JitbitをChatGPT、Claude、Geminiに接続

• 01 / 03SLA違反の監視方法
• 02 / 03サポートチケットへの対応方法
• 03 / 03ナレッジベース記事の検索・取得方法

最速日

654ms

最遅日

1159ms

14日間の傾向

安定-1%

Jitbit Connector

準備完了です。MCPクライアントを選択し、セットアップ手順に従ってください。

コネクタリンクhttps://edge.vinkius.com/vk_preview_WXHnPYRzgOIjfkZ3p4prL20ETiuNo8MZkb3hF6BY/mcpコピー

Claude Desktop

以下の手順で数秒で接続できます。

1. 1In Claude Desktop, open Settings → Connectors.
2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
3. 3Click Add and start a new chat — Jitbit capabilities are ready to use.

設定 · claude_desktop_config.jsonコピー

{
  "mcpServers": {
    "jitbit-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_WXHnPYRzgOIjfkZ3p4prL20ETiuNo8MZkb3hF6BY/mcp"
    }
  }
}

• Claude
• ChatGPT
• Cursor
• VS Code
• Windsurf
• Claude Code
• JetBrains
• Cline

各クライアントの手順ガイドはこちらです。 接続方法

Claude向けのガイド付きセットアップ？ JitbitをClaudeや他のAIに設定する

このConnectorが対応するすべてのAIクライアントを見る ↑

• 01

  サポートチーム

  チケットキューを管理し、顧客へ迅速にレスポンスを行います。

• 02

  ITチーム

  社内のヘルプデスク依頼を追跡し、SLA遵守状況を管理します。

• 03

  チームリーダー

  エージェントのパフォーマンスや業務負荷をリアルタイムで監視します。

• 01

  How do I connect my Jitbit account?

  You subscribe to the MCP on Vinkius and enter your Jitbit URL and login credentials. Once connected, your AI client can immediately start interacting with your helpdesk.

• 02

  Which AI clients can I use with this MCP?

  You can use any MCP-compatible client, including Claude, Cursor, and Windsurf.

• 03

  Can I respond to customers through the AI?

  Yes. You can tell your AI agent to reply to specific tickets, and it will send those responses through Jitbit.

• 04

  Does this MCP support SLA monitoring?

  Yes. You can ask your agent to identify tickets that are approaching an SLA breach or have already breached.

• 05

  Is my Jitbit data secure?

  Vinkius hosts the MCP and manages your credentials securely so you can connect your client once and stay connected.

• 06

  Can I manage tickets and reply to customers through the AI agent?

  Yes. List tickets with filters, inspect individual tickets with full history, create new tickets, update status, and reply to customers or add internal notes.

• 07

  Does Jitbit require a self-hosted URL?

  Yes. Jitbit can be self-hosted or cloud-hosted. Provide your instance URL (e.g., https://helpdesk.company.com), username, and password. Authentication uses HTTP Basic Auth (Base64 encoded) against {url}/api.

• 08

  Can I track SLA compliance across tickets?

  Yes. Tickets include response and resolution time metadata. Monitor SLA compliance by checking time-to-first-response and time-to-resolution against your SLA targets.

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