Blip MCP. Manage customer contacts and conversation flows.
Gemini Works with every AI agent you already use
…and any MCP-compatible client
Just plug in your AI agents and start using Vinkius.
Blip MCP Server connects your AI agent to WhatsApp, Messenger, and web chat flows. It lets your agent manage customer contacts, monitor support tickets, and send messages directly to customers through conversational commerce.
Your agent can list contacts, get specific ticket details, and trigger personalized follow-ups automatically.
What your AI agents can do
Create contact
Adds a new contact or modifies an existing contact record in Blip.
Delete contact
Permanently removes a contact record from Blip.
Get contact
Retrieves the full details for a specific contact using their unique ID.
The agent can list, get details for, create, or delete customer contact records.
Your agent retrieves specific Blip Desk tickets by ID and lists all active tickets.
The agent lists active chat threads and retrieves the message history for any given conversation.
The agent sends messages to a specified contact or pings the main bot to check its status.
Ask AI about this MCP
Supported MCP Clients
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019dd0c3create contact
Adds a new contact or modifies an existing contact record in Blip.
019dd0c3delete contact
Permanently removes a contact record from Blip.
019dd0c3get contact
Retrieves the full details for a specific contact using their unique ID.
019dd0c3get thread messages
Fetches the complete message history for a given Blip conversation thread.
019dd0c3get ticket
Retrieves the full details for a single support ticket using its ID.
019dd0c3list contacts
Returns a list of all available contacts in the Blip system.
019dd0c3list threads
Provides a list of active conversation threads currently managed by Blip.
019dd0c3list tickets
Retrieves a list of all support tickets currently open in Blip Desk.
019dd0c3ping bot
Checks the status of the Blip bot and confirms connectivity.
019dd0c3send message
Sends a message to a specified contact ID across supported channels.
Choose How to Get Started
Build a custom MCP for your own tools, or connect a ready-made integration from our catalog.
Build Your Own
Turn any API into an MCP. Import a spec, define Agent Skills, or deploy with MCPFusion.
- Import from OpenAPI, Swagger, or YAML specs
- Create Agent Skills with progressive disclosure
- Deploy to edge with MCPFusion framework
- Built in DLP, auth, and compliance on every call
- Real time usage dashboard and cost metering
- Publish to catalog or keep private
Make Your AI Do More
Start with Blip, then connect any of our 4,700+ other servers whenever your AI needs more. One click, no limits.
- Use this MCP plus 4,700+ others, all in one place
- Add new capabilities to your AI anytime you want
- Every connection is secured and compliant automatically
- Track usage and costs across all your servers
- Works with Claude, ChatGPT, Cursor, and more
- New servers added to the catalog every week
What you can do with this MCP connector
This Blip MCP Server gives your AI agent the tools it needs to handle customer comms across WhatsApp, Messenger, and web chat. Your agent manages everything from initial contact to ticket resolution. Manage Customer Contacts: Your agent can list all available contacts, retrieve full details for a specific contact using get_contact(contact_id), create a new contact with create_contact(contact_info), or permanently remove one with delete_contact(contact_id).
Handle Support Tickets: Your agent monitors support tickets by listing all active tickets with list_tickets() or pulling the full details of a single ticket using get_ticket(ticket_id).
Track Conversation History: Your agent sees active chat threads by calling list_threads(), and it fetches the entire message history for any conversation using get_thread_messages(thread_id).
Initiate Communication: Your agent can send messages to a specified contact using send_message(contact_id, message), and it checks the bot's operational status with ping_bot().
How Blip MCP Works
- 1 Log into the Blip portal and copy the API Key from the connection settings.
- 2 Provide the API Key to your AI client, allowing it to communicate with the Blip endpoints.
- 3 Your agent calls a tool (e.g.,
get_contact(contact_id)), and the server executes the request, returning the structured data to your agent.
The bottom line is: your agent uses the API Key to talk to Blip, and the server translates that conversation into structured data your AI client can act on.
Who Is Blip MCP For?
The Customer Support Lead who spends too much time switching between the ticketing system, the CRM, and the chat platform. The Marketing Manager who needs to trigger proactive, personalized messages without manual labor. The Sales Professional who needs to quickly follow up on leads gathered from WhatsApp chats.
Uses the server to list tickets (list_tickets) and retrieve message history (get_thread_messages) to keep the full context of a customer's issue.
Uses the server to list contacts (list_contacts) and send messages (send_message) to trigger targeted, proactive campaigns.
Uses the server to manage lead data, checking contact details (get_contact) and sending follow-up messages (send_message) via WhatsApp.
What Changes When You Connect
- Full Customer Context: Instead of manually checking three different dashboards, your agent uses
get_ticketandget_thread_messagesto pull all support history and conversation context into one place. - Targeted Outreach: Use
send_messageto trigger personalized follow-ups. The agent can check the contact details first usingget_contactto make sure the message hits the right person. - Proactive Support: When a lead goes silent, the agent can list all contacts (
list_contacts) and send a quick check-in message, automating the follow-up process. - Support Visibility: Need to know what's happening with support?
list_ticketsgives you a full roster of open issues, whileget_ticketlets you deep-dive into one specific case. - Conversation Mapping: The agent can list all active threads (
list_threads) to see which customer conversations are currently running, helping prioritize which accounts need attention. - Data Integrity: Don't rely on manual data entry. Use
create_contactanddelete_contactto keep your contact database clean and accurate directly from the chat data.
Real-World Use Cases
The Lead Follow-Up Workflow
A sales rep gets a new lead via WhatsApp. Instead of manually updating a CRM, the agent uses get_contact to check existing details, then uses send_message to send a tailored follow-up pitch, and finally uses create_contact to ensure the new lead is recorded in the system.
