360dialog MCP for AI. Send, track, and manage all WhatsApp communications.
Works with every AI agent you already use
…and any MCP-compatible client








Connect to your AI in seconds.
360dialog connects your WhatsApp Business API directly to any AI agent. It lets you manage everything from sending individual messages and uploading media to deploying pre-approved template campaigns at scale.
Check contact status, set up webhooks for incoming replies, and track delivery readiness—all through natural conversation.
What your AI can do
Check contacts
Verifies if a provided phone number is registered and active on WhatsApp.
Check 360dialog status
Checks the API connection status to ensure messaging services are working in real time.
Get media
Retrieves specific details about a media file that has already been uploaded for use in messages.
Checks if a given phone number is active and registered on the WhatsApp platform before any message attempts.
Sends standard, free-form text messages to specific international phone numbers.
Deploys pre-approved marketing or transactional message templates in the correct language for large audiences.
Uploads images, videos, and documents to the WhatsApp cloud for later reuse across multiple messages.
Retrieves a list of all message templates that are currently approved in your 360dialog account.
Sets the callback URL so your agent receives real-time updates on incoming messages or delivery status changes.
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360dialog: 10 Tools for WhatsApp Operations
These tools allow you to perform every necessary function for high-volume WhatsApp operations—from checking contacts to deploying rich media messages.
Make your AI actually useful.
Add this MCP to Claude, Cursor, or Windsurf and your AI stops guessing. It gets real tools to look things up, take action, and handle the stuff you keep doing by hand.
Start using 360dialog on VinkiusCheck Contacts
Verifies if a provided phone number is registered and active on WhatsApp.
Check 360dialog Status
Checks the API connection status to ensure messaging services are working in real...
Get Media
Retrieves specific details about a media file that has already been uploaded for use...
Get Template
Fetches the detailed structure and components of a single, approved message template.
List Templates
Lists all currently available and approved WhatsApp message templates in your...
Send Media Message
Sends a complete message containing an image, video, or document to a contact.
Send Message
Sends a straightforward text-only WhatsApp message to a specified recipient number.
Send Template Message
Deploys a pre-written, approved template message to a contact using the correct...
Set Webhook
Configures your external URL so that incoming messages and delivery status updates...
Upload Media
Uploads media files to the WhatsApp cloud for subsequent use in sending multiple...
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Build Your Own
Turn any API into an MCP. Import a spec, define Agent Skills, or deploy with MCPFusion.
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Start with 360dialog, then connect any of our 5,100+ other servers whenever your AI needs more. One click, no limits.
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Works with Claude, ChatGPT, Cursor, and more
The Model Context Protocol standardizes how applications expose capabilities to LLMs. Instead of operating in isolation, your AI gains direct access to external platforms, live data, and real-world actions through secure, standardized connections.
This connection provides 10 powerful capabilities that interface natively with Claude, ChatGPT, Cursor, and other compatible AI platforms. No middleware. No custom integration required.
Manual WhatsApp Messaging Management
Right now, running a large-scale campaign means logging into the 360dialog dashboard. You check template approvals in one tab, verify contact lists in another, and then manually compile a list of media URLs to attach before finally hitting 'send.' It's slow, prone to copy/paste errors, and you spend half your time just debugging why an API call failed.
With this MCP connected through Vinkius, the entire process is conversational. You simply tell your agent, 'Run the holiday promotion campaign,' and it handles listing templates, checking contacts, uploading media assets, and executing send_template_message—all in one go.
360dialog MCP: Sending WhatsApp Messages
The manual steps that vanish are the constant context switching, the tedious cross-referencing of template IDs, and the guesswork involved in confirming which media assets are cloud-ready. You no longer have to manually verify if a number is active or if a message type is supported.
What's different now is speed and reliability. The AI client makes complex messaging operations—like sending_media_message with multiple files—feel as simple as talking to a teammate.
What your AI can actually do with this
This MCP links your entire messaging infrastructure to your AI client, treating WhatsApp like just another tool in your workflow. You stop jumping between the 360dialog dashboard, your CRM, and your communication platform. Instead, you talk to your agent, and it handles the complexity of sending a message: whether it's a simple text chat, a rich media file, or a pre-approved marketing template.
It’s designed for high-volume communication operations. Need to launch a campaign? Your agent can list all approved templates and verify if your leads are actually on WhatsApp before you send anything. If you're using Vinkius, this MCP makes managing message delivery history and setting up incoming webhooks part of the same conversation with your AI client.
