HubSpot Service Hub MCP Server
Manage support tickets, track pipelines, and view customer feedback through natural conversation.
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What is the HubSpot MCP Server?
The HubSpot MCP Server gives AI agents like Claude, ChatGPT, and Cursor direct access to HubSpot via 6 tools. Manage support tickets, track pipelines, and view customer feedback through natural conversation. Powered by the Vinkius - no API keys, no infrastructure, connect in under 2 minutes.
Built-in capabilities (6)
Tools for your AI Agents to operate HubSpot
Ask your AI agent "Search for contacts at Acme Corp" and get the answer without opening a single dashboard. With 6 tools connected to real HubSpot data, your agents reason over live information, cross-reference it with other MCP servers, and deliver insights you would spend hours assembling manually.
Works with Claude, ChatGPT, Cursor, and any MCP-compatible client. Powered by the Vinkius - your credentials never touch the AI model, every request is auditable. Connect in under two minutes.
Why teams choose Vinkius
One subscription gives you access to thousands of MCP servers - and you can deploy your own to the Vinkius Edge. Your AI agents only access the data you authorize, with DLP that blocks sensitive information from ever reaching the model, kill switch for instant shutdown, and up to 60% token savings. Enterprise-grade infrastructure and security, zero maintenance.
Build your own MCP Server with our secure development framework →Vinkius works with every AI agent you already use
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HubSpot Service Hub MCP Server capabilities
6 toolsSubject is required. Optionally provide content (detailed description), hs_pipeline (pipeline ID), hs_pipeline_stage (stage ID), and hs_ticket_priority (HIGH, MEDIUM, LOW). If no pipeline is specified, uses the default support pipeline. Returns the created ticket with its HubSpot ID. Create a new support ticket in HubSpot Service Hub with subject, description, pipeline stage, and priority
Returns survey name, customer rating/score, survey type (NPS/CSAT/CES), and response content. Use when the user asks about customer satisfaction, NPS scores, or wants to review recent feedback from support interactions. List customer feedback survey submissions in HubSpot with ratings, survey type, and response content
Returns ticket subject, current pipeline stage/status, priority (HIGH/MEDIUM/LOW), pipeline name, category, and creation date. Use when the user asks about open tickets, needs to find a specific support case, or wants to check the status of a customer issue. Search HubSpot Service Hub tickets by subject or keyword to find customer support cases
Returns pipeline name, stage labels, stage IDs (needed for creating/filtering tickets), and display order. Support pipelines define the workflow tickets follow: typically New → Waiting on Contact → Waiting on Us → Closed. Essential for finding stage IDs before ticket operations. List all ticket/support pipelines in HubSpot with their stages, display order, and internal IDs
Returns tickets with subject, priority, and dates. Use when the user asks "how many tickets are open?", "what is waiting for response?", or for support queue analysis. Find stage IDs using hs_ticket_pipelines first. Get all HubSpot tickets at a specific pipeline stage to analyze queue depth, workload, or resolution bottlenecks
Only specified fields are updated. Common use: advance hs_pipeline_stage when a case progresses, escalate hs_ticket_priority, or update the subject for clarity. Use when the user says a ticket moved stages, priority changed, or needs correction. Update an existing HubSpot ticket — change status, priority, subject, or reassign to reflect case progress
What the HubSpot Service Hub MCP Server unlocks
Connect HubSpot CRM to any AI agent — instant access to your full CRM data without switching tabs.
What you can do
- Contacts — Search, create, and manage contacts
- Companies — Find companies by name or domain
- Deals — Search and create deals with pipeline tracking
- Tickets — Create and search support tickets
- Notes — Create notes attached to any CRM record
- Owners — View all owners and team assignments
- Pipelines — List deal and ticket pipeline stages
Who is this for?
- Sales Reps — Manage your CRM without leaving your AI assistant
- Support Teams — Create tickets and notes on-the-go
- RevOps — Pipeline snapshots and owner assignments
- Managers — Full CRM visibility through conversation
Frequently asked questions about the HubSpot Service Hub MCP Server
What HubSpot data can I access?
Contacts, Companies, Deals, Tickets, Notes, Owners, and Pipelines. All data respects your HubSpot permissions.
Can I create and update records?
Yes! Create contacts, deals, tickets, and notes. All through natural conversation.
How does authentication work?
Uses a HubSpot Private App token (Bearer). Create a Private App in Settings > Integrations > Private Apps, copy the token, and paste it.
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Give your AI agents the power of HubSpot MCP Server
Production-grade HubSpot Service Hub MCP Server. Verified, monitored, and maintained by Vinkius. Ready for your AI agents — connect and start using immediately.






