Can I send messages through WhatsApp, Viber, and other rich channels?

Yes! The `send_rich_message` action lets you send through WhatsApp, Viber, RCS, or Apple Messages by specifying the channel parameter. For WhatsApp Business specifically, use `send_whatsapp` to send pre-approved template messages with a template ID and namespace.

Can I implement two-factor authentication with OTP verification?

Yes. Use `send_otp_sms` to deliver a verification code via SMS — it returns a verification ID. Then call `verify_otp` with that verification ID and the code the user enters. For voice-based OTP delivery, use `send_voice_otp` to read the code to the user via an automated phone call.

Can I check my CM.com credit balance before sending campaigns?

Yes. The `get_balance` tool retrieves your current credit balance. Use `list_numbers` to see all virtual phone numbers in your account. Both tools help you plan campaigns before committing to bulk sends via `send_bulk_sms`.

INSTANT PLUG AND PLAY

CM.com MCP Server for CrewAIGive CrewAI instant access to 11 tools to Get Balance, List Numbers, Send Bulk Sms, and more

Name: CM.com
Availability: InStock
Author: Vinkius

Built by Vinkius GDPR 11 Tools Framework

Connect your CrewAI agents to CM.com through Vinkius, pass the Edge URL in the `mcps` parameter and every CM.com tool is auto-discovered at runtime. No credentials to manage, no infrastructure to maintain.

Use with Your AI Agent

Ask AI about this App Connector for CrewAI

Open in ChatGPT Open in Claude Open in Perplexity

The CM.com app connector for CrewAI is a standout in the Communication Messaging category — giving your AI agent 11 tools to work with, ready to go from day one.

Vinkius delivers Streamable HTTP and SSE to any MCP client

python

from crewai import Agent, Task, Crew

agent = Agent(
    role="CM.com Specialist",
    goal="Help users interact with CM.com effectively",
    backstory=(
        "You are an expert at leveraging CM.com tools "
        "for automation and data analysis."
    ),
    # Your Vinkius token. get it at cloud.vinkius.com
    mcps=["https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp"],
)

task = Task(
    description=(
        "Explore all available tools in CM.com "
        "and summarize their capabilities."
    ),
    agent=agent,
    expected_output=(
        "A detailed summary of 11 available tools "
        "and what they can do."
    ),
)

crew = Crew(agents=[agent], tasks=[task])
result = crew.kickoff()
print(result)

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Stream every event to Splunk, Datadog, or your own webhook in real-time

* Every MCP server runs on Vinkius-managed infrastructure inside AWS - a purpose-built runtime with per-request V8 isolates, Ed25519 signed audit chains, and sub-40ms cold starts optimized for native MCP execution. See our infrastructure

About CM.com MCP Server

Connect your CM.com account to any AI agent and control your omnichannel communications through natural conversation.

When paired with CrewAI, CM.com becomes a first-class tool in your multi-agent workflows. Each agent in the crew can call CM.com tools autonomously, one agent queries data, another analyzes results, a third compiles reports, all orchestrated through Vinkius with zero configuration overhead.

What you can do

SMS Messaging — Send individual SMS messages or broadcast to multiple recipients in a single request
Rich Messaging — Deliver messages through WhatsApp, Viber, RCS, or Apple Messages for Business
WhatsApp Templates — Send pre-approved WhatsApp Business template messages with namespace support
Voice Communications — Place automated calls for voice OTP delivery or text-to-speech notifications
Email Delivery — Send HTML emails through CM.com's delivery infrastructure
OTP Verification — Send SMS OTPs and verify codes for two-factor authentication
Account Management — Check your credit balance and list virtual phone numbers

The CM.com MCP Server exposes 11 tools through the Vinkius. Connect it to CrewAI in under two minutes — no API keys to rotate, no infrastructure to provision, no vendor lock-in. Your configuration, your data, your control.

All 11 CM.com tools available for CrewAI

When CrewAI connects to CM.com through Vinkius, your AI agent gets direct access to every tool listed below — spanning sms-notifications, omnichannel-messaging, whatsapp-business, and more. Every call is secured with network, filesystem, subprocess, and code evaluation entitlements inside a sandboxed runtime. Beyond a simple connection, you get a full AI Gateway with real-time visibility into agent activity, enterprise governance, and optimized token usage.

get_balance

com account. Check account balance

list_numbers

com account. List phone numbers

send_bulk_sms

Send bulk SMS

send_email

com email delivery infrastructure. Send an email

send_otp_sms

Send OTP via SMS

send_rich_message

Send a rich message

send_sms

Send an SMS

send_voice_message

Send voice notification

send_voice_otp

Send voice OTP

send_whatsapp

Send WhatsApp template

verify_otp

Verify OTP code

Connect CM.com to CrewAI via MCP

Follow these steps to wire CM.com into CrewAI. The entire setup takes under two minutes — your credentials stay safe behind the Vinkius.

