Bring Shared Inbox
to Windsurf
Learn how to connect Front to Windsurf and start using 12 AI agent tools in minutes. Fully managed, enterprise secure, and ready to use without writing a single line of code.
What is the Front MCP Server?
Connect your Front account to any AI agent and take full control of your team's customer communication and shared inbox workflows through natural conversation.
What you can do
- Conversation Orchestration — List and manage customer conversations programmatically, including updating statuses (open, archived, spam) and assigning teammates
- Message Intelligence — Retrieve complete message histories and metadata for any conversation to perform deep analysis and sentiment tracking
- Omnichannel Support — Monitor multiple communication streams including Email, Chat, and SMS from a single unified AI interface
- Team Collaboration — Manage team contacts and retrieve teammate profiles to coordinate internal routing and workload distribution
- Operational Visibility — Get a comprehensive overview of shared inboxes and active channels using natural language commands
How it works
1. Subscribe to this server
2. Retrieve your API Token from Front (Settings > Developers > API Tokens)
3. Start managing your unified inbox from Claude, Cursor, or any MCP client
No more manual toggling between different communication channels. Your AI acts as your dedicated support and communication coordinator.
Who is this for?
- Support Teams — instantly triage high-volume inboxes and assign urgent conversations using natural language
- Customer Success Managers — retrieve full interaction histories and update contact details without leaving your workspace
- Operations Leads — monitor channel activity and manage team assignments across shared mailboxes
Built-in capabilities (12)
Check connection
Get contact details
Get conversation info
Read message details
). List communication channels
Get message history
List team conversations
List team inboxes
List your contacts
Send a message
Find conversations
Modify conversation
Why Windsurf?
Windsurf's Cascade agent chains multiple Front tool calls autonomously. query data, analyze results, and generate code in a single agentic session. Paste Vinkius Edge URL, reload, and all 12 tools are immediately available. Real-time tool feedback appears inline, so you see API responses directly in your editor.
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Windsurf's Cascade agent autonomously chains multiple tool calls in sequence, solving complex multi-step tasks without manual intervention
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Purpose-built for agentic workflows. Cascade understands context across your entire codebase and integrates MCP tools natively
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JSON-based configuration means zero code changes: paste a URL, reload, and all 12 tools are immediately available
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Real-time tool feedback is displayed inline, so you see API responses directly in your editor without switching contexts
Front in Windsurf
Front and 3,400+ other MCP servers. One platform. One governance layer.
Teams that connect Front to Windsurf through Vinkius don't need to source, host, or maintain individual MCP servers. Every tool call runs inside a hardened runtime with credential isolation, DLP, and a signed audit chain.
Raw MCP | Vinkius | |
|---|---|---|
| Server catalog | Find and host yourself | 3,400+ managed |
| Infrastructure | Self-hosted | Sandboxed V8 isolates |
| Credential handling | Plaintext in config | Vault + runtime injection |
| Data loss prevention | None | Configurable DLP policies |
| Kill switch | None | Global instant shutdown |
| Financial circuit breakers | None | Per-server limits + alerts |
| Audit trail | None | Ed25519 signed logs |
| SIEM log streaming | None | Splunk, Datadog, Webhook |
| Honeytokens | None | Canary alerts on leak |
| Custom domains | Not applicable | DNS challenge verified |
| GDPR compliance | Manual effort | Automated purge + export |
Why teams choose Vinkius for Front in Windsurf
The Front MCP Server runs on Vinkius-managed infrastructure inside AWS — a purpose-built runtime with per-request V8 isolates, Ed25519 signed audit chains, and sub-40ms cold starts. All 12 tools execute in hardened sandboxes optimized for native MCP execution.
Your AI agents in Windsurf only access the data you authorize, with DLP that blocks sensitive information from ever reaching the model, kill switch for instant shutdown, and up to 60% token savings. Enterprise-grade infrastructure, zero maintenance.
* Every MCP server runs on Vinkius-managed infrastructure inside AWS - a purpose-built runtime with per-request V8 isolates, Ed25519 signed audit chains, and sub-40ms cold starts optimized for native MCP execution. See our infrastructure
How Vinkius secures
Front for Windsurf
Every tool call from Windsurf to the Front MCP Server is protected by DLP redaction, cryptographic audit chains, V8 sandbox isolation, kill switch, and financial circuit breakers.
Frequently asked questions
How do I create an API Token in Front?
Log in to Front, go to Settings > Developers > API Tokens, and click Create Token. Ensure you select the appropriate scopes for your needs.
Can I search for conversations by status?
Yes! The list_conversations tool allows you to filter results by statuses like 'open', 'archived', 'deleted', or 'spam'.
How do I send a reply via AI?
Use the reply_to_conversation tool by providing the conversationId and your message body. You can also specify an author_id to send as a specific teammate.
How does Windsurf discover MCP tools?
Windsurf reads the mcp_config.json file on startup and connects to each configured server via Streamable HTTP. Tools are listed in the MCP panel and available to Cascade automatically.
Can Cascade chain multiple MCP tool calls?
Yes. Cascade is an agentic system. it can plan and execute multi-step workflows, calling several tools in sequence to accomplish complex tasks without manual prompting between steps.
Does Windsurf support multiple MCP servers?
Yes. Add as many servers as needed in mcp_config.json. Each server's tools appear in the MCP panel and Cascade can use tools from different servers in a single flow.
Server not connecting
Check Settings → MCP for the server status. Try toggling it off and on.