Deck Commerce MCP. Track fulfillment, inventory, and orders in chat.
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Deck Commerce equips your AI agent to manage the full order lifecycle. Use it to check customer orders, track inventory across nodes, and monitor shipments and returns.
It pulls real-time data from your OMS, giving your agent the power to handle fulfillment questions via natural chat, whether you're in logistics or customer service.
What your AI agents can do
Get account metadata
Retrieves account settings and system data like the organization name and active integrations.
Get order details
Gets detailed information for a specific order, including line items, shipping addresses, and full order history.
Get shipment tracking
Gets tracking and shipping details for a specific shipment using a tracking number.
Gets detailed information for a specific order, including line items, shipping addresses, and the full history.
Provides a detailed breakdown of quantities at individual fulfillment nodes and reports the overall inventory status for an SKU.
Returns a list of all SKUs and their total available-to-sell, on-hand, and reserved quantities across all your nodes.
Resolves carrier status updates, delivery estimates, and the current location for a specific shipment.
Returns order metadata, including order numbers, current status, and customer identifiers for all orders in the OMS.
Lists all customer return requests, including reasons, RMA numbers, and their current processing status.
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Supported MCP Clients
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019d7583get account metadata
Retrieves account settings and system data like the organization name and active integrations.
019d7583get order details
Gets detailed information for a specific order, including line items, shipping addresses, and full order history.
019d7583get shipment tracking
Gets tracking and shipping details for a specific shipment using a tracking number.
019d7583get sku stock level
Gets the current stock level and status for a specific SKU at individual fulfillment nodes.
019d7583list available inventory
Lists current inventory levels across all items, showing available-to-sell, on-hand, and reserved quantities.
019d7583list backordered items
Lists all items currently on backorder, identifying products where demand exceeds current stock.
019d7583list oms orders
Lists all customer orders in your Deck Commerce system, showing order numbers and current status.
019d7583list order returns
Lists all customer returns, providing reasons, RMA numbers, and the current processing status.
019d7583list processed shipments
Lists all shipments processed by Deck Commerce, including carrier info and fulfillment timestamps.
019d7583search orders by number
Searches for specific orders by matching keywords against order numbers, customer names, or email addresses.
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What you can do with this MCP connector
Deck Commerce equips your AI agent to manage the full order lifecycle. You can use it to check customer orders, track inventory across nodes, and monitor shipments and returns. It pulls real-time data from your OMS, letting your agent handle fulfillment questions via natural chat, whether you're in logistics or customer service. list_oms_orders gives you a list of all customer orders in your Deck Commerce system, showing order numbers and current status. search_orders_by_number lets your agent search for specific orders using keywords against order numbers, customer names, or email addresses. get_order_details provides detailed information for a specific order, including line items, shipping addresses, and the full order history. list_order_returns lists all customer returns, giving you the reasons, RMA numbers, and current processing status. list_available_inventory returns a list of all SKUs and their total available-to-sell, on-hand, and reserved quantities across all your nodes. get_sku_stock_level gets the current stock level and status for a specific SKU at individual fulfillment nodes. list_backordered_items lists every item currently on backorder, identifying products where demand exceeds current stock. get_shipment_tracking gets tracking and shipping details for a specific shipment using a tracking number. list_processed_shipments lists all shipments processed by Deck Commerce, including carrier info and fulfillment timestamps. get_account_metadata retrieves account settings and system data like the organization name and active integrations.
How Deck Commerce MCP Works
- 1 Connect the Deck Commerce integration to your AI client.
- 2 Provide the necessary credentials (API Key and Site ID) in your client settings.
- 3 Your agent uses natural language to call the required tool (e.g.,
get_order_details) and returns the structured data to your conversation.
The bottom line is you get structured, real-time operational data from your OMS, delivered directly into your conversation flow.
Who Is Deck Commerce MCP For?
This is for e-commerce operations teams and logistics managers who deal with complex, multi-stage fulfillment questions. If your staff spends too much time jumping between the order dashboard, the inventory sheet, and the carrier tracking site, this is for you. It centralizes those actions into a single chat window.
Gathers tracking info, return status, and order history for a customer in a single chat thread, instead of opening three different systems.
Monitors shipment progress and identifies fulfillment bottlenecks by asking the agent to list processed shipments or check backorders.
Checks order statuses and stock availability across multiple fulfillment nodes rapidly, verifying if an order can ship right now.
What Changes When You Connect
- Check real-time stock levels with
get_sku_stock_level. You don't just see a number; you see exactly how many units are at each fulfillment node. - Instantly resolve customer queries. Instead of manually checking the tracking site, your agent uses
get_shipment_trackingto provide the current delivery status. - Get a full picture of the order. Using
get_order_detailslets your agent pull shipping addresses, tax info, and the entire order history in one call. - Monitor the whole warehouse. The
list_available_inventorytool gives a master list of all SKUs and their total inventory status across every node. - Handle post-sale issues. Your agent can use
list_order_returnsto list returns and check their status, simplifying the customer journey. - Find specific orders fast.
search_orders_by_numberlets your agent quickly pinpoint an order using just a customer's name or an order number.
Real-World Use Cases
A customer asks, 'Where's my package?'
The agent uses search_orders_by_number to find the order ID, then calls get_shipment_tracking with that ID. It reports the carrier, tracking number, and current status (e.g., 'Out for Delivery, NYC'). Problem solved in three steps.
Need to confirm stock before a bulk sale.
The analyst runs list_available_inventory to get the total stock count for all items. Then, they use list_backordered_items to see if any key items are currently out of stock, preventing overselling.
