Can I see the conversion rate for a specific campaign?

Yes! Use the `get_campaign_performance_report` tool with the campaign ID. The agent will return detailed metrics including total conversions and the calculated conversion percentage from CleverTap.

How do I check the definition of a specific user segment?

Use the `list_clevertap_segments` tool. Your agent will fetch all segments configured in your account, allowing you to review their names and core identifiers.

Where do I find my CleverTap Account ID and API Passcode?

Log in to your CleverTap dashboard, navigate to **Settings**, and select **Dashboard Settings**. You will find your Project ID (Account ID) and API Passcode there.

CleverTap MCP Server for CrewAI 8 tools — connect in under 2 minutes

Name: CleverTap
Availability: InStock
Author: Vinkius

docs.crewai.com/mcp/overview

Built by Vinkius GDPR 8 Tools Framework

Connect your CrewAI agents to CleverTap through Vinkius, pass the Edge URL in the `mcps` parameter and every CleverTap tool is auto-discovered at runtime. No credentials to manage, no infrastructure to maintain.

Get MCP Server for AI Agents

ASK AI ABOUT THIS MCP SERVER

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Vinkius supports streamable HTTP and SSE.

python

from crewai import Agent, Task, Crew

agent = Agent(
    role="CleverTap Specialist",
    goal="Help users interact with CleverTap effectively",
    backstory=(
        "You are an expert at leveraging CleverTap tools "
        "for automation and data analysis."
    ),
    # Your Vinkius token. get it at cloud.vinkius.com
    mcps=["https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp"],
)

task = Task(
    description=(
        "Explore all available tools in CleverTap "
        "and summarize their capabilities."
    ),
    agent=agent,
    expected_output=(
        "A detailed summary of 8 available tools "
        "and what they can do."
    ),
)

crew = Crew(agents=[agent], tasks=[task])
result = crew.kickoff()
print(result)

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* Every MCP server runs on Vinkius-managed infrastructure inside AWS - a purpose-built runtime with per-request V8 isolates, Ed25519 signed audit chains, and sub-40ms cold starts optimized for native MCP execution. See our infrastructure

About CleverTap MCP Server

Connect your CleverTap account to any AI agent and take full control of your customer engagement and retention strategies through natural conversation. Streamline how you monitor campaigns and analyze user behavior natively.

When paired with CrewAI, CleverTap becomes a first-class tool in your multi-agent workflows. Each agent in the crew can call CleverTap tools autonomously, one agent queries data, another analyzes results, a third compiles reports, all orchestrated through Vinkius with zero configuration overhead.

What you can do

Campaign Oversight — List and retrieve details for all scheduled and running campaigns natively
Analytics Intelligence — Access detailed performance reports including clicks, conversions, and delivery flawlessly
Segment Logistics — Monitor all defined user segments to understand your audience distribution securely
Event Tracking — List custom event schemas and user properties to audit data ingestion flawlessly
Real-time Visibility — Access real-time usage statistics and active user counts flawlessly
User Deep-Dives — Retrieve detailed profile information for specific user identities directly within your workspace

The CleverTap MCP Server exposes 8 tools through the Vinkius. Connect it to CrewAI in under two minutes — no API keys to rotate, no infrastructure to provision, no vendor lock-in. Your configuration, your data, your control.

How to Connect CleverTap to CrewAI via MCP

Follow these steps to integrate the CleverTap MCP Server with CrewAI.

Install CrewAI

Run pip install crewai

Replace the token

Replace [YOUR_TOKEN_HERE] with your Vinkius token from cloud.vinkius.com

Customize the agent

Adjust the role, goal, and backstory to fit your use case

Run the crew

Run python crew.py. CrewAI auto-discovers 8 tools from CleverTap

Why Use CrewAI with the CleverTap MCP Server

CrewAI Multi-Agent Orchestration Framework provides unique advantages when paired with CleverTap through the Model Context Protocol.

