Plivo MCP for AI. Manage call logs and send global SMS from chat.
Works with every AI agent you already use
…and any MCP-compatible client








How this MCP server connects to your AI agent
Plivo MCP Server gives your AI client full access to global telephony and messaging tools. It lets you send bulk SMS messages, pull call logs, check message delivery statuses, and manage all your rented phone numbers—all from a chat window.
Forget logging into the Plivo dashboard; just ask your agent for the data.
What AI agents can do with Plivo Automation
Get number details
Provides configuration and capability information for a single phone number.
Get recording
Retrieves the metadata and link for a specific recorded call file.
List recordings
Generates a list of all available recorded calls and their metadata.
Dispatch new text messages globally or check the delivery status of old ones.
List all past calls, get specific call details, and retrieve metadata for recorded conversations.
See a list of every active number, check its capabilities, or pull your account balance and credits in one go.
List all incoming and outgoing text messages, retrieving detailed data on any single entry.
List configured Plivo applications to understand how automated call handling is set up.
Ask an AI about this
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What AI agents can do with Plivo MCP Server: 11 Tools for Communications Automation
Use these tools with your agent to manage everything from sending SMS messages to pulling granular details on every call log and account record.
Make your AI actually useful.
Add this MCP to Claude, Cursor, or Windsurf and your AI stops guessing. It gets real tools to look things up, take action, and handle the stuff you keep doing by hand.
Start using Plivo on VinkiusGet Number Details
Provides configuration and capability information for a single phone number.
Get Recording
Retrieves the metadata and link for a specific recorded call file.
List Recordings
Generates a list of all available recorded calls and their metadata.
Get Account Info
Pulls current Plivo account details, including credits and balance information.
Get Call Details
Retrieves specific data points for a single recorded call log entry.
Get Message Details
Gets the full details, status, and content of one specific text message.
List Applications
Lists all XML applications you have configured in your Plivo account.
List Calls
Retrieves a list of recent call logs, including caller and duration data.
List Messages
Generates a log of all messages sent or received by your account.
List Numbers
Lists every rented phone number associated with your Plivo account.
Send Sms
Sends a new SMS message to a specified recipient number in E.164 format.
Security and governance baked right in.
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Choose How to Get Started
Build a custom MCP for your own tools, or connect a ready-made integration from our catalog.
Build Your Own
Turn any API into an MCP. Import a spec, define Agent Skills, or deploy with MCPFusion.
- Import from OpenAPI, Swagger, or YAML specs
- Create Agent Skills with progressive disclosure
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- Built in DLP, auth, and compliance on every call
- Real time usage dashboard and cost metering
- Publish to catalog or keep private
Make Your AI Do More
Start with Plivo, then connect any of our 5,100+ other servers whenever your AI needs more. One click, no limits.
- Use this MCP plus 5,100+ others, all in one place
- Add new capabilities to your AI anytime you want
- Every connection is secured and compliant automatically
- Track usage and costs across all your servers
- Works with Claude, ChatGPT, Cursor, and more
- New servers added to the catalog every week
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Built on the Model Context Protocol (MCP) for Claude, ChatGPT, Cursor, and more
The Model Context Protocol standardizes how applications expose capabilities to LLMs. Instead of operating in isolation, your AI gains direct access to external platforms, live data, and real-world actions through secure, standardized connections.
This connection provides 11 powerful capabilities that interface natively with Claude, ChatGPT, Cursor, and other compatible AI platforms. No middleware. No custom integration required.
Checking customer comms used to take jumping between 4 different dashboards., Solved with Vinkius AI Gateway
Before this integration, finding out why a customer's complaint was escalated involved clicking through the Plivo dashboard for call logs, then switching tabs to check SMS history, and finally opening a billing portal just to confirm account credits. It was slow, tedious, and required at least five context switches.
Now? Your agent runs `list_calls` on your request. Within seconds, you have the log data. Need to see what texts were exchanged before the call? You run `list_messages`. The problem isn't just getting data; it's getting *all* related data in one conversation thread.
Plivo MCP Server: Sending and tracking SMS messages with `send_sms`.
Manual mass messaging meant copying recipient lists, pasting them into a web form, and then manually checking the status column hours later to see if each message actually went out. It was error-prone and lacked real-time confirmation of delivery or failure reasons.