Investigating a fulfillment delay.
A manager uses list_processed_shipments to check the timeline of recent shipments. They then call get_order_details on a specific order to see if the delay happened at the packing stage or the shipping stage.
Listing all customer returns for accounting.
The agent calls list_order_returns to get a list of all return requests. This data includes the return reason and RMA number, giving the accounting team a clear list to process.
The Tradeoffs
Sequential data fetching
Asking the agent to 'check order status' by manually calling list_oms_orders first, then trying to get details for the top 5 orders one by one. This is slow and tedious.
→
Use search_orders_by_number first to isolate the exact order ID, then call get_order_details to get all the necessary status and line-item data in a single, targeted call.
Assuming single inventory view
Checking stock for an SKU using only get_sku_stock_level without knowing if it's backordered. This risks showing an available number that can't actually ship.
→
Always cross-reference the stock check with list_backordered_items. This ensures the available quantity you see is actually ready to ship.
Ignoring the order lifecycle
Only checking if an order exists via list_oms_orders and stopping there. This gives zero information on whether the order was shipped, returned, or if stock was allocated.
→
Start by calling get_order_details. This tool provides the complete context, including the order status, the shipment history, and the associated line items.
When It Fits, When It Doesn't
Use this server if your primary need is knowing the current, actionable status of a physical item or order. If you need to know: 1) Is this item in stock? (get_sku_stock_level); 2) Where is this package? (get_shipment_tracking); or 3) What is the full history of this order? (get_order_details), this is your tool. Don't use it if you just need a list of all customer names (use a CRM tool instead). If your goal is pure data aggregation without transactional status (like a simple reporting database), you might be better off with a raw database connector. Remember: this tool is about operational status, not historical logging.
Independent Platform Disclaimer: Vinkius is an independent platform and is not affiliated with, endorsed by, sponsored by, verified by, or otherwise authorized by Deck Commerce. All third-party trademarks, logos, and brand names are the property of their respective owners. Their use on this website is strictly for informational purposes to identify service compatibility and interoperability.
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Works with Claude, ChatGPT, Cursor, and more
The Model Context Protocol standardizes how applications expose capabilities to LLMs. Instead of operating in isolation, your AI gains direct access to external platforms, live data, and real-world actions through secure, standardized connections.
This server provides 10 capabilities that interface natively with Claude, ChatGPT, Cursor, and any MCP client. No middleware. No custom integration required.
Available Capabilities
Checking fulfillment status shouldn't require jumping between three different dashboards.
Today, figuring out if an order is ready to ship means opening the OMS dashboard, finding the order ID, copying it, switching to the inventory system to check stock, and finally pasting the ID into the carrier's website. It's a copy/paste loop that takes minutes and breaks if any field is missing.
With the Deck Commerce MCP Server, your agent handles the whole thing. You ask, 'Is Order #DC123 ready to ship?' and it executes `get_order_details` and `get_sku_stock_level` to give you a definitive yes or no, right in the chat.
Deck Commerce MCP Server: Get full order and inventory status.
You no longer have to manually check if the inventory system matches the order system. Your agent runs `list_oms_orders` to get the order metadata, then uses `get_order_details` to get the line items, and finally calls `get_sku_stock_level` to confirm stock is available for every item. All this happens automatically.
The result is a single, verified data payload that confirms the entire order lifecycle status. It’s faster, more reliable, and cuts out all the manual API calls.
Common Questions About Deck Commerce MCP
How do I use `get_sku_stock_level` to check stock? +
You provide the specific SKU and the fulfillment node name. The tool returns the exact quantity available at that location, so you know exactly where the product is stored.
What is the difference between `list_oms_orders` and `search_orders_by_number`? +
list_oms_orders gives you a list of every order number and its general status. search_orders_by_number lets you narrow that list down instantly using a customer's name or email address.
Can I track a shipment using `get_shipment_tracking`? +
Yes, you give it the tracking number, and it resolves the carrier's status, providing the delivery estimate and the current location.
Does `get_order_details` include return information? +
No. get_order_details focuses on the original order details. Use list_order_returns to get a separate, dedicated list of all return requests and their status.
How do I find out what items are on backorder using Deck Commerce? +
Run the list_backordered_items tool. This tool specifically identifies products where demand has surpassed the current on-hand inventory.
How do I use `list_order_returns` to check the status of customer returns? +
It provides a list of return requests, including the return reason, RMA number, and current processing status. You get a clear overview of all returns and their status in one place.
When should I use `list_available_inventory` versus `get_sku_stock_level`? +
list_available_inventory gives you a full list of SKUs, showing total available-to-sell, on-hand, and reserved quantities across all nodes. Use get_sku_stock_level when you need the specific, detailed breakdown for just one SKU.
What information does `list_processed_shipments` return? +
This tool returns shipment metadata, including carrier information, tracking numbers, and the exact fulfillment timestamps. It's the best way to get a comprehensive list of every shipment processed by Deck Commerce.
How do I get Deck Commerce API credentials? +
Log in to your Deck Commerce admin portal, navigate to the API settings or Integrations section to generate your API Key and find your Site ID.
Can the agent check backordered items? +
Yes, you can use the list_backordered_items tool to identify which SKUs are currently on backorder and monitor their fulfillment status.
Does the integration support tracking numbers? +
Yes, when retrieving shipment details, the agent provides carrier information and tracking numbers for your customer orders.
Use it with your favorite AI tools
Connect this server to Cursor, Claude, VS Code, and more.
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