How do I get a Delighted API Key?

Log in to your Delighted account, navigate to **Settings > API**, and you can retrieve your unique API Key from that section.

Can I see real-time NPS updates?

Yes, you can use the get_nps_metrics_summary tool to see the latest calculated score and breakdown of responses.

Does the integration support multiple survey types?

Yes, Delighted supports NPS, CSAT, CES, and other survey types. The agent will retrieve responses regardless of the survey methodology used in your account.

Delighted MCP Server for Claude Desktop 10 tools — connect in under 2 minutes

Name: Delighted
Availability: InStock
Author: Vinkius

modelcontextprotocol.io/quickstart/user

Built by Vinkius GDPR 10 Tools IDE

Claude Desktop is Anthropic's native application for interacting with Claude AI models on macOS and Windows. It was the first consumer application to ship with built-in MCP support, making it the reference implementation for the Model Context Protocol standard.

Get MCP Server for AI Agents

ASK AI ABOUT THIS MCP SERVER

Open in ChatGPT Open in Claude Open in Perplexity

Vinkius supports streamable HTTP and SSE.

RecommendedModern Approach — Zero Configuration

Vinkius Desktop App

The modern way to manage MCP Servers — no config files, no terminal commands. Install Delighted and 2,500+ MCP Servers from a single visual interface.

Download Free Open SourceNo signup required

Classic Setup·json

{
  "mcpServers": {
    "delighted": {
      // Your Vinkius token — get it at cloud.vinkius.com
      "url": "https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp"
    }
  }
}

Fully ManagedVinkius Servers

60%Token savings

High SecurityEnterprise-grade

IAMAccess control

EU AI ActCompliant

DLPData protection

V8 IsolateSandboxed

Ed25519Audit chain

<40msKill switch

Stream every event to Splunk, Datadog, or your own webhook in real-time

* Every MCP server runs on Vinkius-managed infrastructure inside AWS - a purpose-built runtime with per-request V8 isolates, Ed25519 signed audit chains, and sub-40ms cold starts optimized for native MCP execution. See our infrastructure

About Delighted MCP Server

Integrate Delighted by Qualtrics, the leading experience management platform, directly into your AI workflow. Monitor your customer feedback in real-time, track Net Promoter Score (NPS) metrics, and analyze survey comments using natural language.

Claude Desktop is the definitive way to connect Delighted to your AI workflow. Add the Vinkius Edge URL to your config, restart the app, and Claude immediately exposes all 10 tools in the chat interface — ask a question, Claude calls the right tool, and you see the answer. Zero code, zero context switching.

What you can do

Feedback Monitoring — List and retrieve detailed survey responses, including scores and text comments from your customers.
Metric Intelligence — Retrieve overall NPS metrics, including promoter, passive, and detractor counts.
Customer Research — Access feedback history and metadata for specific individuals in your database.
Survey Automation — Add new people to Delighted to trigger feedback surveys directly via chat.

The Delighted MCP Server exposes 10 tools through the Vinkius. Connect it to Claude Desktop in under two minutes — no API keys to rotate, no infrastructure to provision, no vendor lock-in. Your configuration, your data, your control.

How to Connect Delighted to Claude Desktop via MCP

Follow these steps to integrate the Delighted MCP Server with Claude Desktop.

Open Claude Desktop Settings

Go to Settings → Developer → Edit Config to open claude_desktop_config.json

Add the MCP Server

Paste the configuration above into the mcpServers section

Restart Claude Desktop

Close and reopen Claude Desktop to load the new server

Start using Delighted

Look for the 🔌 icon in the chat — your 10 tools are now available

Why Use Claude Desktop with the Delighted MCP Server

Claude Desktop by Anthropic provides unique advantages when paired with Delighted through the Model Context Protocol.

Claude Desktop is the reference MCP client — it was designed alongside the protocol itself, ensuring the most complete and stable MCP implementation available

Zero-code configuration: add a server URL to a JSON file and Claude instantly discovers and exposes all available tools in the chat interface

Claude's extended thinking capability lets it reason through multi-step tool usage, chaining multiple API calls to answer complex questions

Enterprise-grade security with local config storage — your tokens never leave your machine, and connections go directly to the Vinkius Edge network

Delighted + Claude Desktop Use Cases

Practical scenarios where Claude Desktop combined with the Delighted MCP Server delivers measurable value.

