Intercom MCP Server for Mastra AIGive Mastra AI instant access to 12 tools to Create Contact, Create Conversation, Get Contact Details, and more
Mastra AI is a TypeScript-native agent framework built for modern web stacks. Connect Intercom through Vinkius and Mastra agents discover all tools automatically. type-safe, streaming-ready, and deployable anywhere Node.js runs.
Ask AI about this App Connector for Mastra AI
The Intercom app connector for Mastra AI is a standout in the Talk To Me category — giving your AI agent 12 tools to work with, ready to go from day one.
Vinkius delivers Streamable HTTP and SSE to any MCP client
import { Agent } from "@mastra/core/agent";
import { createMCPClient } from "@mastra/mcp";
import { openai } from "@ai-sdk/openai";
async function main() {
// Your Vinkius token. get it at cloud.vinkius.com
const mcpClient = await createMCPClient({
servers: {
"intercom-alternative": {
url: "https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp",
},
},
});
const tools = await mcpClient.getTools();
const agent = new Agent({
name: "Intercom Agent",
instructions:
"You help users interact with Intercom " +
"using 12 tools.",
model: openai("gpt-4o"),
tools,
});
const result = await agent.generate(
"What can I do with Intercom?"
);
console.log(result.text);
}
main();
* Every MCP server runs on Vinkius-managed infrastructure inside AWS - a purpose-built runtime with per-request V8 isolates, Ed25519 signed audit chains, and sub-40ms cold starts optimized for native MCP execution. See our infrastructure
About Intercom MCP Server
Connect your Intercom account to any AI agent and manage customer communications through natural conversation.
Mastra's agent abstraction provides a clean separation between LLM logic and Intercom tool infrastructure. Connect 12 tools through Vinkius and use Mastra's built-in workflow engine to chain tool calls with conditional logic, retries, and parallel execution. deployable to any Node.js host in one command.
What you can do
- Contact Management — List contacts, inspect profiles with tags and custom attributes, and search by email or name
- Conversation Tracking — Browse all conversations, inspect threads with full message history, and monitor status
- Messaging — Send messages to contacts and reply to active conversations
- Company Records — List companies, inspect profiles with user counts and custom data
- CRM Search — Search contacts and companies using Intercom's query syntax
- Admin Management — List all team members and their roles
The Intercom MCP Server exposes 12 tools through the Vinkius. Connect it to Mastra AI in under two minutes — no API keys to rotate, no infrastructure to provision, no vendor lock-in. Your configuration, your data, your control.
All 12 Intercom tools available for Mastra AI
When Mastra AI connects to Intercom through Vinkius, your AI agent gets direct access to every tool listed below — spanning conversational-ai, helpdesk, customer-messaging, and more. Every call is secured with network, filesystem, subprocess, and code evaluation entitlements inside a sandboxed runtime. Beyond a simple connection, you get a full AI Gateway with real-time visibility into agent activity, enterprise governance, and optimized token usage.
Register a new contact
Start a new conversation
Get details for a contact
Get conversation history
List workspace admins
List Intercom contacts
List recent conversations
List custom attributes
List help center articles
List workspace segments
Reply to a conversation
Search contacts with filters
Connect Intercom to Mastra AI via MCP
Follow these steps to wire Intercom into Mastra AI. The entire setup takes under two minutes — your credentials stay safe behind the Vinkius.
Install dependencies
npm install @mastra/core @mastra/mcp @ai-sdk/openaiReplace the token
[YOUR_TOKEN_HERE] with your Vinkius tokenRun the agent
agent.ts and run with npx tsx agent.tsExplore tools
Why Use Mastra AI with the Intercom MCP Server
Mastra AI provides unique advantages when paired with Intercom through the Model Context Protocol.
Mastra's agent abstraction provides a clean separation between LLM logic and tool infrastructure. add Intercom without touching business code
Built-in workflow engine chains MCP tool calls with conditional logic, retries, and parallel execution for complex automation
TypeScript-native: full type inference for every Intercom tool response with IDE autocomplete and compile-time checks
One-command deployment to any Node.js host. Vercel, Railway, Fly.io, or your own infrastructure
Intercom + Mastra AI Use Cases
Practical scenarios where Mastra AI combined with the Intercom MCP Server delivers measurable value.
Automated workflows: build multi-step agents that query Intercom, process results, and trigger downstream actions in a typed pipeline
SaaS integrations: embed Intercom as a first-class tool in your product's AI features with Mastra's clean agent API
Background jobs: schedule Mastra agents to query Intercom on a cron and store results in your database automatically
Multi-agent systems: create specialist agents that collaborate using Intercom tools alongside other MCP servers
Example Prompts for Intercom in Mastra AI
Ready-to-use prompts you can give your Mastra AI agent to start working with Intercom immediately.
"Show all open conversations and the contact details for the most recent one."
"Search for all contacts at acmecorp.com and list their companies."
"Send a follow-up message to Ana Costa and list all team admins."
Troubleshooting Intercom MCP Server with Mastra AI
Common issues when connecting Intercom to Mastra AI through the Vinkius, and how to resolve them.
createMCPClient not exported
npm install @mastra/mcpIntercom + Mastra AI FAQ
Common questions about integrating Intercom MCP Server with Mastra AI.
How does Mastra AI connect to MCP servers?
MCPClient with the server URL and pass it to your agent. Mastra discovers all tools and makes them available with full TypeScript types.