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Connect Freshsuccess to ChatGPT, Claude and Gemini

Set it up once and it works in ChatGPT, Claude, Cursor, and any other client you love. It all runs safely in the background, so you can relax and focus on what really matters. Manage account health and retention directly through your AI agent.

Ask AI about this Connector

Developed, maintained, and hosted by Vinkius.

MCP VERIFIED · PRODUCTION READY · VINKIUS GUARANTEED

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Works with modern AI clients that support MCP, including ChatGPT, Claude, Cursor, and more.

ChatGPTClaudeCursorPerplexityGeminiMicrosoft CopilotRaycastMeta AI

Your AI does the work. We keep it safe and sound.

No other AI tool gives you this. Your workflow runs in the client you already love, your account stays protected, and you decide what the agent can and cannot do. It is the whole reason to make the switch.

Each Connector lives inside our infrastructure, the same place where your workflow runs. The three things below are already part of it, working quietly in the background so you never have to think about them. Nothing to add, nothing to set up, nothing to worry about.

A futuristic MCP client docking bay
V8 Isolate01

Each Connector runs inside its own sealed environment.

Each Connector runs inside its own sealed V8 runtime — no access to your files, your system, or other servers. A Connector never sees past its own request.

Kill Switch02

One switch stops every agent. Instantly.

One action deactivates every Connector, revokes every token, and ends every session at once. AI Governance keeps the record.

FinOps per User03

Spending limits that pause instead of surprise.

Every user keeps their own connections and credentials, isolated from everyone else. Anything that would cross your spending limit is held for your approval, not billed.

Three controls, built into the layer your AI connects through.

Curated set · 11 capabilities

We ship only the actions that matter.

Capability set01 / 03

01-04

4 capabilities in this set.

Part of 11 available through Freshsuccess.

  1. 01

    Get account health

    Retrieves metadata and health scores for a specific customer account.

  2. 02

    Upsert cs user

    Creates or updates user records within your Freshsuccess instance.

  3. 03

    Post metric value

    Records a new value for a custom metric against a user or account.

  4. 04

    Upsert cs account

    Creates or modifies account details in Freshsuccess.

Capability set02 / 03

05-08

4 capabilities in this set.

Part of 11 available through Freshsuccess.

  1. 05

    List custom metrics

    Retrieves the list of all defined custom metrics.

  2. 06

    List cs tasks

    Provides a list of pending CSM tasks and to-dos.

  3. 07

    Check API status

    Verifies that the connection to the Freshsuccess API is active.

  4. 08

    Get user health

    Fetches health metadata for an individual user.

Capability set03 / 03

09-11

3 capabilities in this set.

Part of 11 available through Freshsuccess.

  1. 09

    List cs accounts

    Returns a list of all customer accounts in your system.

  2. 10

    List cs alerts

    Shows all active customer success alerts, such as usage drops or health warnings.

  3. 11

    List cs users

    Lists all users associated with a specific account.

Real work

What teams actually run

01

Churn Prevention

Your agent flags a drop in usage, allowing you to intervene before a renewal is missed.

02

Expansion Identification

Monitor high engagement metrics to find candidates for upsell opportunities.

03

Daily Standups

Ask your agent for a list of pending tasks to prep for team meetings.

04

Data Entry Automation

Tell your agent to update a user's metadata after a successful onboarding session.

Automate a task

Put Freshsuccess to work on one thing.

Step-by-step automations your AI runs through this Connector: the workflow, the prompts to start with, and the exact capabilities behind each move.

One connector, every AI

Freshsuccess works with the most popular AI clients.

These are the most popular clients, each with a step-by-step guide: one link, set up once, with governance and visibility built in. And because everything runs on the MCP standard, the same connection also works in any other compatible client — nothing to rebuild.

ClaudeClaudeChatGPTChatGPTGeminiGeminiPerplexityPerplexityGrokGrokMicrosoft CopilotMicrosoft CopilotCursorCursorVS CodeVS CodeWindsurfWindsurfJetBrainsJetBrainsClineClineLangChainLangChainVercel AI SDKVercel AI SDKLovableLovableZ.aiZ.aiRaycastRaycastQwen CodeQwen CodeKimi CodeKimi CodeLe ChatLe Chat

Building your own app? The connector is yours to use.