This lets customer support teams handle replies instantly while marketing can safely run template campaigns without ever touching an API key.
019dd0b1-3a4a-72c5-9255-42cff4cc00c9 Here's how it actually works
The bottom line is you tell your AI client what needs communicating; this MCP handles the API calls and WhatsApp delivery details.
Subscribe to this MCP and provide your API Key from 360dialog's client hub.
Your AI client connects the credentials, giving it access to manage WhatsApp messaging tools.
You instruct your agent using natural language prompts—for example, 'Send a welcome message template to +12345...'—and the MCP executes the action.
Who is this actually for?
This connector is essential for any business relying on WhatsApp for customer communication at scale. It serves operational teams that need to automate outreach, and marketing groups who must launch verifiable campaigns.
Uses the MCP to verify if a customer's number is active on WhatsApp before attempting to answer an inquiry, ensuring fast triage.
Runs campaigns by listing message templates and then triggering them for thousands of leads, checking delivery readiness first.
Automates initial lead contact by verifying phone numbers against WhatsApp availability before sending the first touch outreach.
What Changes When You Connect
Start campaigns safely. Before sending out templates using send_template_message, your agent can run check_contacts to ensure every lead is actually registered on WhatsApp.
Handle rich content easily. You don't have to upload media manually; use upload_media once, and then reference the asset ID when calling send_media_message for any recipient.
Automate communication feedback loops. By using set_webhook, your agent receives real-time data on message delivery status—you know instantly if a message failed or was delivered.
Maintain compliance with templates. The list_templates and get_template tools let you easily audit which marketing messages are approved and available before deployment.
Streamline support responses. If an inquiry comes in, your agent can immediately use send_message to provide the reply, all without manual API steps.
See it in action
Launching a new product update campaign
The marketing manager needs to notify 5,000 customers. Instead of writing individual messages or guessing template availability, they ask their agent: 'List all approved message templates.' The agent uses list_templates and then deploys the correct one for every recipient using send_template_message.
Handling incoming support requests
A customer sends a complex query. Instead of relying on email, the AI client receives the message via set_webhook. The agent then uses send_message to reply immediately with instructions or links.
Verifying lead quality before sales outreach
The sales team gets a list of 20 new leads. Before sending the first touch, they ask their agent to check_contacts for every number, instantly flagging any numbers that aren't WhatsApp ready.
The honest tradeoffs
Assuming message delivery
Sending a template campaign and assuming it worked because the API call succeeded. You might send 10,000 messages, but 5,000 fail due to account restrictions or bad numbers.
Always check connectivity using check_360dialog_status first. Then, use check_contacts on your target list before running any mass sending action like send_template_message.
Sending rich media without uploading
Trying to attach a video directly in the message payload when writing code or prompt instructions. The API doesn't know where to find that file.
First, use upload_media to get the asset cloud ID. Then, reference that specific ID when you call send_media_message.
Writing static support code
Hardcoding a reply message into an agent workflow without knowing if the user is actually on WhatsApp or if the template is approved.
Rely on set_webhook to receive the incoming context. Then, use send_message only after verifying the recipient with check_contacts.
When It Fits, When It Doesn't
Use this MCP when your communication strategy relies heavily on WhatsApp for both outbound marketing and inbound customer support. You need structured message types (templates) or rich media delivery. Don't use it if you just need to manage simple email campaigns, in which case a dedicated email connector is better. Also, don't rely solely on this MCP for CRM data storage; while it handles sending messages, your agent needs another tool to read the customer’s account history and trigger the right message.
Questions you might have
How do I know if the 360dialog MCP can send images? +
Yes, you can. First, use upload_media to put your files in the WhatsApp cloud. Then, call send_media_message, referencing the ID of that uploaded asset.
What is required to set up webhooks with 360dialog? +
You must use the set_webhook tool and provide a valid callback URL. This tells the system where to send status updates for incoming messages or delivery failures.
Can I check if a number is valid using the 360dialog MCP? +
Absolutely. Use the check_contacts tool with any phone number; it verifies whether that number is currently registered on WhatsApp before sending anything.
How do I list all available message templates in this MCP? +
Run the list_templates tool. This gives you a full inventory of every template approved and ready to deploy for marketing or transactional use.
Does 360dialog handle reply messages automatically? +
Yes, setting up set_webhook allows your agent to receive incoming messages in real time. The agent can then respond using send_message without manual intervention.
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