Install CrewAI

Run pip install crewai

Replace the token

Replace [YOUR_TOKEN_HERE] with your Vinkius token from cloud.vinkius.com

Customize the agent

Adjust the role, goal, and backstory to fit your use case

Run the crew

Run python crew.py. CrewAI auto-discovers 11 tools from CM.com

Why Use CrewAI with the CM.com MCP Server

CrewAI Multi-Agent Orchestration Framework provides unique advantages when paired with CM.com through the Model Context Protocol.

Multi-agent collaboration lets you decompose complex workflows into specialized roles, one agent researches, another analyzes, a third generates reports, each with access to MCP tools

CrewAI's native MCP integration requires zero adapter code: pass Vinkius Edge URL directly in the `mcps` parameter and agents auto-discover every available tool at runtime

Built-in task delegation and shared memory mean agents can pass context between steps without manual state management, enabling multi-hop reasoning across tool calls

Sequential and hierarchical crew patterns map naturally to real-world workflows: enumerate subdomains → analyze DNS history → check WHOIS records → compile findings into actionable reports

CM.com + CrewAI Use Cases

Practical scenarios where CrewAI combined with the CM.com MCP Server delivers measurable value.

Automated multi-step research: a reconnaissance agent queries CM.com for raw data, then a second analyst agent cross-references findings and flags anomalies. all without human handoff

Scheduled intelligence reports: set up a crew that periodically queries CM.com, analyzes trends over time, and generates executive briefings in markdown or PDF format

Multi-source enrichment pipelines: chain CM.com tools with other MCP servers in the same crew, letting agents correlate data across multiple providers in a single workflow

Compliance and audit automation: a compliance agent queries CM.com against predefined policy rules, generates deviation reports, and routes findings to the appropriate team

Example Prompts for CM.com in CrewAI

Ready-to-use prompts you can give your CrewAI agent to start working with CM.com immediately.

"Send an SMS to +31612345678 saying 'Your order has been shipped' from our company number."

"Send OTP verification to +1555987654 and then verify the code 482910."

"Send a WhatsApp template message about appointment confirmation to +44789012345."

Troubleshooting CM.com MCP Server with CrewAI

Common issues when connecting CM.com to CrewAI through the Vinkius, and how to resolve them.

MCP tools not discovered

Ensure the Edge URL is correct. CrewAI connects lazily when the crew starts. check console output.

Agent not using tools

Make the task description specific. Instead of "do something", say "Use the available tools to list contacts".

Timeout errors

CrewAI has a 10s connection timeout by default. Ensure your network can reach the Edge URL.

Rate limiting or 429 errors

Vinkius enforces per-token rate limits. Check your subscription tier and request quota in the dashboard. Upgrade if you need higher throughput.

CM.com + CrewAI FAQ

Common questions about integrating CM.com MCP Server with CrewAI.

How does CrewAI discover and connect to MCP tools?

CrewAI connects to MCP servers lazily. when the crew starts, each agent resolves its MCP URLs and fetches the tool catalog via the standard tools/list method. This means tools are always fresh and reflect the server's current capabilities. No tool schemas need to be hardcoded.

Can different agents in the same crew use different MCP servers?

Yes. Each agent has its own mcps list, so you can assign specific servers to specific roles. For example, a reconnaissance agent might use a domain intelligence server while an analysis agent uses a vulnerability database server.

What happens when an MCP tool call fails during a crew run?

CrewAI wraps tool failures as context for the agent. The LLM receives the error message and can decide to retry with different parameters, fall back to a different tool, or mark the task as partially complete. This resilience is critical for production workflows.

Can CrewAI agents call multiple MCP tools in parallel?

CrewAI agents execute tool calls sequentially within a single reasoning step. However, you can run multiple agents in parallel using process=Process.parallel, each calling different MCP tools concurrently. This is ideal for workflows where separate data sources need to be queried simultaneously.

Can I run CrewAI crews on a schedule (cron)?

Yes. CrewAI crews are standard Python scripts, so you can invoke them via cron, Airflow, Celery, or any task scheduler. The crew.kickoff() method runs synchronously by default, making it straightforward to integrate into existing pipelines.