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Dashly MCP Server for CrewAIGive CrewAI instant access to 8 tools to Get Conversation, Get User Details, List Channels, and more

Built by Vinkius GDPR 8 Tools Framework

Connect your CrewAI agents to Dashly through Vinkius, pass the Edge URL in the `mcps` parameter and every Dashly tool is auto-discovered at runtime. No credentials to manage, no infrastructure to maintain.

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The Dashly app connector for CrewAI is a standout in the Customer Support category — giving your AI agent 8 tools to work with, ready to go from day one.

Vinkius delivers Streamable HTTP and SSE to any MCP client

python
from crewai import Agent, Task, Crew

agent = Agent(
    role="Dashly Specialist",
    goal="Help users interact with Dashly effectively",
    backstory=(
        "You are an expert at leveraging Dashly tools "
        "for automation and data analysis."
    ),
    # Your Vinkius token. get it at cloud.vinkius.com
    mcps=["https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp"],
)

task = Task(
    description=(
        "Explore all available tools in Dashly "
        "and summarize their capabilities."
    ),
    agent=agent,
    expected_output=(
        "A detailed summary of 8 available tools "
        "and what they can do."
    ),
)

crew = Crew(agents=[agent], tasks=[task])
result = crew.kickoff()
print(result)
Dashly
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Stream every event to Splunk, Datadog, or your own webhook in real-time

* Every MCP server runs on Vinkius-managed infrastructure inside AWS - a purpose-built runtime with per-request V8 isolates, Ed25519 signed audit chains, and sub-40ms cold starts optimized for native MCP execution. See our infrastructure

About Dashly MCP Server

Connect your Dashly account to any AI agent and take full control of your conversational marketing and user tracking workflows through natural conversation.

When paired with CrewAI, Dashly becomes a first-class tool in your multi-agent workflows. Each agent in the crew can call Dashly tools autonomously, one agent queries data, another analyzes results, a third compiles reports, all orchestrated through Vinkius with zero configuration overhead.

What you can do

  • User Lifecycle Orchestration — List and manage your entire high-fidelity user database programmatically, retrieving detailed profile metadata and custom property updates
  • Conversational Intelligence — Query active chat sessions, retrieve high-fidelity message history, and send instant replies directly through your agent
  • Event Tracking Architecture — Programmatically record custom user actions (e.g., 'Pricing Viewed') to maintain a perfectly coordinated audit trail of customer behavior
  • Channel Optimization — Access your complete directory of communication channels to coordinate your engagement strategy across multiple touchpoints
  • Operational Monitoring — Verify account-level API connectivity and monitor user activity trends directly through your agent for instant performance reporting

The Dashly MCP Server exposes 8 tools through the Vinkius. Connect it to CrewAI in under two minutes — no API keys to rotate, no infrastructure to provision, no vendor lock-in. Your configuration, your data, your control.

All 8 Dashly tools available for CrewAI

When CrewAI connects to Dashly through Vinkius, your AI agent gets direct access to every tool listed below — spanning conversational-marketing, user-tracking, lead-nurturing, and more. Every call is secured with network, filesystem, subprocess, and code evaluation entitlements inside a sandboxed runtime. Beyond a simple connection, you get a full AI Gateway with real-time visibility into agent activity, enterprise governance, and optimized token usage.

get_conversation

Get details for a specific conversation

get_user_details

Get details for a specific user

list_channels

List communication channels

list_conversations

List recent conversations

list_users

List all Dashly users

send_reply

Send a reply to a conversation

set_user_props

Set custom properties for a user

track_event

Track a custom event for a user

Connect Dashly to CrewAI via MCP

Follow these steps to wire Dashly into CrewAI. The entire setup takes under two minutes — your credentials stay safe behind the Vinkius.

