360dialog MCP. Automate WhatsApp Messaging at Scale.
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360dialog handles WhatsApp Business API communication at scale. Use this MCP to send both free-form text and pre-approved template messages to any international number.
It also manages media uploads, verifies contacts, and tracks delivery status—all through natural conversation with your AI client.
What your AI agents can do
Check 360dialog status
Verifies that the API connection is currently live and healthy.
Check contacts
Checks if specific phone numbers are registered and ready for WhatsApp communication.
Get media
Retrieves detailed information about an already uploaded media file.
You can dispatch simple text messages or structured template alerts to specific contacts.
The agent can list available templates, inspect their components, and upload images or documents for later use in messaging.
You check if a phone number is valid on WhatsApp before attempting to send any campaign messages.
The MCP lets you set the webhook URL so your agent receives real-time delivery status and incoming message updates.
Ask AI about this MCP
Supported MCP Clients
OAuth 2.0 Compatible Gemini Waiting for input…
360dialog: 10 Tools for Messaging Ops
These tools let your agent manage every step of a professional messaging campaign, from listing available templates to sending complex media attachments.
Make your AI actually useful.
Add this MCP to Claude, Cursor, or Windsurf and your AI stops guessing. It gets real tools to look things up, take action, and handle the stuff you keep doing by hand.
Start using 360dialog on Vinkius019dd0b1check 360dialog status
Verifies that the API connection is currently live and healthy.
019dd0b1check contacts
Checks if specific phone numbers are registered and ready for WhatsApp communication.
019dd0b1get media
Retrieves detailed information about an already uploaded media file.
019dd0b1get template
Fetches the full details and components of a specific message template.
019dd0b1list templates
Returns a list of all approved WhatsApp message templates available in your account.
019dd0b1send media message
Sends a complete media message using a specified media type and URL.
019dd0b1send message
Sends a basic text-only WhatsApp message to a recipient number in international format.
019dd0b1send template message
Dispatches a pre-approved template, requiring you to specify the template name and language code.
019dd0b1set webhook
Configures the callback URL endpoint where incoming messages and status updates are sent.
019dd0b1upload media
Uploads files (images, documents, videos) to the WhatsApp cloud for future use in messaging.
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Independent Platform Disclaimer: Vinkius is an independent platform and is not affiliated with, endorsed by, sponsored by, verified by, or otherwise authorized by 360dialog. All third-party trademarks, logos, and brand names are the property of their respective owners. Their use on this website is strictly for informational purposes to identify service compatibility and interoperability.
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Works with Claude, ChatGPT, Cursor, and more
The Model Context Protocol standardizes how applications expose capabilities to LLMs. Instead of operating in isolation, your AI gains direct access to external platforms, live data, and real-world actions through secure, standardized connections.
This server provides 10 capabilities that interface natively with Claude, ChatGPT, Cursor, and any MCP client. No middleware. No custom integration required.
The headache of manual WhatsApp outreach
Today, running a basic campaign means manually copying out lists of phone numbers. You have to jump into a dashboard just to see if those numbers are active on WhatsApp; then you figure out which templates were approved for the current promotion and start drafting messages one by one.
With this MCP, your agent handles it all. You tell it the goal—like 'Send the Q3 update template to all verified leads.' The system checks status, validates contacts with `check_contacts`, and sends the message using `send_template_message`. Done.
Sending Messages with 360dialog
The biggest time sink goes away: you don't have to worry about compliance or formatting. The agent manages the difference between a simple chat message and a structured template, using `send_message` when appropriate and automatically enforcing rules with `send_template_message`.
You just need to describe the outcome. You tell your agent 'Send the appointment reminder,' and it handles the entire sequence—checking templates, formatting the payload, and sending the message. It's that simple.
What you can do with this MCP connector
Managing customer outreach via WhatsApp used to mean jumping between a CRM, a messaging dashboard, and a spreadsheet just to verify numbers or check template approvals. Now, you use this MCP to manage the entire workflow directly from your agent. You can send simple text messages, but more powerfully, you control complex, structured communication using pre-approved templates for things like order confirmations or appointment reminders.
Need to reach out? First, check if a phone number is active with check_contacts. Then, upload any media—images, documents, videos—using upload_media. When it's time to send, you can trigger a campaign using send_template_message or just write a quick message with send_message. If your team needs reliable callbacks for status updates, setting up the webhook is straightforward.
This entire system connects directly through Vinkius, letting you manage complex messaging and media streams without ever touching a dashboard.
019dd0b1-3a4a-72c5-9255-42cff4cc00c9 
How 360dialog MCP Works
- 1 Subscribe to this MCP and input your API Key from 360dialog's Client Hub.
- 2 Your AI client establishes connection health by running a simple check, confirming the link between your agent and WhatsApp.
- 3 You structure your request—for example, telling the agent to send a template message to a list of contacts—and receive confirmation of delivery queueing.
