Use Freshsuccess with your AI.
Connect your account once and let the AI you already use work with it, without building another integration. Manage customer success, track health scores, and oversee account usage via AI agents with Freshsuccess.
Developed, maintained, and hosted by Vinkius.
MCP VERIFIED · PRODUCTION READY · VINKIUS GUARANTEED
Waiting for input…
Works with modern AI clients that support MCP, including ChatGPT, Claude, Cursor, and more.
Complete set · 11 capabilities
The complete Freshsuccess capability set.
These are the exact actions your AI can choose when you ask it to work with Freshsuccess.
01-04
4 capabilities in this set.
Part of 11 available through Freshsuccess.
- 01
Get account health
Get account metadata
- 02
Upsert cs user
Create/Update user
- 03
Get user health
Get user metadata
- 04
List cs accounts
List customer accounts
05-08
4 capabilities in this set.
Part of 11 available through Freshsuccess.
- 05
List cs alerts
G. drop in usage). List active alerts
- 06
List cs tasks
List pending tasks
- 07
List cs users
List account users
- 08
List custom metrics
List defined metrics
09-11
3 capabilities in this set.
Part of 11 available through Freshsuccess.
- 09
Post metric value
Record custom metric
- 10
Upsert cs account
Create/Update account
- 11
Check API status
Verify API connection
Observed, not estimated
858ms average. Fast in production.
Freshsuccess is checked daily against the live service.
- Fastest day
- 736ms
- Slowest day
- 1042ms
- 14-day trend
- Improving-5%
Connect your client
One URL. Every client.
Activate the Connector, copy your link, and paste it into the client you already use. 11 capabilities arrive ready to run.
Preview access · not provider authentication
The vk_preview_* token belongs to Vinkius preview infrastructure. It lets Claude discover and display the capabilities of Freshsuccess, so you can see the experience inside your AI.
It does not authenticate your account with Freshsuccess. Actions requiring credentials or live account data may not run until you activate the Connector and authorize the service.
Freshsuccess Connector
You're all set. Choose your MCP client and follow the setup instructions.
https://edge.vinkius.com/vk_preview_vMHDbV94jnwMMaim3c0AZ8kyccCFtUZUOBrkR7qx/mcpClaude Desktop
Follow the steps below to connect in seconds.
- 1In Claude Desktop, open Settings → Connectors.
- 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
- 3Click Add and start a new chat — Freshsuccess capabilities are ready to use.
{
"mcpServers": {
"freshsuccess-mcp": {
"url": "https://edge.vinkius.com/vk_preview_vMHDbV94jnwMMaim3c0AZ8kyccCFtUZUOBrkR7qx/mcp"
}
}
}
Claude
ChatGPT
Cursor
VS Code
Windsurf
Claude Code
JetBrains
Cline
Step-by-step instructions for each client are in the guide. How to connect
FAQ
Questions Freshsuccess owners ask.
- 01
How do I get an API Key for Freshsuccess?
Log in to your Freshsuccess account, navigate to Settings > Third-party integrations > API, and generate or copy your active token.
- 02
What is my 'Region Domain'?
Your domain depends on where your account is hosted (e.g. 'api-us.freshsuccess.com' for US Data Center, 'api-eu.freshsuccess.com' for Europe).
- 03
Can I update an account's metadata using the agent?
Yes! Use the 'upsert_cs_account' capability. Provide the unique Account ID and the new name to instantly update the record in Freshsuccess.
- 04
Is it possible to log custom product metrics?
Absolutely. You can use the 'post_metric_value' capability to send raw numeric data for specific accounts or users to influence their health scores.
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