Use Gainsight CS with your AI.
Connect your account once and let the AI you already use work with it, without building another integration. Manage customer success, track health scores, and oversee the timeline via AI agents with Gainsight CS.
Developed, maintained, and hosted by Vinkius.
MCP VERIFIED · PRODUCTION READY · VINKIUS GUARANTEED
Waiting for input…
Works with modern AI clients that support MCP, including ChatGPT, Claude, Cursor, and more.
Complete set · 12 capabilities
The complete Gainsight CS capability set.
These are the exact actions your AI can choose when you ask it to work with Gainsight CS.
01-04
4 capabilities in this set.
Part of 12 available through Gainsight CS.
- 01
Get company health
Get company metadata
- 02
Get cta metadata
Get CTA details
- 03
List cockpit tasks
List cockpit tasks
- 04
List CRM people
List Gainsight people
05-08
4 capabilities in this set.
Part of 12 available through Gainsight CS.
- 05
List customer companies
List Gainsight companies
- 06
Verify API connection
Verify connection
- 07
Get my identity
Get current user profile
- 08
Get person details
Get person metadata
09-12
4 capabilities in this set.
Part of 12 available through Gainsight CS.
- 09
Get task metadata
Get task details
- 10
List calls to action
List cockpit CTAs
- 11
Log timeline activity
Log new activity
- 12
List timeline events
List timeline activities
Observed, not estimated
824ms average. Fast in production.
Gainsight CS is checked daily against the live service.
- Fastest day
- 710ms
- Slowest day
- 1225ms
- 14-day trend
- Slowing+14%
Connect your client
One URL. Every client.
Activate the Connector, copy your link, and paste it into the client you already use. 12 capabilities arrive ready to run.
Preview access · not provider authentication
The vk_preview_* token belongs to Vinkius preview infrastructure. It lets Claude discover and display the capabilities of Gainsight CS, so you can see the experience inside your AI.
It does not authenticate your account with Gainsight CS. Actions requiring credentials or live account data may not run until you activate the Connector and authorize the service.
Gainsight CS Connector
You're all set. Choose your MCP client and follow the setup instructions.
https://edge.vinkius.com/vk_preview_Ehs1leTYJyLCSx9AA8I4spgNQYuehYX6fBmwaEwX/mcpClaude Desktop
Follow the steps below to connect in seconds.
- 1In Claude Desktop, open Settings → Connectors.
- 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
- 3Click Add and start a new chat — Gainsight CS capabilities are ready to use.
{
"mcpServers": {
"gainsight-cs-mcp": {
"url": "https://edge.vinkius.com/vk_preview_Ehs1leTYJyLCSx9AA8I4spgNQYuehYX6fBmwaEwX/mcp"
}
}
}
Claude
ChatGPT
Cursor
VS Code
Windsurf
Claude Code
JetBrains
Cline
Step-by-step instructions for each client are in the guide. How to connect
FAQ
Questions Gainsight CS owners ask.
- 01
How do I get an Access Key for Gainsight?
Log in to your Gainsight NXT instance, navigate to Administration > Connectors 2.0 > Gainsight API, and generate a new Access Key.
- 02
What is the 'Domain' required for setup?
Your domain is the base URL of your cloud instance (e.g., 'acme.gainsightcloud.com'). Do not include 'https://' or any path prefixes.
- 03
Can I log activity directly to the customer timeline?
Yes! Use the 'log_timeline_activity' capability. Provide the subject, note, and the associated Company ID to instantly add an entry to their timeline.
- 04
Are health scores accessible via the agent?
Yes, when you use 'get_company_health', the agent retrieves the current health score metadata along with the assigned CSM and other attributes.
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