Interactive data exploration: ask Claude to query DNS records, look up WHOIS data, and cross-reference results in a single conversation

Ad-hoc security audits: type a domain name and let Claude enumerate subdomains, check DNS history, and flag configuration anomalies — all through natural language

Executive briefings: generate comprehensive domain intelligence reports by asking Claude to compile findings into a formatted summary

Learning and training: new team members can explore API capabilities conversationally without needing to read documentation

Delighted MCP Tools for Claude Desktop (10)

These 10 tools become available when you connect Delighted to Claude Desktop via MCP:

add_person_to_survey

Adds a new person to the system and schedules a survey invitation to be sent via the default channel. Add a new person to Delighted to trigger a survey

get_nps_metrics_summary

Returns real-time Net Promoter Score (NPS) along with a breakdown of promoters, passives, and detractors. Retrieve overall NPS metrics, including promoter and detractor counts

get_person_feedback_history

Resolves all previous survey responses, cumulative NPS contribution, and associated person attributes. Get all feedback and metadata for a specific person

get_recent_customer_comments

List the most recent survey responses that include a text comment

get_response_details

Resolves customer details, specific survey channel, and the full text of the feedback comment. Get full details for a specific survey response

list_feedback_contacts

Returns a list of people who have interacted with Delighted, including their email addresses and survey history metadata. List people who have been sent surveys or provided feedback

list_recent_detractors

Identifies "detractors" based on an NPS score between 0 and 6. Identify customers who provided a low NPS score (0-6)

list_survey_responses

Returns response metadata including score, comment, person identifier, and timestamp. List all customer survey responses in Delighted

list_top_promoters

Identifies "promoters" based on an NPS score of 9 or 10. Identify customers who provided a high NPS score (9-10)

search_responses_by_comment

Identifies survey responses where the text matches the provided search term. Search for survey responses containing specific keywords in comments

Example Prompts for Delighted in Claude Desktop

Ready-to-use prompts you can give your Claude Desktop agent to start working with Delighted immediately.

"What is our current NPS score?"

"Show me the last 5 customer comments containing 'pricing'."

"Get the feedback history for 'user@example.com'."

Troubleshooting Delighted MCP Server with Claude Desktop

Common issues when connecting Delighted to Claude Desktop through the Vinkius, and how to resolve them.

Server not appearing after restart

Ensure the JSON is valid (no trailing commas). Check the file path: ~/Library/Application Support/Claude/claude_desktop_config.json (macOS) or %APPDATA%\\Claude\\ (Windows).

Authentication error

Verify your Vinkius token is correct. Go to cloud.vinkius.com to regenerate it if needed.

Tools not showing in chat

Click the 🔌 icon at the bottom of the chat input. If it shows 0 tools, the server may still be connecting — wait a few seconds.

Delighted + Claude Desktop FAQ

Common questions about integrating Delighted MCP Server with Claude Desktop.

How does Claude Desktop discover MCP tools?

When Claude Desktop starts, it reads the claude_desktop_config.json file and connects to each configured MCP server. It calls the tools/list endpoint to fetch the schema for every available tool, then surfaces them as clickable options in the chat interface via the 🔌 icon.

What happens if the MCP server is temporarily unavailable?

Claude Desktop handles disconnections gracefully — if the server is unreachable at startup, the tools simply won't appear. Once the server becomes available again, restarting Claude Desktop will re-establish the connection. There is no timeout penalty or error loop.

Can I connect multiple MCP servers simultaneously?

Yes. You can add as many servers as you need in the mcpServers section of the config file. Each server appears as a separate tool provider, and Claude can use tools from multiple servers in a single conversation turn.

Is there a limit on the number of tools per server?

Claude Desktop can handle hundreds of tools per server. However, for optimal LLM performance, Vinkius servers are designed to expose focused, well-documented tool sets rather than overwhelming the model with too many options.

Does Claude Desktop support Streamable HTTP transport?

Yes. Claude Desktop supports both SSE (Server-Sent Events) and the newer Streamable HTTP transport that Vinkius uses. Simply provide the server URL — Claude auto-negotiates the transport protocol.