HelpCrunch MCP Server for Google ADKGive Google ADK instant access to 12 tools to Create Customer, Get Conversation Details, Get Customer Details, and more
Google Agent Development Kit (ADK) is Google's framework for building production AI agents. Add HelpCrunch as an MCP tool provider through Vinkius and your ADK agents can call every tool with full schema introspection.
Ask AI about this App Connector for Google ADK
The HelpCrunch app connector for Google ADK is a standout in the Customer Support category — giving your AI agent 12 tools to work with, ready to go from day one.
Vinkius delivers Streamable HTTP and SSE to any MCP client
from google.adk.agents import Agent
from google.adk.tools.mcp_tool import McpToolset
from google.adk.tools.mcp_tool.mcp_session_manager import (
StreamableHTTPConnectionParams,
)
# Your Vinkius token. get it at cloud.vinkius.com
mcp_tools = McpToolset(
connection_params=StreamableHTTPConnectionParams(
url="https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp",
)
)
agent = Agent(
model="gemini-2.5-pro",
name="helpcrunch_alternative_agent",
instruction=(
"You help users interact with HelpCrunch "
"using 12 available tools."
),
tools=[mcp_tools],
)
* Every MCP server runs on Vinkius-managed infrastructure inside AWS - a purpose-built runtime with per-request V8 isolates, Ed25519 signed audit chains, and sub-40ms cold starts optimized for native MCP execution. See our infrastructure
About HelpCrunch MCP Server
Connect your HelpCrunch account to any AI agent and take full control of your customer support and multi-channel communication workflows through natural conversation.
Google ADK natively supports HelpCrunch as an MCP tool provider. declare Vinkius Edge URL and the framework handles discovery, validation, and execution automatically. Combine 12 tools with Gemini's long-context reasoning for complex multi-tool workflows, with production-ready session management and evaluation built in.
What you can do
- Unified Chat Management — List and manage all customer conversations and retrieve detailed chat metadata and history
- Proactive CRM — Create and update customer profiles programmatically to maintain a high-fidelity database of user attributes and activities
- Real-time Messaging — Send and receive messages within chats directly through your agent to provide instant customer assistance
- Support Orchestration — Update chat statuses (open, pending, closed) and monitor department workloads for efficient team routing
- Agent Visibility — Retrieve team agent directories and status to understand support capacity across your organization
The HelpCrunch MCP Server exposes 12 tools through the Vinkius. Connect it to Google ADK in under two minutes — no API keys to rotate, no infrastructure to provision, no vendor lock-in. Your configuration, your data, your control.
All 12 HelpCrunch tools available for Google ADK
When Google ADK connects to HelpCrunch through Vinkius, your AI agent gets direct access to every tool listed below — spanning helpdesk, email-marketing, customer-engagement, and more. Every call is secured with network, filesystem, subprocess, and code evaluation entitlements inside a sandboxed runtime. Beyond a simple connection, you get a full AI Gateway with real-time visibility into agent activity, enterprise governance, and optimized token usage.
Requires email and name. Create a new customer profile
Get details for a specific chat
Get details for a specific customer
List configured webhooks
List all customer chats
List all customers
List all departments
List messages from a specific chat
List all agents/team members
Search for customers using filters
Can be sent as an agent. Post a message to a chat
g., open, pending, closed). Change chat status
Connect HelpCrunch to Google ADK via MCP
Follow these steps to wire HelpCrunch into Google ADK. The entire setup takes under two minutes — your credentials stay safe behind the Vinkius.
Install Google ADK
pip install google-adkReplace the token
[YOUR_TOKEN_HERE] with your Vinkius tokenCreate the agent
Explore tools
Why Use Google ADK with the HelpCrunch MCP Server
Google ADK provides unique advantages when paired with HelpCrunch through the Model Context Protocol.
Google ADK natively supports MCP tool servers. declare a tool provider and the framework handles discovery, validation, and execution
Built on Gemini models, ADK provides long-context reasoning ideal for complex multi-tool workflows with HelpCrunch
Production-ready features like session management, evaluation, and deployment come built-in. not bolted on
Seamless integration with Google Cloud services means you can combine HelpCrunch tools with BigQuery, Vertex AI, and Cloud Functions
HelpCrunch + Google ADK Use Cases
Practical scenarios where Google ADK combined with the HelpCrunch MCP Server delivers measurable value.
Enterprise data agents: ADK agents query HelpCrunch and cross-reference results with internal databases for comprehensive analysis
Multi-modal workflows: combine HelpCrunch tool responses with Gemini's vision and language capabilities in a single agent
Automated compliance checks: schedule ADK agents to query HelpCrunch regularly and flag policy violations or configuration drift
Internal tool platforms: build self-service agent platforms where teams connect their own MCP servers including HelpCrunch
Example Prompts for HelpCrunch in Google ADK
Ready-to-use prompts you can give your Google ADK agent to start working with HelpCrunch immediately.
"List all active customer chats in HelpCrunch."
"Search for customer with email 'jane.doe@example.com'."
"Send a message to chat ID 'c_101' saying 'I'm checking that for you right now'."
Troubleshooting HelpCrunch MCP Server with Google ADK
Common issues when connecting HelpCrunch to Google ADK through the Vinkius, and how to resolve them.
McpToolset not found
pip install --upgrade google-adkHelpCrunch + Google ADK FAQ
Common questions about integrating HelpCrunch MCP Server with Google ADK.