Bring Whatsapp Api
to CrewAI
Learn how to connect 360dialog to CrewAI and start using 10 AI agent tools in minutes. Fully managed, enterprise secure, and ready to use without writing a single line of code.
What is the 360dialog MCP Server?
Connect your 360dialog WhatsApp Business API to any AI agent and manage your entire messaging workflow through natural conversation.
What you can do
- Text Messaging — Send individual WhatsApp messages to any phone number in international format
- Template Messages — Send pre-approved template messages with language targeting for marketing and transactional flows
- Media Messages — Send images, videos, documents, and audio files directly to WhatsApp contacts
- Template Management — List all approved message templates and inspect individual template details and components
- Contact Verification — Check whether phone numbers are registered on WhatsApp before sending campaigns
- Media Uploads — Upload media files to the WhatsApp cloud for reuse across multiple messages
- Webhook Configuration — Set the callback URL where incoming messages and delivery status updates are received
- Health Monitoring — Verify API connectivity and account health in real time
How it works
1. Subscribe to this server
2. Enter your API Key from the 360dialog Client Hub
3. Start messaging from Claude, Cursor, or any MCP client
Who is this for?
- Customer Support — respond to inquiries and verify WhatsApp availability via simple AI commands
- Marketing Teams — send template campaigns and check delivery readiness before launch
- Sales Operations — verify lead phone numbers and automate first-touch outreach
Built-in capabilities (10)
Verify API connectivity
Check WhatsApp contacts
Get media file details
Get template details
List all message templates
Provide the media type and URL. Send a media message
Provide the recipient number in international format. Send a WhatsApp text message
Requires the template name and language code. Send a template message
Configure webhook URL
Upload media for messaging
Why CrewAI?
When paired with CrewAI, 360dialog becomes a first-class tool in your multi-agent workflows. Each agent in the crew can call 360dialog tools autonomously, one agent queries data, another analyzes results, a third compiles reports, all orchestrated through Vinkius with zero configuration overhead.
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Multi-agent collaboration lets you decompose complex workflows into specialized roles, one agent researches, another analyzes, a third generates reports, each with access to MCP tools
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CrewAI's native MCP integration requires zero adapter code: pass Vinkius Edge URL directly in the
mcpsparameter and agents auto-discover every available tool at runtime - —
Built-in task delegation and shared memory mean agents can pass context between steps without manual state management, enabling multi-hop reasoning across tool calls
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Sequential and hierarchical crew patterns map naturally to real-world workflows: enumerate subdomains → analyze DNS history → check WHOIS records → compile findings into actionable reports
360dialog in CrewAI
360dialog and 3,400+ other MCP servers. One platform. One governance layer.
Teams that connect 360dialog to CrewAI through Vinkius don't need to source, host, or maintain individual MCP servers. Every tool call runs inside a hardened runtime with credential isolation, DLP, and a signed audit chain.
Raw MCP | Vinkius | |
|---|---|---|
| Server catalog | Find and host yourself | 3,400+ managed |
| Infrastructure | Self-hosted | Sandboxed V8 isolates |
| Credential handling | Plaintext in config | Vault + runtime injection |
| Data loss prevention | None | Configurable DLP policies |
| Kill switch | None | Global instant shutdown |
| Financial circuit breakers | None | Per-server limits + alerts |
| Audit trail | None | Ed25519 signed logs |
| SIEM log streaming | None | Splunk, Datadog, Webhook |
| Honeytokens | None | Canary alerts on leak |
| Custom domains | Not applicable | DNS challenge verified |
| GDPR compliance | Manual effort | Automated purge + export |
Why teams choose Vinkius for 360dialog in CrewAI
The 360dialog MCP Server runs on Vinkius-managed infrastructure inside AWS — a purpose-built runtime with per-request V8 isolates, Ed25519 signed audit chains, and sub-40ms cold starts. All 10 tools execute in hardened sandboxes optimized for native MCP execution.
Your AI agents in CrewAI only access the data you authorize, with DLP that blocks sensitive information from ever reaching the model, kill switch for instant shutdown, and up to 60% token savings. Enterprise-grade infrastructure, zero maintenance.
* Every MCP server runs on Vinkius-managed infrastructure inside AWS - a purpose-built runtime with per-request V8 isolates, Ed25519 signed audit chains, and sub-40ms cold starts optimized for native MCP execution. See our infrastructure
How Vinkius secures
360dialog for CrewAI
Every tool call from CrewAI to the 360dialog MCP Server is protected by DLP redaction, cryptographic audit chains, V8 sandbox isolation, kill switch, and financial circuit breakers.
Frequently asked questions
Can my AI verify if phone numbers are registered on WhatsApp?
Yes. Use the check_contacts tool with a comma-separated list of phone numbers. The agent returns the WhatsApp registration status for each number instantly.
How do I send a pre-approved template message?
Use the send_template_message tool. Provide the recipient phone number, the template name, and the language code (e.g., en_US). The agent delivers the template through the 360dialog API.
Can I send images and documents through WhatsApp via AI?
Yes. The send_media_message tool supports image, video, document, and audio types. Provide the media URL and type, and the agent delivers it directly to the WhatsApp contact.
How does CrewAI discover and connect to MCP tools?
CrewAI connects to MCP servers lazily. when the crew starts, each agent resolves its MCP URLs and fetches the tool catalog via the standard tools/list method. This means tools are always fresh and reflect the server's current capabilities. No tool schemas need to be hardcoded.
Can different agents in the same crew use different MCP servers?
Yes. Each agent has its own mcps list, so you can assign specific servers to specific roles. For example, a reconnaissance agent might use a domain intelligence server while an analysis agent uses a vulnerability database server.
What happens when an MCP tool call fails during a crew run?
CrewAI wraps tool failures as context for the agent. The LLM receives the error message and can decide to retry with different parameters, fall back to a different tool, or mark the task as partially complete. This resilience is critical for production workflows.
Can CrewAI agents call multiple MCP tools in parallel?
CrewAI agents execute tool calls sequentially within a single reasoning step. However, you can run multiple agents in parallel using process=Process.parallel, each calling different MCP tools concurrently. This is ideal for workflows where separate data sources need to be queried simultaneously.
Can I run CrewAI crews on a schedule (cron)?
Yes. CrewAI crews are standard Python scripts, so you can invoke them via cron, Airflow, Celery, or any task scheduler. The crew.kickoff() method runs synchronously by default, making it straightforward to integrate into existing pipelines.
MCP tools not discovered
Ensure the Edge URL is correct. CrewAI connects lazily when the crew starts. check console output.
Agent not using tools
Make the task description specific. Instead of "do something", say "Use the available tools to list contacts".
Timeout errors
CrewAI has a 10s connection timeout by default. Ensure your network can reach the Edge URL.
Rate limiting or 429 errors
Vinkius enforces per-token rate limits. Check your subscription tier and request quota in the dashboard. Upgrade if you need higher throughput.