The bottom line is that you get an automated pipeline for mass messaging without needing a developer to write boilerplate API code.
Who Is 360dialog MCP For?
This is for the Head of Customer Success who needs reliable, scalable support communications. It's also critical for Marketing Operations teams running high-volume campaigns or Sales Directors automating first-touch lead outreach.
They use this MCP to verify customer WhatsApp availability and respond to common inquiries using simple, structured commands.
They manage campaign rollout by listing templates and verifying delivery readiness before sending any mass messages.
They run initial lead validation checks to confirm phone numbers are active on WhatsApp, automating the first touchpoint outreach.
What Changes When You Connect
- Never manually send messages again. Instead of copy-pasting numbers into a spreadsheet, you use
send_template_messageto launch structured campaigns instantly. - You maintain compliance and control by only using pre-approved formats. The agent can list all available templates with
list_templates, ensuring your outreach is always compliant. - Media handling gets simpler. Instead of uploading files manually, you use
upload_mediaonce, and the MCP allows you to reference that asset later when sending a message viasend_media_message. - The agent acts as an active monitor. You can run
check_360dialog_statusat any time to guarantee your connection is up, eliminating downtime surprises. - Lead validation becomes instant. Before launching a campaign, you run
check_contactsto filter out numbers that aren't ready for WhatsApp, saving message credits and effort.
Real-World Use Cases
Handling an incoming support request
A customer messages in with a query. The agent uses the webhook configuration (set_webhook) to receive the message data, then calls get_template to check if there's a quick reply template available, and finally sends it using send_message.
Launching a post-purchase follow-up
The marketing team needs to notify 50 clients that their order shipped. They use the agent to first check all contact numbers with check_contacts, then loop through and send the required notification using send_template_message.
Preparing a sales pitch with documents
An SDR needs to share a new product spec sheet. They first upload the PDF via upload_media, retrieve its details with get_media, and then send it as an official attachment using send_media_message.
Troubleshooting API connectivity
The ops team notices delays. They immediately run check_360dialog_status. If the connection fails, they know exactly where to look before wasting time on messaging logic.
The Tradeoffs
Sending unapproved messages
A user tries to send a message saying 'Hey! Buy this!' directly via send_message without knowing WhatsApp requires templates for marketing.
→
You must first use list_templates to find the correct template name, and then execute send_template_message using the approved campaign structure.
Forgetting media details
A user tries to send a photo but doesn't know the file needs to be uploaded first. The call fails with no clear reason.
→
Always run upload_media before attempting to send attachments, and use get_media afterward to confirm the asset is ready for messaging.
Ignoring contact readiness
Running a campaign that sends messages to numbers that are no longer active on WhatsApp.
→
Always run check_contacts first. This validates every number, ensuring your efforts aren't wasted sending messages to inactive users.
When It Fits, When It Doesn't
Use this MCP if your core problem is messaging: specifically, communicating through the official WhatsApp Business API and managing structured templates. It handles everything from basic text blasts to complex media workflows. Don't use it if you need deep CRM record management (that requires a dedicated CRM connector) or if your communication needs are restricted to email or SMS (use those respective communication tools). If you only need to check status, check_360dialog_status is enough; but if you need to do something—send, list, or verify—you need the full suite of tools.
Common Questions About 360dialog MCP
How do I send a regular text message using 360dialog MCP? +
You use the send_message tool. You just need to provide the recipient number in international format, and your agent sends the plain text content.
What is the best way to manage message templates with 360dialog MCP? +
You first use list_templates to see what's available. If you need details on one, run get_template. Then, you dispatch a campaign using send_template_message.
Can I upload images and send them via 360dialog MCP? +
Yes. You first call upload_media to get the file onto the WhatsApp cloud, then you use get_media or include it in a message flow using send_media_message.
How do I make sure my webhook settings are correct? +
You set up your callback URL using the set_webhook tool. This ensures that when WhatsApp sends status updates or incoming messages, they hit your designated endpoint.
How do I verify my API connection using the check_360dialog_status tool? +
You run check_360dialog_status to confirm your API connectivity status. This verifies real-time account health and ensures your credentials are active before you build out a campaign or workflow.
Does the check_contacts tool validate if a number is actually on WhatsApp? +
Yes, running check_contacts confirms if phone numbers are registered with WhatsApp. This validation prevents failed outreach by identifying which recipients are active and ready to receive messages.
What do I need to know about the upload_media tool before sending a file? +
You must use upload_media first; this uploads your image, document, or video to the WhatsApp cloud. It generates a unique media ID that you then pass to the messaging function.
How can I inspect all the components of a template using get_template? +
The get_template tool lets you look at a template's structure in detail. You can see all required variables, language targets, and component limits before attempting to send it.
Use it with your favorite AI tools
Connect this server to Cursor, Claude, VS Code, and more.