You don't need a client to put Freshsuccess to work: the same hosted connection plugs into your own applications and agent code, with the same governance on every request. Build with it, chat with it — one connection for both.

Observed, not estimated

859ms average. Fast in production.

Freshsuccess is checked daily against the live service.

Daily averagePeak 1033ms
Oct 3Today
Fastest day
672ms
Slowest day
1033ms
14-day trend
Slowing+8%

Connect your client

One URL. Every client.

Activate the Connector, copy your link, and paste it into the client you already use. 11 capabilities arrive ready to run.

Preview access · not provider authentication

The vk_preview_* token belongs to Vinkius preview infrastructure. It lets Claude discover and display the capabilities of Freshsuccess, so you can see the experience inside your AI.

It does not authenticate your account with Freshsuccess. Actions requiring credentials or live account data may not run until you activate the Connector and authorize the service.

Freshsuccess Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_vMHDbV94jnwMMaim3c0AZ8kyccCFtUZUOBrkR7qx/mcp

Claude Desktop

Follow the steps below to connect in seconds.

  1. 1In Claude Desktop, open Settings → Connectors.
  2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
  3. 3Click Add and start a new chat — Freshsuccess capabilities are ready to use.
Configuration · claude_desktop_config.jsonCopy
{
  "mcpServers": {
    "freshsuccess-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_vMHDbV94jnwMMaim3c0AZ8kyccCFtUZUOBrkR7qx/mcp"
    }
  }
}
  • Claude
  • ChatGPT
  • Cursor
  • VS Code
  • Windsurf
  • Claude Code
  • JetBrains
  • Cline

Step-by-step instructions for each client are in the guide. How to connect

Guided setup for Claude? Set up Freshsuccess in Claude and other AIs

See all the AI clients this connector works with ↑

Who it's for

Built for the work Freshsuccess owners hand off.

This MCP is built for teams managing high-volume customer relationships who need real-time data without dashboard fatigue.

  • 01

    Customer Success Managers

    They use the agent to check health scores and alerts without logging into the dashboard.

  • 02

    CS Operations

    They automate custom metric logging and verify user mappings via chat.

  • 03

    Account Executives

    They get quick snapshots of customer adoption before renewal meetings.

FAQ

Questions Freshsuccess owners ask.

  • 01

    How do I connect my Freshsuccess data to Claude?

    You subscribe to the MCP on Vinkius, enter your Freshsuccess Region Domain and API Key, and then connect your Claude client to the Vinkius host.

  • 02

    Can I update user information using my AI agent?

    Yes, you can use the upsert capabilities to create or update user and account records through natural language commands.

  • 03

    What clients are compatible with this MCP?

    This MCP works with any compatible client, including Claude, Cursor, Windsurf, and VS Code.

  • 04

    Does this MCP host my data?

    No, Vinkius hosts the MCP and manages the connection, but the data remains within your Freshsuccess instance.

  • 05

    Can I log custom usage metrics?

    Yes, you can use the post_metric_value capability to record specific product usage values directly to accounts or users.

  • 06

    How do I get an API Key for Freshsuccess?

    Log in to your Freshsuccess account, navigate to Settings > Third-party integrations > API, and generate or copy your active token.

  • 07

    What is my 'Region Domain'?

    Your domain depends on where your account is hosted (e.g. 'api-us.freshsuccess.com' for US Data Center, 'api-eu.freshsuccess.com' for Europe).

  • 08

    Can I update an account's metadata using the agent?

    Yes! Use the 'upsert_cs_account' capability. Provide the unique Account ID and the new name to instantly update the record in Freshsuccess.

  • 09

    Is it possible to log custom product metrics?

    Absolutely. You can use the 'post_metric_value' capability to send raw numeric data for specific accounts or users to influence their health scores.

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