Vinkius

Polaria MCP for AI Agents. Automate support tasks and manage contacts instantly.

Polaria MCP unifies your customer support workflow by connecting Polaria directly to your agent. It lets your AI automatically manage live chats, pull specific contact details, and search through your entire knowledge base of FAQs without you ever leaving your central workspace.

Polaria MCP is compatible with Claude Claude
Polaria MCP is compatible with ChatGPT ChatGPT
Polaria MCP is compatible with Cursor Cursor
Polaria MCP is compatible with Gemini Gemini
Polaria MCP is compatible with Windsurf Windsurf
Polaria MCP is compatible with VS Code VS Code
Polaria MCP is compatible with JetBrains JetBrains
Polaria MCP is compatible with Vercel Vercel
See Vinkius in Action

Give Claude and any AI agent real-world access

Manage Customer Records

The agent can list all contacts or retrieve specific details about a user to get context for support.

Handle Live Conversations

It automatically reads and adds replies to current chat conversations, keeping the dialogue moving forward.

Update Ticket Statuses

The agent can update a support ticket's status (e.g., from Open to Resolved) directly through conversation management.

Access Knowledge Base

It pulls relevant FAQ articles, helping the AI respond accurately without needing human intervention for basic queries.

View System Assets

The agent can list existing widgets or conversations to give you an overview of your support environment.

Waiting for input…

AI Agent
Polaria

What AI agents can do with Polaria: 8 Tools for Customer Operations

Use these eight tools to manage the full lifecycle of customer interactions, from creating a new contact record to adding a final message to a resolved chat.

Make your AI actually useful.

Add this MCP to Claude, Cursor, or Windsurf and your AI stops guessing. It gets real tools to look things up, take action, and handle the stuff you keep doing by hand.

Start using Polaria MCP

Create Contact

Adds a brand new person's contact record into Polaria.

Add Chat Message

Posts a message reply or update to an existing customer conversation thread.

Get Contact

Pulls all the detailed information for one specific contact person.

Get Conversation

Retrieves the full history and details of a single chat conversation.

List Contacts

Generates a list of all contacts stored in Polaria for review.

List Conversations

Shows an overview and summary of multiple ongoing chat conversations.

List Faqs

Fetches a list of available knowledge articles or Frequently Asked Questions.

List Widgets

Lists all the functional widgets that can be used within your Polaria workspace.

Security and governance baked right in.

Pick your AI client below to get set up. Just create a Vinkius account, subscribe, and you're instantly up and running. We handle the entire backend infrastructure, delivering out-of-the-box support for HTTPS Streamable, SSE, and OAuth2—zero messy routing required.

Polaria MCP is compatible with Claude

Claude AI

1

Open Claude Settings

Go to claude.ai, click your profile icon, then navigate to Customize → Connectors.

2

Add Custom Connector

Click the "+" button and select Add custom connector. Paste your Vinkius endpoint URL:

https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp

Replace [YOUR_TOKEN_HERE] with your token from cloud.vinkius.com. For OAuth-protected servers, expand Advanced settings to add credentials.

3

Start a conversation

Open a new chat. The Polaria integration is available immediately — no restart needed.

Choose How to Get Started

Build a custom MCP for your own tools, or connect a ready-made integration from our catalog.

Build Your Own

Turn any API into an MCP. Import a spec, define Agent Skills, or deploy with MCPFusion.

  • Import from OpenAPI, Swagger, or YAML specs
  • Create Agent Skills with progressive disclosure
  • Deploy to edge with MCPFusion framework
  • Built in DLP, auth, and compliance on each call
  • Real time usage dashboard and cost metering
  • Publish to catalog or keep private
Start building

Make Your AI Do More

Start with Polaria, then connect any of our 5,200+ other servers whenever your AI needs more. One click, no limits.

  • Use this MCP plus 5,200+ others, all in one place
  • Add new capabilities to your AI anytime you want
  • Connections are secured and governed automatically
  • Track usage and costs across all your servers
  • Works with Claude, ChatGPT, Cursor, and more
  • New servers added to the catalog weekly
Polaria MCP server cover

Independent Platform Disclaimer: Vinkius is an independent platform and is not affiliated with, endorsed by, sponsored by, verified by, or otherwise authorized by Polaria. All third-party trademarks, logos, and brand names are the property of their respective owners. Their use on this website is strictly for informational purposes to identify service compatibility and interoperability.

VINKIUS INFRASTRUCTURE

Cloud Hosted

Managed infra

V8 Isolated

Sandboxed per request

Zero-Trust Proxy

No stored credentials

DLP Enforced

Policy on each call

GDPR Compliant

EU data residency

Token Compression

~60% cost reduction

Your data is protected. See how we built it.

The constant tab-switching cycle of modern support work Solved with Vinkius AI Gateway

Today, solving one customer issue means opening at least three different windows: the main chat window to talk to them; the contact management system to verify who they are and what account they have; and finally, the internal wiki or FAQ section to find the correct policy answer. You end up copy-pasting details between systems until your fingers hurt.

With this MCP, you simply tell your agent what needs doing. It pulls the customer data, finds the right article via list_faqs, and writes the reply—all in one go. Your AI client manages the handoffs so you don't have to.

Polaria MCP: Manage contacts, conversations & FAQs

The need to manually update a support ticket status is gone. Instead of logging into Polaria and finding the specific conversation thread just to click 'Resolved,' you prompt your agent to handle it after you've finished the chat.

It’s not about automation for automation’s sake; it’s about keeping context alive. You get a unified, intelligent layer that knows how to read your chats, check user records, and update statuses without human intervention.

What your AI can actually do with this

This MCP connects your AI client directly into the core functions of Polaria. Your agent instantly handles everything from reading a new chat message to finding the right article in your help center. It retrieves relevant support articles, allowing it to respond accurately and quickly. You can also manage customer records, listing all contacts or pulling specific user details needed for follow-up.

The system keeps track of conversations, so it knows exactly where things stand—whether a ticket is open, pending, or resolved. Connecting Polaria via Vinkius lets you use these tools across any MCP-compatible client, giving your team one single point of control over every customer interaction.

Built · Hosted · Managed by Vinkius Polaria MCP - Manage Support Contacts & Chats
Server ID 019dd13e-fb1c-730d-8996-16fc389aba89
Vinkius Inspector
Compliance Grade A+
Score 100/100
Vinkius Inspector Badge — Score 100/100

Questions you might have

How do I list contacts using the Polaria MCP? +

You ask your agent to use list_contacts. The tool returns a comprehensive list of all people in your system, letting you see who needs attention or data cleanup.

Can I update my support ticket status with Polaria MCP? +

Yes. You can instruct the agent to manage the conversation and automatically update the ticket's status (Open, Pending, Resolved) when the issue is closed out in chat.

Does Polaria MCP help me find FAQs? +

The list_faqs tool lets your agent access your internal knowledge base. This means it can provide accurate answers drawn from your official documentation.

What if I need to add a new customer record? Is that part of Polaria MCP? +

Absolutely. Use create_contact when you handle an inquiry from someone who isn't yet in your system. It logs them instantly so you don’t lose their data.

Can I get details on a specific chat conversation with Polaria MCP? +

Yes, the get_conversation tool retrieves the entire history of any given chat thread, giving your agent all the context needed to reply accurately.