FreeScoutをChatGPT、Claude、Geminiに接続

• 01 / 03How to lookup customer and mailbox
• 02 / 03How to manage tickets
• 03 / 03How to summarize and reply

最速日

794ms

最遅日

1202ms

14日間の傾向

改善傾向-5%

FreeScout Connector

準備完了です。MCPクライアントを選択し、セットアップ手順に従ってください。

コネクタリンクhttps://edge.vinkius.com/vk_preview_D88aFfI6jlE4kcEJ7jjiSRihpCAxHTBrbohb3vcA/mcpコピー

Claude Desktop

以下の手順で数秒で接続できます。

1. 1In Claude Desktop, open Settings → Connectors.
2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
3. 3Click Add and start a new chat — FreeScout capabilities are ready to use.

設定 · claude_desktop_config.jsonコピー

{
  "mcpServers": {
    "freescout-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_D88aFfI6jlE4kcEJ7jjiSRihpCAxHTBrbohb3vcA/mcp"
    }
  }
}

• Claude
• ChatGPT
• Cursor
• VS Code
• Windsurf
• Claude Code
• JetBrains
• Cline

各クライアントの手順ガイドはこちらです。 接続方法

Claude向けのガイド付きセットアップ？ FreeScoutをClaudeや他のAIに設定する

このConnectorが対応するすべてのAIクライアントを見る ↑

• 01

  サポートチーム

  長い会話スレッドの要約や、AIを使った返信文の作成を迅速に行えます。

• 02

  サポートマネージャー

  メールボックスの活動状況を監視し、適切な担当者へ会話を割り当てることができます。

• 03

  開発者

  サポートデータをワークフローに統合し、バグ報告や顧客フィードバックを直接追跡できます。

• 01

  How do I connect my FreeScout instance?

  You just need to provide your FreeScout API Key and your instance's Base URL when you subscribe to the MCP on Vinkius.

• 02

  Which AI clients can I use with this MCP?

  You can use any MCP-compatible client, including Claude, Cursor, Windsurf, and VS Code.

• 03

  Can I send replies to customers through the AI?

  Yes, you can use the add_reply capability to send messages directly to customers from your AI client.

• 04

  Is my data secure?

  Vinkius hosts and manages the MCP, handling your credentials securely so you can connect once and start working.

• 05

  Can I see internal notes in FreeScout?

  Yes, any internal notes you add via your AI agent will appear in the FreeScout dashboard for your team to see.

• 06

  How do I reply to a customer conversation using the AI?

  You can use the add_reply capability. Just provide the Conversation ID and the body of your message, and the agent will send it to the customer via FreeScout.

• 07

  Can I update the status or assignee of a ticket?

  Yes! Use the update_conversation capability. You can change the status (active, pending, closed, spam) or provide an assignee_id to route the ticket to a specific team member.

• 08

  Is it possible to add internal notes that the customer won't see?

  Absolutely. Use the add_note capability to post internal comments on a conversation. These are visible to your team in FreeScout but are never sent to the customer.

• 

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• 

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