How do I connect my Channels account?

You need to provide your API Key and Account ID from the Developer tab in your Channels dashboard. Once you have those, you can connect this MCP to your AI client via Vinkius.

Which AI clients can I use with this MCP?

You can use any MCP-compatible client, including Claude, Cursor, Windsurf, and VS Code.

Can I listen to call recordings through my AI agent?

Yes. You can ask your agent to retrieve the URL for a specific call recording, and it will provide a link for you to access the audio.

Does this MCP support real-time call notifications?

Yes. You can use the capability to create and manage webhooks that handle real-time call events.

Can I manage my customer list directly?

Yes. The MCP includes capabilities to create, update, list, and delete contacts in your Channels directory.

How do I find my Channels API Key and Account ID?

Log in to your account, click on your profile menu, go to the Developer tab, and you will see your API Key and Account ID.

Can I listen to call recordings via AI?

Yes! The get_call_recording capability generates a temporary secure download link for any recorded call in your history.

How do I create a new contact programmatically?

Use the create_contact capability and provide the customer's name and phone number (in E.164 format).

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Connect Channels to ChatGPT, Claude and Gemini

Set it up once and it works in ChatGPT, Claude, Cursor, and any other client you love. It all runs safely in the background, so you can relax and focus on what really matters. Run your entire cloud phone system through your AI agent.

Ask AI about this Connector

Developed, maintained, and hosted by Vinkius.

MCP VERIFIED · PRODUCTION READY · VINKIUS GUARANTEED

Waiting for input…

Works with modern AI clients that support MCP, including ChatGPT, Claude, Cursor, and more.

Your AI does the work. We keep it safe and sound.

No other AI tool gives you this. Your workflow runs in the client you already love, your account stays protected, and you decide what the agent can and cannot do. It is the whole reason to make the switch.

Each Connector lives inside our infrastructure, the same place where your workflow runs. The three things below are already part of it, working quietly in the background so you never have to think about them. Nothing to add, nothing to set up, nothing to worry about.

V8 Isolate01

Each Connector runs inside its own sealed environment.

Each Connector runs inside its own sealed V8 runtime — no access to your files, your system, or other servers. A Connector never sees past its own request.

Kill Switch02

One switch stops every agent. Instantly.

One action deactivates every Connector, revokes every token, and ends every session at once. AI Governance keeps the record.

FinOps per User03

Spending limits that pause instead of surprise.

Every user keeps their own connections and credentials, isolated from everyone else. Anything that would cross your spending limit is held for your approval, not billed.

Three controls, built into the layer your AI connects through.

Curated set · 12 capabilities

We ship only the actions that matter.

Capability set01 / 03

01-04

4 capabilities in this set.

Part of 12 available through Channels.

01
Get account info
This capability pulls your specific Channels account details.
02
Create contact
This capability adds a new customer record to your contact directory.
03
Get contact
This capability fetches detailed profile metadata for a specific contact.
04
Get call stats
Use this to retrieve aggregate call statistics and performance metrics.

Capability set02 / 03

05-08

4 capabilities in this set.

Part of 12 available through Channels.

05
List calls
This capability provides a list of your recent call history.
06
List contacts
This capability generates a list of all your customer contacts.
07
List webhooks
This capability shows all currently configured webhooks.
08
Update contact
Use this to modify information for an existing contact.

Capability set03 / 03

09-12

4 capabilities in this set.

Part of 12 available through Channels.

09
Create webhook
Use this to set up a new webhook for real-time call events.
10
List users
This capability returns a directory of users within your organization.
11
Delete contact
Use this to remove a contact from your system.
12
Get call recording
This capability retrieves the URL for a specific call recording.

Real work

What teams actually run

Instant Customer Lookup

A support agent asks for a customer's profile during a live interaction to get immediate context.

Call Quality Audits

An operations manager requests a specific call recording to review a recent customer interaction.

Team Throughput Reporting

A manager asks for call statistics to see how many calls the team handled during a specific shift.

Automated Contact Syncing

A developer uses the agent to keep the customer directory updated as new leads come in.

Automate a task

Put Channels to work on one thing.

Step-by-step automations your AI runs through this Connector: the workflow, the prompts to start with, and the exact capabilities behind each move.

One connector, every AI

Channels works with the most popular AI clients.

These are the most popular clients, each with a step-by-step guide: one link, set up once, with governance and visibility built in. And because everything runs on the MCP standard, the same connection also works in any other compatible client — nothing to rebuild.