Ticket Triage and Escalation
A support agent receives a high-priority ticket. The agent first runs get_ticket to read the issue summary, then uses list_threads to see the conversation history, and finally uses get_thread_messages to pull all relevant messages for the escalation team.
Monthly Campaign Audit
Marketing needs to check if the campaign reached the right people. The agent runs list_contacts to get the full list, filters for active accounts, and uses send_message to send a reminder message to the group.
System Health Check
A developer needs to confirm the messaging system is working. The agent simply runs ping_bot to verify the connection, and if that succeeds, runs list_tickets to confirm no critical issues are flagged.
The Tradeoffs
Assuming a single data source
Manually checking the CRM, then the ticketing dashboard, and finally the WhatsApp history to get the full picture of a customer's issue.
→
Let your agent run get_ticket(ticket_id) and get_thread_messages(thread_id) in sequence. This gathers all necessary context—issue, history, and current messages—from the Blip system in one automated sequence.
Missing contact updates
A customer moves or changes their phone number, and the support team updates it on a spreadsheet, but the chat system doesn't reflect the change.
→
Use the create_contact tool. This updates or creates the contact record in Blip, ensuring the contact data is current and available for all future messages.
Poor ticket visibility
The team only knows about tickets that are assigned to them, missing general overviews of all pending support issues.
→
Run list_tickets to get a full roster of every open ticket. If you need to check one specific case, use get_ticket(ticket_id).
When It Fits, When It Doesn't
Use this server if your process relies on gathering context across multiple communication channels—WhatsApp, Messenger, and web chat—and needs to manage structured data like contacts and tickets. You need the agent to act based on that data (e.g., send a message, create a record).
Don't use this if your goal is simple, standalone data reporting (e.g., just listing names). For that, a simple database query tool might suffice. You must use this server if the task involves both reading context (e.g., get_thread_messages) AND writing/acting (e.g., send_message or create_contact).
Independent Platform Disclaimer: Vinkius is an independent platform and is not affiliated with, endorsed by, sponsored by, verified by, or otherwise authorized by Blip. All third-party trademarks, logos, and brand names are the property of their respective owners. Their use on this website is strictly for informational purposes to identify service compatibility and interoperability.
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Works with Claude, ChatGPT, Cursor, and more
The Model Context Protocol standardizes how applications expose capabilities to LLMs. Instead of operating in isolation, your AI gains direct access to external platforms, live data, and real-world actions through secure, standardized connections.
This server provides 10 capabilities that interface natively with Claude, ChatGPT, Cursor, and any MCP client. No middleware. No custom integration required.
Available Capabilities
Checking a customer's full history shouldn't take jumping between three different tabs.
Today, tracking a customer's history is a manual nightmare. You check the CRM for their basic info, then click over to the support platform to see their open ticket, and finally, you copy-paste the chat logs from WhatsApp into a spreadsheet for context.
With the Blip MCP Server, your agent runs `get_ticket(ticket_id)` and `get_thread_messages(thread_id)` back-to-back. It pulls the issue, the ticket status, and every message—all structured and ready for the next step. You get the full picture without leaving the chat interface.
Blip MCP Server: Get contacts and send messages.
Before, sending a message meant knowing the exact phone number and having to manually verify it. If the number was wrong, the whole follow-up failed, and you wasted time.
Now, your agent uses `get_contact(contact_id)` first. It verifies the ID and the associated data, then uses `send_message` to ensure the message goes out correctly, every time. It's reliable, instant follow-up.
Common Questions About Blip MCP
How do I list all contacts using the list_contacts tool? +
You call list_contacts() to get a full list of every contact in the Blip system. This returns a list of basic contact records, usually including IDs and names, so you can identify who you need to work with.
What is the difference between get_contact and list_contacts? +
list_contacts returns a broad roster of all contacts. get_contact requires a specific contact ID to fetch the detailed, complete record for just one person.
Can I send a message to a contact without knowing their ID? (send_message) +
No. The send_message tool requires a valid contact ID. You must first use get_contact(contact_id) or list_contacts() to find the correct ID before sending anything.
How do I check the status of a support ticket using get_ticket? +
Pass the ticket ID to get_ticket(ticket_id). This returns the ticket's current status, the last update time, and the full description of the issue.
Can I see all active chat conversations with list_threads? +
Yes, running list_threads() returns a list of active conversation threads. This helps your agent prioritize which conversations need immediate attention.
What should I do if I need to delete a contact using the delete_contact tool? +
The delete_contact tool removes a contact entirely. You must confirm the contact ID before running it, as this action is irreversible.
How do I get the message history for a specific conversation using get_thread_messages? +
This tool retrieves all messages associated with a given thread ID. You'll need the specific thread ID to pull the full conversation history.
Can I list all the current support tickets and filter them by status using list_tickets? +
list_tickets fetches all available Blip Desk ticket records. You can then filter the resulting data within your AI client based on the ticket status.
Can the AI Agent manage ongoing Chatbot threads? +
Yes, the agent can list active threads and retrieve their messages to understand the full context of a customer's conversation.
Is it possible to reply to customer support tickets on Blip Desk? +
The AI agent can retrieve and analyze tickets from Blip Desk and send direct messages to the user via the send_message tool to assist with resolutions.
Can I use the agent to send automated WhatsApp notifications? +
Absolutely. The agent can use the messaging capabilities to trigger plain text messages directly to phone numbers connected to your Blip router.
Use it with your favorite AI tools
Connect this server to Cursor, Claude, VS Code, and more.
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