Multi-agent collaboration lets you decompose complex workflows into specialized roles, one agent researches, another analyzes, a third generates reports, each with access to MCP tools

CrewAI's native MCP integration requires zero adapter code: pass Vinkius Edge URL directly in the `mcps` parameter and agents auto-discover every available tool at runtime

Built-in task delegation and shared memory mean agents can pass context between steps without manual state management, enabling multi-hop reasoning across tool calls

Sequential and hierarchical crew patterns map naturally to real-world workflows: enumerate subdomains → analyze DNS history → check WHOIS records → compile findings into actionable reports

CleverTap + CrewAI Use Cases

Practical scenarios where CrewAI combined with the CleverTap MCP Server delivers measurable value.

Automated multi-step research: a reconnaissance agent queries CleverTap for raw data, then a second analyst agent cross-references findings and flags anomalies. all without human handoff

Scheduled intelligence reports: set up a crew that periodically queries CleverTap, analyzes trends over time, and generates executive briefings in markdown or PDF format

Multi-source enrichment pipelines: chain CleverTap tools with other MCP servers in the same crew, letting agents correlate data across multiple providers in a single workflow

Compliance and audit automation: a compliance agent queries CleverTap against predefined policy rules, generates deviation reports, and routes findings to the appropriate team

CleverTap MCP Tools for CrewAI (8)

These 8 tools become available when you connect CleverTap to CrewAI via MCP:

get_campaign_performance_report

Retrieve detailed performance metrics for a specific campaign

get_real_time_usage_stats

Retrieve real-time user counts and event statistics

get_user_profile_details

Get detailed information for a specific user identity

list_clevertap_apps

List all applications registered in the account

list_clevertap_campaigns

List all campaigns scheduled within a date range

list_clevertap_segments

List all defined user segments

list_event_schemas

List all custom events and their schemas

list_user_profile_properties

List all user profile properties and attributes

Example Prompts for CleverTap in CrewAI

Ready-to-use prompts you can give your CrewAI agent to start working with CleverTap immediately.

"List all my CleverTap campaigns from last month."

"What is the performance report for campaign ID 1457432732?"

"Show me the custom event schemas in my account."

Troubleshooting CleverTap MCP Server with CrewAI

Common issues when connecting CleverTap to CrewAI through the Vinkius, and how to resolve them.

MCP tools not discovered

Ensure the Edge URL is correct. CrewAI connects lazily when the crew starts. check console output.

Agent not using tools

Make the task description specific. Instead of "do something", say "Use the available tools to list contacts".

Timeout errors

CrewAI has a 10s connection timeout by default. Ensure your network can reach the Edge URL.

Rate limiting or 429 errors

Vinkius enforces per-token rate limits. Check your subscription tier and request quota in the dashboard. Upgrade if you need higher throughput.

CleverTap + CrewAI FAQ

Common questions about integrating CleverTap MCP Server with CrewAI.

How does CrewAI discover and connect to MCP tools?

CrewAI connects to MCP servers lazily. when the crew starts, each agent resolves its MCP URLs and fetches the tool catalog via the standard tools/list method. This means tools are always fresh and reflect the server's current capabilities. No tool schemas need to be hardcoded.

Can different agents in the same crew use different MCP servers?

Yes. Each agent has its own mcps list, so you can assign specific servers to specific roles. For example, a reconnaissance agent might use a domain intelligence server while an analysis agent uses a vulnerability database server.

What happens when an MCP tool call fails during a crew run?

CrewAI wraps tool failures as context for the agent. The LLM receives the error message and can decide to retry with different parameters, fall back to a different tool, or mark the task as partially complete. This resilience is critical for production workflows.

Can CrewAI agents call multiple MCP tools in parallel?

CrewAI agents execute tool calls sequentially within a single reasoning step. However, you can run multiple agents in parallel using process=Process.parallel, each calling different MCP tools concurrently. This is ideal for workflows where separate data sources need to be queried simultaneously.

Can I run CrewAI crews on a schedule (cron)?

Yes. CrewAI crews are standard Python scripts, so you can invoke them via cron, Airflow, Celery, or any task scheduler. The crew.kickoff() method runs synchronously by default, making it straightforward to integrate into existing pipelines.