With `send_sms`, you tell your agent who needs the text, and it handles the entire dispatch process. You get back a structured report showing exactly how many messages succeeded, failed (and why), and total cost—all without leaving your chat interface.
What your AI can actually do with this
You're gonna connect your Plivo account right to your AI client, and suddenly you can handle global SMS and voice logs just by talking to your agent. This setup takes all those complicated Plivo APIs and turns them into simple commands for your workflow. Forget logging into the dashboard; you just ask your agent for what you need.
Sending and Tracking Messages: When you send a text, you use send_sms to dispatch new messages anywhere in the world using E.164 format. You can track old texts too: running list_messages gives you a log of every message that came in or went out. If you need the full story on one specific exchange, get_message_details pulls all the context for that single text, showing its status and exact content.
Reviewing Call History and Recordings: You can pull call history using list_calls, which generates a list of recent calls, giving you the caller's number and how long they talked. Need more detail on one specific call? get_call_details grabs specifics like the cost, duration, and status for that single log entry.
For recordings, running list_recordings gives you a full inventory of all available recorded calls along with their metadata. You can then retrieve the actual info and link to a recording by calling get_recording.
Managing Numbers and Accounts: To check your setup, you'll use list_numbers to see every single phone number you've rented through Plivo. If you need to know what one of those numbers can do or how it's configured, get_number_details provides that capability information immediately. You can also check the books: get_account_info pulls your current account details, including exactly how many credits and money you got left.
To keep tabs on system setup, list_applications displays all the XML applications you've set up in your Plivo account.
The whole operation is designed for direct access: You don't have to jump between screens or remember complex API calls. If you need a quick count of credits, you ask for it and get the data. If you want to see if a message went through, you check the status using get_message_details.
If you wanna know what numbers are active, you call list_numbers.
How It Works in Practice: Imagine your agent needs to send out 100 alerts. You don't copy/paste anything; you just tell it to run send_sms, and it handles the dispatching of all those texts globally. If one of those messages fails, you can check the failure reason by running a specific query against get_message_details.
When your company needs to review customer interactions, you don't sift through PDFs. You use list_calls to see who called and for how long. Then, if they left a recording, calling list_recordings gives you the list, and get_recording pulls the link and metadata so you can access it instantly.
It's all about efficiency: If your team needs to verify which number is best for international outreach, you run get_number_details. You don't have to guess; the tool tells you what that number can handle. And if you wanna know how much juice you got left before sending out a massive campaign, running get_account_info gives you the balance right off the bat.
You'll find that all these tools—from checking your credits with get_account_info to listing every single available number with list_numbers, and from tracking historical calls using list_calls down through getting the specific data points on one call log entry with get_call_details—all work together in a conversation. It keeps your entire communication stack visible, actionable, and right where you are talking to your agent.
019dd13d-e095-71c5-b8b7-9f31c7760e63 Here's how it actually works
The bottom line is that your AI client acts as a dedicated communication administrator, allowing you to manage all Plivo functions without opening the web dashboard.
Subscribe to the server and enter your Plivo Auth ID and Auth Token from your console dashboard.
Your AI client connects, authenticating with Plivo's APIs via the MCP standard.
You issue a natural language command (e.g., 'List my last 10 call logs'). Your agent executes the appropriate tool (list_calls) and returns structured data.
Who is this actually for?
This tool targets ops engineers and support leads who hate switching between dashboards. If you're tired of manually checking call logs on one screen, then message status on another, this is for you. It gives your agent a single pane of glass view over all global communications data.
Quickly check get_message_details or pull call logs using list_calls to resolve customer issues instantly, without needing supervisor approval or context switching.
Automate the retrieval of account usage and number inventory. You use list_numbers and get_account_info to track monthly spend and overall capacity via natural language prompts.
Directly integrate real-time telephony data into custom workflows, using tools like list_calls or send_sms within your development environment.
What Changes When You Connect
Check message delivery status instantly. Instead of guessing if a text went through, use get_message_details to confirm the exact status (delivered, failed, etc.).
Never miss a key detail again. Need context on a call? Use list_calls and then drill down with get_call_details to see cost, duration, and timestamps.
Keep track of your phone inventory easily. Run list_numbers to see every active number across different regions and check their capabilities using get_number_details.
Automate communication alerts without API code. Use the send_sms tool to dispatch bulk notifications or transactional alerts directly through your agent's conversation flow.
Keep account costs visible. Always start by running get_account_info. This confirms your current balance and credits before any major operation, preventing overspending.
