PagerDuty MCP, Ready to Go
Connect PagerDuty to your AI agents in Claude or Cursor to manage incidents, on-call schedules, and service health from your favorite workspace.
No credit card required. Experience the power of this integration risk-free.
Manage production incidents and on-call rotations from your AI client.
Works with every AI agent you already use
…and any MCP-compatible client
How fast is the PagerDuty Connector?
Average time for the server to become ready for requests over the last 14 days, measured until the initialize / tools/list handshake completes. Metrics are updated daily between 00:00 and 04:00 UTC. Create a free account, use this Connector on Vinkius Cloud, and connect it to your AI agent in seconds.
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What AI agents can do with PagerDuty MCP: 11 Tools for Incident Management
Use these tools to manage alerts, check on-call status, and inspect service configurations through your AI client.
Create incident
Create a new incident on a specific service. You just need to provide the service ID, title, and your user email.
Get incident
Pull up all the details for a specific incident. This is useful for seeing the full history and current status of an alert.
Get service
View the configuration of a specific service. It shows you the integrations, health status, and other settings.
Get user
Pull the profile for a specific user. You can see their contact methods and notification rules in one place.
List oncalls
See who is currently on-call across all your schedules. This helps you quickly identify the right person to contact.
List schedules
List every on-call rotation schedule in your account. You can use this to see coverage windows and handoff times.
List services
See a list of every monitored service in your account. It's the fastest way to browse your entire service inventory.
List users
Get a list of all users in your PagerDuty account. Use this for auditing your team members or checking permissions.
Update incident
Change an incident's status to acknowledged, resolved, or escalated. This allows you to manage the lifecycle of an alert programmatically.
List escalation policies
See all the escalation chains for your teams. It helps you understand how incidents route through different groups.
List incidents
Pull a list of all incidents across your services. You can even filter them by status like triggered or acknowledged.
A Connector is a URL. Vinkius runs it: hosting, security, governance, observability.
You're looking at one of 5,800+ managed Connectors. The real value isn't the catalog. It's the control plane that secures, governs, audits, and manages every interaction between your agents and the tools they use.
No Shadow AI
Every agent action is visible, approved, and auditable. Nothing runs outside your governance.
Absolute agent control
Fine-grained permissions for every agent, MCP, and tool. Instantly revoke access and audit every execution.
Cost control per token
Spend broken down to the token, tool, and agent. Budgets and hard limits. No surprise invoices.
Managed & monitored infra
We operate the runtime, authentication, scaling, retries, and monitoring. Your team manages AI, not infrastructure.
Data protection, DLP by design
Sensitive data is filtered before reaching the model. Access is governed so agents receive only the information they're allowed to use.
Token optimization, real savings
Lower AI costs by delivering the right context instead of unnecessary tools. Better accuracy, faster responses, and fewer wasted tokens.
PagerDuty MCP for Faster Incident Response
The SRE who's tired of context-switching between their terminal and the PagerDuty dashboard during a 2 AM outage. It's for people who need to act fast on production issues.
SRE Engineer
Triages active alerts and updates incident statuses while staying in their IDE.
Engineering Manager
Gets a quick pulse on active incidents and on-call coverage without opening a browser.
DevOps Specialist
Automates routine incident updates and checks service health.
Frequently Asked Questions
Can I use PagerDuty MCP to acknowledge alerts? +
Yes, you can acknowledge, resolve, or escalate incidents directly through your AI client. This helps you manage the alert lifecycle without leaving your current workspace.
Does PagerDuty MCP show who is on-call? +
Yes, you can see who is currently on-call across all your schedules. It's a fast way to find the right person to contact during an outage.
How do I connect PagerDuty to my AI agent? +
You just need to subscribe to this Connector on Vinkius and add your PagerDuty REST API Key from your account settings. Once connected, your agent can access your data.
Can I see my escalation policies? +
Yes, you can list all escalation policies to see how incidents route through your teams. This gives you a clear picture of your alert routing.
Is PagerDuty MCP good for SRE teams? +
Yes, it's designed for SREs and DevOps teams who need to triage and resolve incidents quickly. It helps reduce the time spent on manual dashboard navigation.
Can I create new incidents with this? +
Yes, you can create new incidents on specific services by providing the title and your user email. This makes it easy to log new issues as they arise.
Can I see my service configurations? +
Yes, you can view the detailed configuration and health status of any monitored service. This is helpful for checking integrations and other settings.
Can I acknowledge and resolve incidents directly from my AI agent? +
Yes! Use the update_incident tool with the incident ID and your PagerDuty email. Set status to acknowledged or resolved to change the incident state instantly without opening the PagerDuty dashboard.
How do I find out who is on-call right now? +
Run the list_oncalls tool. It returns every user currently on-call across all schedules and escalation levels, showing their name, escalation policy, and coverage window.
Can I create incidents programmatically for testing or escalation? +
Absolutely. Use create_incident with your PagerDuty email, the target service ID, a descriptive title, and optionally set urgency to high or low. The incident will immediately trigger according to the service's escalation policy.
Your AI, connected to everything.
No credit card required · Free tier available
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