Bring Visual Feedback
to Claude Desktop
Learn how to connect Userback to Claude Desktop and start using 6 AI agent tools in minutes. Fully managed, enterprise secure, and ready to use without writing a single line of code.
What is the Userback MCP Server?
Connect your Userback account to any AI agent and simplify how you collect and manage visual feedback, bug reports, and user suggestions through natural conversation.
What you can do
- Feedback Management — List all feedback entries and retrieve detailed metadata, screenshots, and comments for specific reports.
- Project Control — List and query feedback projects to keep your development and design work organized.
- Direct Creation — Programmatically create new feedback entries or bug reports for specific projects via AI.
- Team Visibility — List account users and collaborators to understand your organization's review team.
- Status Tracking — Monitor the progress of feedback items and verify if issues have been resolved.
How it works
1. Subscribe to this server
2. Enter your Userback API Token (found in your account settings under API)
3. Start managing your visual feedback from Claude, Cursor, or any MCP client
Who is this for?
- Product Managers & Designers — quickly retrieve user feedback and verify visual bugs via simple AI commands.
- QA & Support Teams — monitor incoming reports and create feedback entries directly from the workspace.
- Development Leads — coordinate bug fixes and track feedback status across multiple projects.
Built-in capabilities (6)
Create a new feedback entry
Get details for a specific feedback
Get details for a specific project
List account users
List Userback feedbacks
List Userback projects
Why Claude Desktop?
Claude Desktop is the definitive way to connect Userback to your AI workflow. Add Vinkius Edge URL to your config, restart the app, and Claude immediately exposes all 6 tools in the chat interface. ask a question, Claude calls the right tool, and you see the answer. Zero code, zero context switching.
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Claude Desktop is the reference MCP client. it was designed alongside the protocol itself, ensuring the most complete and stable MCP implementation available
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Zero-code configuration: add a server URL to a JSON file and Claude instantly discovers and exposes all available tools in the chat interface
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Claude's extended thinking capability lets it reason through multi-step tool usage, chaining multiple API calls to answer complex questions
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Enterprise-grade security with local config storage. your tokens never leave your machine, and connections go directly to Vinkius Edge network
Userback in Claude Desktop
Userback and 3,400+ other MCP servers. One platform. One governance layer.
Teams that connect Userback to Claude Desktop through Vinkius don't need to source, host, or maintain individual MCP servers. Every tool call runs inside a hardened runtime with credential isolation, DLP, and a signed audit chain.
Raw MCP | Vinkius | |
|---|---|---|
| Server catalog | Find and host yourself | 3,400+ managed |
| Infrastructure | Self-hosted | Sandboxed V8 isolates |
| Credential handling | Plaintext in config | Vault + runtime injection |
| Data loss prevention | None | Configurable DLP policies |
| Kill switch | None | Global instant shutdown |
| Financial circuit breakers | None | Per-server limits + alerts |
| Audit trail | None | Ed25519 signed logs |
| SIEM log streaming | None | Splunk, Datadog, Webhook |
| Honeytokens | None | Canary alerts on leak |
| Custom domains | Not applicable | DNS challenge verified |
| GDPR compliance | Manual effort | Automated purge + export |
Why teams choose Vinkius for Userback in Claude Desktop
The Userback MCP Server runs on Vinkius-managed infrastructure inside AWS — a purpose-built runtime with per-request V8 isolates, Ed25519 signed audit chains, and sub-40ms cold starts. All 6 tools execute in hardened sandboxes optimized for native MCP execution.
Your AI agents in Claude Desktop only access the data you authorize, with DLP that blocks sensitive information from ever reaching the model, kill switch for instant shutdown, and up to 60% token savings. Enterprise-grade infrastructure, zero maintenance.
* Every MCP server runs on Vinkius-managed infrastructure inside AWS - a purpose-built runtime with per-request V8 isolates, Ed25519 signed audit chains, and sub-40ms cold starts optimized for native MCP execution. See our infrastructure
How Vinkius secures
Userback for Claude Desktop
Every tool call from Claude Desktop to the Userback MCP Server is protected by DLP redaction, cryptographic audit chains, V8 sandbox isolation, kill switch, and financial circuit breakers.
Frequently asked questions
Can I filter feedback by project ID?
Yes! Use the list_feedbacks tool and provide the optional project_id parameter to retrieve entries only for that specific project.
How do I see the comments on a specific feedback item?
Run the get_feedback_details query with the unique Feedback ID. Your agent will retrieve the complete metadata, including any internal or user comments.
Is it possible to create a new bug report via AI?
Absolutely. Use the create_feedback_entry action. Provide the Project ID, a title, and an optional comment to log a new entry in your Userback account.
How does Claude Desktop discover MCP tools?
When Claude Desktop starts, it reads the claude_desktop_config.json file and connects to each configured MCP server. It calls the tools/list endpoint to fetch the schema for every available tool, then surfaces them as clickable options in the chat interface via the 🔌 icon.
What happens if the MCP server is temporarily unavailable?
Claude Desktop handles disconnections gracefully. if the server is unreachable at startup, the tools simply won't appear. Once the server becomes available again, restarting Claude Desktop will re-establish the connection. There is no timeout penalty or error loop.
Can I connect multiple MCP servers simultaneously?
Yes. You can add as many servers as you need in the mcpServers section of the config file. Each server appears as a separate tool provider, and Claude can use tools from multiple servers in a single conversation turn.
Is there a limit on the number of tools per server?
Claude Desktop can handle hundreds of tools per server. However, for optimal LLM performance, Vinkius servers are designed to expose focused, well-documented tool sets rather than overwhelming the model with too many options.
Does Claude Desktop support Streamable HTTP transport?
Yes. Claude Desktop supports both SSE (Server-Sent Events) and the newer Streamable HTTP transport that Vinkius uses. Simply provide the server URL. Claude auto-negotiates the transport protocol.
Server not appearing after restart
Ensure the JSON is valid (no trailing commas). Check the file path: ~/Library/Application Support/Claude/claude_desktop_config.json (macOS) or %APPDATA%\\Claude\\ (Windows).
Authentication error
Verify your Vinkius token is correct. Go to cloud.vinkius.com to regenerate it if needed.
Tools not showing in chat
Click the 🔌 icon at the bottom of the chat input. If it shows 0 tools, the server may still be connecting. wait a few seconds.