See it in action
Investigating a missed appointment
A support agent knows a customer called but can't find the details. They ask their agent: 'What was the last call from +1234567890?' The agent runs list_calls and provides the log ID. The agent then uses get_call_details to show the duration and status, immediately solving the customer's query.
Auditing campaign communications
The marketing team needs to verify if a bulk SMS sent yesterday actually reached all targets. They ask their agent to list_messages. The agent pulls the log, and they use get_message_details on a few entries to confirm 'Delivered' status and total cost.
Verifying number capabilities
An ops lead is setting up a new regional campaign. They run list_numbers to see all available lines, then use get_number_details on the candidate line to confirm if it supports international calling or specific messaging features.
Reviewing customer support interactions
A manager needs to review a complex support interaction. They ask their agent for call recordings related to the user ID. The agent runs list_recordings and provides the link, while also pulling relevant message history via get_message_details.
The honest tradeoffs
Assuming all numbers are active
A developer tries to send an SMS using a hardcoded number without checking its status first, leading to immediate delivery failure and confusion.
Before sending any message with send_sms, you should run list_numbers followed by get_number_details on the target line. This verifies the number's active state and capability before the send attempt.
Missing context when checking logs
A user sees a call log entry but doesn't know if it was related to a specific text message, leaving them guessing about the interaction details.
Always cross-reference. If you see an event in list_calls, use that information to query both get_call_details and then search list_messages for corresponding communications.
Ignoring account limits
An operations team launches a large-scale campaign without checking the current credit balance, leading to an unexpected service interruption mid-run.
Always start by calling get_account_info. This confirms your remaining credits and balance before initiating any mass communication or resource-heavy task.
When It Fits, When It Doesn't
Use this server if your primary need is orchestration: you require a single interface to manage both the messaging (SMS/MMS) layer and the voice/call logging layer of Plivo. It's ideal for support teams needing full communication context or developers building complex pipelines that depend on real-time status checks.
Don't use this if you only need basic email integration; a dedicated email API will be cleaner. Also, if your needs are limited to just reading logs and never sending messages, the send_sms tool is unnecessary overhead. Stick to this server when managing the entire lifecycle of communication: from number inventory (list_numbers) through message dispatch (send_sms), all the way up to call recording retrieval (get_recording).
Questions you might have
How do I check my Plivo account balance using `get_account_info`? +
You simply ask the agent to run get_account_info. It returns a structured JSON object containing your current credit amount and overall billing status, so you always know if you can afford another message.
Can I use `list_numbers` to see all my phone numbers? +
Yes. list_numbers provides a clear list of every number associated with your account. If you need more details on one specific line, like its region or cost, run get_number_details next.
What is the difference between `list_calls` and `list_messages`? +
list_calls tracks voice conversations (duration, caller ID), while list_messages handles all text-based communication. They track different media types but both are critical for full customer context.
How do I send an SMS using the `send_sms` tool? +
You must provide the recipient number in E.164 format and confirm that you have a verified Plivo source number or Sender ID. The agent executes this, sending the text immediately.
Do I need `list_recordings` to check call transcripts? +
list_recordings gives you the metadata and access link for a recording. If you need the actual content or transcript, you'll use get_recording after obtaining the ID.
When I use `get_call_details`, what specific information do I retrieve about a single call? +
It gives you full metadata for one specific call ID. You must provide the unique identifier to get details like duration, final status (e.g., completed or failed), and associated cost metrics.
What does `list_applications` let me see about my Plivo account? +
This tool lists all configured XML applications for your account. It helps you track the automated logic that handles incoming calls and messages, giving oversight without logging into the web dashboard.
How do I check the capabilities of a single phone number using `get_number_details`? +
Provide the specific number to get its detailed profile. The response shows key info like its geographical region, supported services (Voice/SMS), and current monthly cost.
Can my AI automatically find the details of a specific message by its UUID? +
Yes! Use the get_message tool with the Message UUID. Your agent will respond with complete metadata, including delivery status, timestamps, and cost in seconds.
How do I find my Plivo Auth ID and Auth Token? +
Log in to your Plivo Console Dashboard, and you will find your unique Auth ID and Auth Token displayed prominently on the main page.
Does this work for international messaging? +
Absolutely. Plivo supports global SMS and Voice services. As long as your account has the required credits and permissions, the AI can trigger communications to any supported destination.
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