Building your own app? The connector is yours to use.

You don't need a client to put Channels to work: the same hosted connection plugs into your own applications and agent code, with the same governance on every request. Build with it, chat with it — one connection for both.

Observed, not estimated

932ms average. Fast in production.

Channels is checked daily against the live service.

Daily averagePeak 1125ms

Oct 3Today

Fastest day: 733ms
Slowest day: 1125ms
14-day trend: Slowing+18%

Connect your client

One URL. Every client.

Activate the Connector, copy your link, and paste it into the client you already use. 12 capabilities arrive ready to run.

Preview access · not provider authentication

The vk_preview_* token belongs to Vinkius preview infrastructure. It lets Claude discover and display the capabilities of Channels, so you can see the experience inside your AI.

It does not authenticate your account with Channels. Actions requiring credentials or live account data may not run until you activate the Connector and authorize the service.

Channels Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_z07FRO7FIaUfr50ZA5sKO4M5YzDEX4E8IOaxZ0HR/mcp

Claude Desktop

Follow the steps below to connect in seconds.

1In Claude Desktop, open Settings → Connectors.
2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
3Click Add and start a new chat — Channels capabilities are ready to use.

Configuration · claude_desktop_config.jsonCopy

{
  "mcpServers": {
    "channels-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_z07FRO7FIaUfr50ZA5sKO4M5YzDEX4E8IOaxZ0HR/mcp"
    }
  }
}

Claude
ChatGPT
Cursor
VS Code
Windsurf
Claude Code
JetBrains
Cline

Step-by-step instructions for each client are in the guide. How to connect

Guided setup for Claude? Set up Channels in Claude and other AIs

See all the AI clients this connector works with ↑

Who it's for

Built for the work Channels owners hand off.

This MCP is built for teams that rely on cloud telephony to manage customer relationships and operational workflows.

01
Sales and Support Teams
They hand off the task of looking up customer profiles and call recordings to their agent.
02
Operations Managers
They use the agent to monitor call volumes and sync contact data without leaving their workspace.
03
Developers
They use the agent to query telephony data and integrate call notifications into custom workflows.

FAQ

Questions Channels owners ask.

01
How do I connect my Channels account?
You need to provide your API Key and Account ID from the Developer tab in your Channels dashboard. Once you have those, you can connect this MCP to your AI client via Vinkius.
02
Which AI clients can I use with this MCP?
You can use any MCP-compatible client, including Claude, Cursor, Windsurf, and VS Code.
03
Can I listen to call recordings through my AI agent?
Yes. You can ask your agent to retrieve the URL for a specific call recording, and it will provide a link for you to access the audio.
04
Does this MCP support real-time call notifications?
Yes. You can use the capability to create and manage webhooks that handle real-time call events.
05
Can I manage my customer list directly?
Yes. The MCP includes capabilities to create, update, list, and delete contacts in your Channels directory.
06
How do I find my Channels API Key and Account ID?
Log in to your account, click on your profile menu, go to the Developer tab, and you will see your API Key and Account ID.
07
Can I listen to call recordings via AI?
Yes! The get_call_recording capability generates a temporary secure download link for any recorded call in your history.
08
How do I create a new contact programmatically?
Use the create_contact capability and provide the customer's name and phone number (in E.164 format).

Explore

More in Communication Messaging

Connect Channels to Claude, Cursor, ChatGPT & more

Your AI does the work. We keep it safe and sound.

Each Connector runs inside its own sealed environment.

One switch stops every agent. Instantly.

Spending limits that pause instead of surprise.

We ship only the actions that matter.

01-04

Get account info

Create contact

Get contact

Get call stats

05-08

List calls

List contacts

List webhooks

Update contact

09-12

Create webhook

List users

Delete contact

Get call recording

What teams actually run

Instant Customer Lookup

Call Quality Audits

Team Throughput Reporting

Automated Contact Syncing

Building your own app? The connector is yours to use.

Channels Connector

Claude Desktop

Sales and Support Teams

Operations Managers

Developers

How do I connect my Channels account?

Which AI clients can I use with this MCP?

Can I listen to call recordings through my AI agent?

Does this MCP support real-time call notifications?

Can I manage my customer list directly?

How do I find my Channels API Key and Account ID?

Can I listen to call recordings via AI?

How do I create a new contact programmatically?

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