can then filter or summarize.

• 07

  How do I create a new contact in the Daktela CRM?

  Use the create_contact action. Provide the first name, last name, and optional email or phone number to register the person in your CRM database instantly.

• 08

  Is it possible to list the history of past phone calls via AI?

  Absolutely. Use the list_call_history query. The agent will retrieve a detailed log of past voice interactions, including participants and durations.

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