VTEX Orders MCP Server
Search, track, invoice, and cancel orders on your VTEX store — manage your entire order lifecycle from any AI agent.
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What is the VTEX MCP Server?
The VTEX MCP Server gives AI agents like Claude, ChatGPT, and Cursor direct access to VTEX via 6 tools. Search, track, invoice, and cancel orders on your VTEX store — manage your entire order lifecycle from any AI agent. Powered by the Vinkius - no API keys, no infrastructure, connect in under 2 minutes.
Built-in capabilities (6)
Tools for your AI Agents to operate VTEX
Ask your AI agent "Show me the details of order v-1234567890" and get the answer without opening a single dashboard. With 6 tools connected to real VTEX data, your agents reason over live information, cross-reference it with other MCP servers, and deliver insights you would spend hours assembling manually.
Works with Claude, ChatGPT, Cursor, and any MCP-compatible client. Powered by the Vinkius - your credentials never touch the AI model, every request is auditable. Connect in under two minutes.
Why teams choose Vinkius
One subscription gives you access to thousands of MCP servers - and you can deploy your own to the Vinkius Edge. Your AI agents only access the data you authorize, with DLP that blocks sensitive information from ever reaching the model, kill switch for instant shutdown, and up to 60% token savings. Enterprise-grade infrastructure and security, zero maintenance.
Build your own MCP Server with our secure development framework →Vinkius works with every AI agent you already use
…and any MCP-compatible client
VTEX Orders MCP Server capabilities
6 toolsCancel an order
Get full details of a specific order
Get tracking info for an order package
Register a tax invoice and tracking number
g., "ready-for-handling"). Search for orders by status or pagination
Update the status of an order
What the VTEX Orders MCP Server unlocks
Connect your VTEX Order Management System (OMS) to any AI agent and take full control of your store's order lifecycle through natural conversation.
What you can do
- Order Lookup — Retrieve the full details of any order by ID, including items, client profile, payment method, logistics, and current status.
- Order Search — Search and filter orders by status (e.g., 'ready-for-handling', 'invoiced', 'canceled') with built-in pagination for large result sets.
- Status Updates — Advance orders through the fulfillment pipeline by updating their status (e.g., move from 'ready-for-handling' to 'handling').
- Shipment Tracking — Retrieve tracking information for shipped packages, including carrier, tracking number, and tracking URL.
- Invoice Registration — Attach tax invoices (NF-e) and tracking numbers to orders, automatically moving them to 'Invoiced' status.
- Order Cancellation — Cancel orders with an optional reason, triggering automatic refund processing.
How it works
1. Subscribe to this server
2. Enter your VTEX Account Name, App Key, and App Token (found in Account Settings → Application Keys in your VTEX Admin)
3. Start managing orders from Claude, Cursor, or any MCP-compatible agent
Who is this for?
- Fulfillment Teams — Track order queues, update statuses, and register invoices without navigating the VTEX Admin.
- Customer Support — Instantly look up order details, check tracking, or process cancellations during live conversations.
- Operations Managers — Monitor order flow, identify bottlenecks, and audit fulfillment performance across sellers.
Frequently asked questions about the VTEX Orders MCP Server
How do I get my VTEX API credentials?
Log in to your VTEX Admin, go to Account Settings → Application Keys, and create a new App Key. You'll receive an App Key and App Token pair. You also need your Account Name (the subdomain you use to access the VTEX Admin, e.g., 'mystore'). Ensure the key has OMS read/write permissions. No code, no SDK — just connect and go.
Can my agent register an invoice and tracking number at the same time?
Yes! The 'register_invoice' tool accepts the invoice number and an optional tracking number in one call. Once submitted, the order automatically moves to 'Invoiced' status — eliminating the manual step of navigating to the VTEX Admin, opening the order detail, and filling each field separately.
How does the agent handle order cancellations with refunds?
Just tell your agent to cancel the order. It uses the 'cancel_order' tool with an optional reason (so your team has an audit trail). VTEX then handles the refund automatically based on the payment method. No tab-switching, no admin navigation — your support team resolves it in one conversation.
Can I monitor fulfillment status across hundreds of orders?
Absolutely. The 'search_orders' tool supports status filters and pagination, so your agent can scan the entire order queue — for example, listing all orders stuck in 'ready-for-handling' to identify fulfillment delays. Perfect for operations teams managing high-volume VTEX stores with multiple sellers.
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Connect VTEX Orders with your favorite client
Step-by-step setup guides for every MCP-compatible client and framework:
Anthropic's native desktop app for Claude with built-in MCP support.
AI-first code editor with integrated LLM-powered coding assistance.
GitHub Copilot in VS Code with Agent mode and MCP support.
Purpose-built IDE for agentic AI coding workflows.
Autonomous AI coding agent that runs inside VS Code.
Anthropic's agentic CLI for terminal-first development.
Python SDK for building production-grade OpenAI agent workflows.
Google's framework for building production AI agents.
Type-safe agent development for Python with first-class MCP support.
TypeScript toolkit for building AI-powered web applications.
TypeScript-native agent framework for modern web stacks.
Python framework for orchestrating collaborative AI agent crews.
Leading Python framework for composable LLM applications.
Data-aware AI agent framework for structured and unstructured sources.
Microsoft's framework for multi-agent collaborative conversations.
Give your AI agents the power of VTEX MCP Server
Production-grade VTEX Orders MCP Server. Verified, monitored, and maintained by Vinkius. Ready for your AI agents — connect and start using immediately.