Desku.io MCP Server for Google ADKGive Google ADK instant access to 9 tools to Create Conversation, Create Ticket, Get Customer, and more
Google Agent Development Kit (ADK) is Google's framework for building production AI agents. Add Desku.io as an MCP tool provider through Vinkius and your ADK agents can call every tool with full schema introspection.
Ask AI about this App Connector for Google ADK
The Desku.io app connector for Google ADK is a standout in the Customer Support category — giving your AI agent 9 tools to work with, ready to go from day one.
Vinkius delivers Streamable HTTP and SSE to any MCP client
from google.adk.agents import Agent
from google.adk.tools.mcp_tool import McpToolset
from google.adk.tools.mcp_tool.mcp_session_manager import (
StreamableHTTPConnectionParams,
)
# Your Vinkius token. get it at cloud.vinkius.com
mcp_tools = McpToolset(
connection_params=StreamableHTTPConnectionParams(
url="https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp",
)
)
agent = Agent(
model="gemini-2.5-pro",
name="deskuio_agent",
instruction=(
"You help users interact with Desku.io "
"using 9 available tools."
),
tools=[mcp_tools],
)
* Every MCP server runs on Vinkius-managed infrastructure inside AWS - a purpose-built runtime with per-request V8 isolates, Ed25519 signed audit chains, and sub-40ms cold starts optimized for native MCP execution. See our infrastructure
About Desku.io MCP Server
Connect your Desku.io account to any AI agent and take full control of your customer support operations and helpdesk workflows through natural conversation.
Google ADK natively supports Desku.io as an MCP tool provider. declare Vinkius Edge URL and the framework handles discovery, validation, and execution automatically. Combine 9 tools with Gemini's long-context reasoning for complex multi-tool workflows, with production-ready session management and evaluation built in.
What you can do
- Ticket Orchestration — List and manage support tickets programmatically, including updating statuses (open, pending, closed) and retrieving detailed metadata
- Conversation Intelligence — Access complete message history for any ticket to provide high-fidelity context for replies and internal notes
- Direct Engagement — Programmatically add new replies or internal collaborator notes to tickets to streamline customer resolutions
- Customer Lifecycle — Access detailed customer profiles and monitor their entire ticket history to maintain perfectly coordinated support journeys
- Agent Coordination — Retrieve directories of support staff to understand team availability and assignments directly through your agent
The Desku.io MCP Server exposes 9 tools through the Vinkius. Connect it to Google ADK in under two minutes — no API keys to rotate, no infrastructure to provision, no vendor lock-in. Your configuration, your data, your control.
All 9 Desku.io tools available for Google ADK
When Google ADK connects to Desku.io through Vinkius, your AI agent gets direct access to every tool listed below — spanning ai-support, unified-inbox, ticket-automation, and more. Every call is secured with network, filesystem, subprocess, and code evaluation entitlements inside a sandboxed runtime. Beyond a simple connection, you get a full AI Gateway with real-time visibility into agent activity, enterprise governance, and optimized token usage.
Reply to a ticket
Create a new ticket
Get customer details
Get ticket details
List support agents
List conversation history for a ticket
List support customers
io account. List support tickets
Update a ticket
Connect Desku.io to Google ADK via MCP
Follow these steps to wire Desku.io into Google ADK. The entire setup takes under two minutes — your credentials stay safe behind the Vinkius.
Install Google ADK
pip install google-adkReplace the token
[YOUR_TOKEN_HERE] with your Vinkius tokenCreate the agent
Explore tools
Why Use Google ADK with the Desku.io MCP Server
Google ADK provides unique advantages when paired with Desku.io through the Model Context Protocol.
Google ADK natively supports MCP tool servers. declare a tool provider and the framework handles discovery, validation, and execution
Built on Gemini models, ADK provides long-context reasoning ideal for complex multi-tool workflows with Desku.io
Production-ready features like session management, evaluation, and deployment come built-in. not bolted on
Seamless integration with Google Cloud services means you can combine Desku.io tools with BigQuery, Vertex AI, and Cloud Functions
Desku.io + Google ADK Use Cases
Practical scenarios where Google ADK combined with the Desku.io MCP Server delivers measurable value.
Enterprise data agents: ADK agents query Desku.io and cross-reference results with internal databases for comprehensive analysis
Multi-modal workflows: combine Desku.io tool responses with Gemini's vision and language capabilities in a single agent
Automated compliance checks: schedule ADK agents to query Desku.io regularly and flag policy violations or configuration drift
Internal tool platforms: build self-service agent platforms where teams connect their own MCP servers including Desku.io
Example Prompts for Desku.io in Google ADK
Ready-to-use prompts you can give your Google ADK agent to start working with Desku.io immediately.
"List all active support tickets in Desku."
"Show the conversation history for ticket #1024."
"Reply to ticket #1025: 'We have updated your API limits'."
Troubleshooting Desku.io MCP Server with Google ADK
Common issues when connecting Desku.io to Google ADK through the Vinkius, and how to resolve them.
McpToolset not found
pip install --upgrade google-adkDesku.io + Google ADK FAQ
Common questions about integrating Desku.io MCP Server with Google ADK.