How can I see all calls made yesterday?

Use the `list_call_records` tool and specify the start and end time for yesterday. It will return all CDR metadata for that period.

Can I check the call volume for a specific extension?

Yes. Use the `get_extension_summary` tool and provide the extension number. You'll receive a performance summary for that specific line.

Does this integration show ring group analytics?

Yes, use the `list_ring_groups` tool to retrieve performance data and call distribution metrics for your organization's ring groups.

8x8 Work MCP Server for Cursor 3 tools — connect in under 2 minutes

Name: 8x8 Work
Availability: InStock
Author: Vinkius

docs.cursor.com/context/model-context-protocol

Built by Vinkius GDPR 3 Tools IDE

Cursor is an AI-first code editor built on VS Code that integrates LLM-powered coding assistance directly into the development workflow. Its Agent mode enables autonomous multi-step coding tasks, and MCP support lets agents access external data sources and APIs during code generation.

Get MCP Server for AI Agents

ASK AI ABOUT THIS MCP SERVER

Open in ChatGPT Open in Claude Open in Perplexity

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The modern way to manage MCP Servers — no config files, no terminal commands. Install 8x8 Work and 2,500+ MCP Servers from a single visual interface.

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Classic Setup·json

{
  "mcpServers": {
    "8x8-work": {
      "url": "https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp"
    }
  }
}

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IAMAccess control

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DLPData protection

V8 IsolateSandboxed

Ed25519Audit chain

<40msKill switch

Stream every event to Splunk, Datadog, or your own webhook in real-time

* Every MCP server runs on Vinkius-managed infrastructure inside AWS - a purpose-built runtime with per-request V8 isolates, Ed25519 signed audit chains, and sub-40ms cold starts optimized for native MCP execution. See our infrastructure

About 8x8 Work MCP Server

Transform your 8x8 Work communications data into a strategic asset for your AI agent. This integration bridges the gap between raw telephony logs and actionable business insights, allowing your agent to audit call records (CDR), monitor extension performance, and analyze ring group activity through natural language. Whether you need to track call volumes across your organization or deep-dive into a specific extension's performance, your agent provides a direct, conversational window into your 8x8 telephony environment, ensuring your communication workflows are always optimized.

Cursor's Agent mode turns 8x8 Work into an in-editor superpower. Ask Cursor to generate code using live data from 8x8 Work and it fetches, processes, and writes. all in a single agentic loop. 3 tools appear alongside file editing and terminal access, creating a unified development environment grounded in real-time information.

What you can do

Call Record Auditing (CDR) — Retrieve detailed call journey logs and metadata for all calls across your organization.
Extension Performance Tracking — Get instant summaries of call volume and performance metrics for specific extensions or posts.
Ring Group Analytics — Access performance data for business ring groups to ensure optimal call distribution.
Communication Insights — Audit telephony trends and usage patterns on the fly using simple conversational commands.
Custom Log Filtering — Query call detail records by specific date and time ranges to find exact communication data points.

The 8x8 Work MCP Server exposes 3 tools through the Vinkius. Connect it to Cursor in under two minutes — no API keys to rotate, no infrastructure to provision, no vendor lock-in. Your configuration, your data, your control.

How to Connect 8x8 Work to Cursor via MCP

Follow these steps to integrate the 8x8 Work MCP Server with Cursor.

Open MCP Settings

Press Cmd+Shift+P (macOS) or Ctrl+Shift+P (Windows/Linux) → search "MCP Settings"

Add the server config

Paste the JSON configuration above into the mcp.json file that opens

Save the file

Cursor will automatically detect the new MCP server

Start using 8x8 Work

Open Agent mode in chat and ask: "Using 8x8 Work, help me...". 3 tools available

Why Use Cursor with the 8x8 Work MCP Server

Cursor AI Code Editor provides unique advantages when paired with 8x8 Work through the Model Context Protocol.

Agent mode turns Cursor into an autonomous coding assistant that can read files, run commands, and call MCP tools without switching context

Cursor's Composer feature can generate entire files using real-time data fetched through MCP. no copy-pasting from external dashboards

MCP tools appear alongside built-in tools like file reading and terminal access, creating a unified agentic environment

VS Code extension compatibility means your existing workflow, keybindings, and extensions all work alongside MCP tools

8x8 Work + Cursor Use Cases

Practical scenarios where Cursor combined with the 8x8 Work MCP Server delivers measurable value.

Code generation with live data: ask Cursor to generate a security report module using live DNS and subdomain data fetched through MCP

Automated documentation: have Cursor query your API's tool schemas and generate TypeScript interfaces or OpenAPI specs automatically

Infrastructure-as-code: Cursor can fetch domain configurations and generate corresponding Terraform or CloudFormation templates

Test scaffolding: ask Cursor to pull real API responses via MCP and generate unit test fixtures from actual data

8x8 Work MCP Tools for Cursor (3)

These 3 tools become available when you connect 8x8 Work to Cursor via MCP:

get_extension_summary

Get extension call summary

list_call_records

List call detail records (CDR)

list_ring_groups

List ring group analytics

Example Prompts for 8x8 Work in Cursor

Ready-to-use prompts you can give your Cursor agent to start working with 8x8 Work immediately.

"List all call records from 9 AM to 12 PM today."

"Give me a summary for extension 105."

"Show performance metrics for all ring groups."

Troubleshooting 8x8 Work MCP Server with Cursor

Common issues when connecting 8x8 Work to Cursor through the Vinkius, and how to resolve them.

Tools not appearing in Cursor

Ensure you are in Agent mode (not Ask mode). MCP tools only work in Agent mode.

Server shows as disconnected

Check Settings → Features → MCP and verify the server status. Try clicking the refresh button.

8x8 Work + Cursor FAQ

Common questions about integrating 8x8 Work MCP Server with Cursor.

What is Agent mode and why does it matter for MCP?

Agent mode is Cursor's autonomous execution mode where the AI can perform multi-step tasks: reading files, editing code, running terminal commands, and calling MCP tools. Without Agent mode, Cursor operates in a simpler ask-and-answer mode that doesn't support tool calling. Always ensure you're in Agent mode when working with MCP servers.

Where does Cursor store MCP configuration?

Cursor looks for MCP server configurations in a mcp.json file. You can configure servers at the project level (.cursor/mcp.json in your project root) or globally (~/.cursor/mcp.json). Project-level configs take precedence.

Can Cursor use MCP tools in inline edits?

No. MCP tools are only available in Agent mode through the chat panel. Inline completions and Tab suggestions do not trigger MCP tool calls. This is by design. tool calls require user visibility and approval.

How do I verify MCP tools are loaded?

Open Settings → Features → MCP and look for your server name. A green indicator means the server is connected. You can also check Agent mode's available tools by clicking the tools dropdown in the chat panel.