Gainsight CSをChatGPT、Claude、Geminiに接続

• 01 / 02アカウントヘルスを確認する
• 02 / 02コックピット業務の管理方法

最速日

710ms

最遅日

1042ms

14日間の傾向

遅延傾向+12%

Gainsight CS Connector

準備完了です。MCPクライアントを選択し、セットアップ手順に従ってください。

コネクタリンクhttps://edge.vinkius.com/vk_preview_Ehs1leTYJyLCSx9AA8I4spgNQYuehYX6fBmwaEwX/mcpコピー

Claude Desktop

以下の手順で数秒で接続できます。

1. 1In Claude Desktop, open Settings → Connectors.
2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
3. 3Click Add and start a new chat — Gainsight CS capabilities are ready to use.

設定 · claude_desktop_config.jsonコピー

{
  "mcpServers": {
    "gainsight-cs-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_Ehs1leTYJyLCSx9AA8I4spgNQYuehYX6fBmwaEwX/mcp"
    }
  }
}

• Claude
• ChatGPT
• Cursor
• VS Code
• Windsurf
• Claude Code
• JetBrains
• Cline

各クライアントの手順ガイドはこちらです。 接続方法

Claude向けのガイド付きセットアップ？ Gainsight CSをClaudeや他のAIに設定する

このConnectorが対応するすべてのAIクライアントを見る ↑

• 01

  カスタマーサクセスマネージャー (CSM)

  ダッシュボードを開かずに、アカウントのヘルススコア確認や会議メモの記録を迅速に行いたい方。

• 02

  CSオペレーション

  AIコマンドを使用して、CTAのメタデータ取得や企業マッピングの検証を自動化したい方。

• 03

  アカウントエグゼクティブ

  契約更新やアップセルの交渉前に、顧客とのやり取りの履歴をリアルタイムで把握したい方。

• 01

  What version of Gainsight is required?

  This MCP is designed for Gainsight Customer Success (NXT) instances.

• 02

  How do I authorize the connection?

  You will need your Gainsight Domain and Access Key, which you can find in Administration, under Connectors 2.0 and the Gainsight API section.

• 03

  Which AI clients can I use with this MCP?

  You can use any MCP-compatible client, including Claude, Cursor, and Windsurf.

• 04

  Where is my data hosted?

  Vinkius hosts and manages the MCP, handling the connection and credentials so it is ready to use immediately.

• 05

  Can I log notes directly to the timeline?

  Yes, you can use the log_timeline_activity capability to add calls, meetings, or notes through your AI agent.

• 06

  How do I get an Access Key for Gainsight?

  Log in to your Gainsight NXT instance, navigate to Administration > Connectors 2.0 > Gainsight API, and generate a new Access Key.

• 07

  What is the 'Domain' required for setup?

  Your domain is the base URL of your cloud instance (e.g., 'acme.gainsightcloud.com'). Do not include 'https://' or any path prefixes.

• 08

  Can I log activity directly to the customer timeline?

  Yes! Use the 'log_timeline_activity' capability. Provide the subject, note, and the associated Company ID to instantly add an entry to their timeline.

• 09

  Are health scores accessible via the agent?

  Yes, when you use 'get_company_health', the agent retrieves the current health score metadata along with the assigned CSM and other attributes.

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