01

Install CrewAI

Run pip install crewai
02

Replace the token

Replace [YOUR_TOKEN_HERE] with your Vinkius token from cloud.vinkius.com
03

Customize the agent

Adjust the role, goal, and backstory to fit your use case
04

Run the crew

Run python crew.py. CrewAI auto-discovers 8 tools from Dashly

Why Use CrewAI with the Dashly MCP Server

CrewAI Multi-Agent Orchestration Framework provides unique advantages when paired with Dashly through the Model Context Protocol.

01

Multi-agent collaboration lets you decompose complex workflows into specialized roles, one agent researches, another analyzes, a third generates reports, each with access to MCP tools

02

CrewAI's native MCP integration requires zero adapter code: pass Vinkius Edge URL directly in the `mcps` parameter and agents auto-discover every available tool at runtime

03

Built-in task delegation and shared memory mean agents can pass context between steps without manual state management, enabling multi-hop reasoning across tool calls

04

Sequential and hierarchical crew patterns map naturally to real-world workflows: enumerate subdomains → analyze DNS history → check WHOIS records → compile findings into actionable reports

Dashly + CrewAI Use Cases

Practical scenarios where CrewAI combined with the Dashly MCP Server delivers measurable value.

01

Automated multi-step research: a reconnaissance agent queries Dashly for raw data, then a second analyst agent cross-references findings and flags anomalies. all without human handoff

02

Scheduled intelligence reports: set up a crew that periodically queries Dashly, analyzes trends over time, and generates executive briefings in markdown or PDF format

03

Multi-source enrichment pipelines: chain Dashly tools with other MCP servers in the same crew, letting agents correlate data across multiple providers in a single workflow

04

Compliance and audit automation: a compliance agent queries Dashly against predefined policy rules, generates deviation reports, and routes findings to the appropriate team

Example Prompts for Dashly in CrewAI

Ready-to-use prompts you can give your CrewAI agent to start working with Dashly immediately.

01

"List all active chat conversations in my Dashly account."

02

"Track event 'Newsletter Signup' for user 'user_456'."

03

"Get the profile metadata for user ID 'user_789'."

Troubleshooting Dashly MCP Server with CrewAI

Common issues when connecting Dashly to CrewAI through the Vinkius, and how to resolve them.

01

MCP tools not discovered

Ensure the Edge URL is correct. CrewAI connects lazily when the crew starts. check console output.
02

Agent not using tools

Make the task description specific. Instead of "do something", say "Use the available tools to list contacts".
03

Timeout errors

CrewAI has a 10s connection timeout by default. Ensure your network can reach the Edge URL.
04

Rate limiting or 429 errors

Vinkius enforces per-token rate limits. Check your subscription tier and request quota in the dashboard. Upgrade if you need higher throughput.

Dashly + CrewAI FAQ

Common questions about integrating Dashly MCP Server with CrewAI.

01

How does CrewAI discover and connect to MCP tools?

CrewAI connects to MCP servers lazily. when the crew starts, each agent resolves its MCP URLs and fetches the tool catalog via the standard tools/list method. This means tools are always fresh and reflect the server's current capabilities. No tool schemas need to be hardcoded.
02

Can different agents in the same crew use different MCP servers?

Yes. Each agent has its own mcps list, so you can assign specific servers to specific roles. For example, a reconnaissance agent might use a domain intelligence server while an analysis agent uses a vulnerability database server.
03

What happens when an MCP tool call fails during a crew run?

CrewAI wraps tool failures as context for the agent. The LLM receives the error message and can decide to retry with different parameters, fall back to a different tool, or mark the task as partially complete. This resilience is critical for production workflows.
04

Can CrewAI agents call multiple MCP tools in parallel?

CrewAI agents execute tool calls sequentially within a single reasoning step. However, you can run multiple agents in parallel using process=Process.parallel, each calling different MCP tools concurrently. This is ideal for workflows where separate data sources need to be queried simultaneously.
05

Can I run CrewAI crews on a schedule (cron)?

Yes. CrewAI crews are standard Python scripts, so you can invoke them via cron, Airflow, Celery, or any task scheduler. The crew.kickoff() method runs synchronously by default, making it straightforward to integrate into existing pipelines.