Bring Cloud Communications
to LlamaIndex
Learn how to connect 8x8 to LlamaIndex and start using 10 AI agent tools in minutes. Fully managed, enterprise secure, and ready to use without writing a single line of code.
What is the 8x8 MCP Server?
Connect your 8x8 Connect account to any AI agent and manage SMS, chat, voice, and verification workflows through natural conversation.
What you can do
- SMS Messaging — Send text messages to any phone number worldwide and track delivery status
- Chat Messaging — Send messages through WhatsApp, Viber, and LINE channels
- Voice Calls — Initiate text-to-speech voice calls and check call status
- Phone Verification — Send OTP codes via SMS and validate user submissions
- Account Management — List sub-accounts and check account balance
- Delivery Tracking — Monitor SMS and voice call delivery status in real time
How it works
1. Subscribe to this server
2. Enter your API Key and Sub Account ID from your 8x8 Connect dashboard
3. Start sending messages from Claude, Cursor, or any MCP client
Who is this for?
- Customer Support — send SMS confirmations and initiate voice callbacks from AI
- Product Teams — integrate phone verification into onboarding flows
- Operations — monitor account balance and sub-account usage programmatically
Built-in capabilities (10)
Verify API connectivity
Verify an OTP code
Get account balance
Get voice call status
Get SMS delivery status
List sub-accounts
Send a chat message
Send an SMS message
Send a verification code
Make a text-to-speech call
Why LlamaIndex?
LlamaIndex agents combine 8x8 tool responses with indexed documents for comprehensive, grounded answers. Connect 10 tools through Vinkius and query live data alongside vector stores and SQL databases in a single turn. ideal for hybrid search, data enrichment, and analytical workflows.
- —
Data-first architecture: LlamaIndex agents combine 8x8 tool responses with indexed documents for comprehensive, grounded answers
- —
Query pipeline framework lets you chain 8x8 tool calls with transformations, filters, and re-rankers in a typed pipeline
- —
Multi-source reasoning: agents can query 8x8, a vector store, and a SQL database in a single turn and synthesize results
- —
Observability integrations show exactly what 8x8 tools were called, what data was returned, and how it influenced the final answer
8x8 in LlamaIndex
8x8 and 3,400+ other MCP servers. One platform. One governance layer.
Teams that connect 8x8 to LlamaIndex through Vinkius don't need to source, host, or maintain individual MCP servers. Every tool call runs inside a hardened runtime with credential isolation, DLP, and a signed audit chain.
Raw MCP | Vinkius | |
|---|---|---|
| Server catalog | Find and host yourself | 3,400+ managed |
| Infrastructure | Self-hosted | Sandboxed V8 isolates |
| Credential handling | Plaintext in config | Vault + runtime injection |
| Data loss prevention | None | Configurable DLP policies |
| Kill switch | None | Global instant shutdown |
| Financial circuit breakers | None | Per-server limits + alerts |
| Audit trail | None | Ed25519 signed logs |
| SIEM log streaming | None | Splunk, Datadog, Webhook |
| Honeytokens | None | Canary alerts on leak |
| Custom domains | Not applicable | DNS challenge verified |
| GDPR compliance | Manual effort | Automated purge + export |
Why teams choose Vinkius for 8x8 in LlamaIndex
The 8x8 MCP Server runs on Vinkius-managed infrastructure inside AWS — a purpose-built runtime with per-request V8 isolates, Ed25519 signed audit chains, and sub-40ms cold starts. All 10 tools execute in hardened sandboxes optimized for native MCP execution.
Your AI agents in LlamaIndex only access the data you authorize, with DLP that blocks sensitive information from ever reaching the model, kill switch for instant shutdown, and up to 60% token savings. Enterprise-grade infrastructure, zero maintenance.
* Every MCP server runs on Vinkius-managed infrastructure inside AWS - a purpose-built runtime with per-request V8 isolates, Ed25519 signed audit chains, and sub-40ms cold starts optimized for native MCP execution. See our infrastructure
How Vinkius secures
8x8 for LlamaIndex
Every tool call from LlamaIndex to the 8x8 MCP Server is protected by DLP redaction, cryptographic audit chains, V8 sandbox isolation, kill switch, and financial circuit breakers.
Frequently asked questions
Can my AI send SMS and track delivery status?
Yes. Use send_sms to deliver a text message, then get_sms_status with the returned message ID to check delivery confirmation in real time.
How does phone verification work through the AI?
Two steps: first, send_verification sends an OTP code to the user's phone. Then, check_verification validates the code the user submits. Both operations run through the 8x8 Verify API.
Can I send messages through WhatsApp and other chat channels?
Yes. The send_chat_message tool supports WhatsApp, Viber, and LINE. Just specify the channel, recipient identifier, and message text.
How does LlamaIndex connect to MCP servers?
Use the MCP client adapter to create a connection. LlamaIndex discovers all tools and wraps them as query engine tools compatible with any LlamaIndex agent.
Can I combine MCP tools with vector stores?
Yes. LlamaIndex agents can query 8x8 tools and vector store indexes in the same turn, combining real-time and embedded data for grounded responses.
Does LlamaIndex support async MCP calls?
Yes. LlamaIndex's async agent framework supports concurrent MCP tool calls for high-throughput data processing pipelines.
BasicMCPClient not found
Install: pip install llama-index-tools-mcp