• ADD
  • UPDATE
  • REMOVE
  • REVIEW

How to manage contact directory with your AI

Connect Dialpad to your AI client to handle your contact list through chat. You can update details or clean up your directory without opening a new tab.

Ask AI about this page

Short answer

How can I manage my contact directory with my AI?

You can add new business contacts, update existing information, or delete entries using simple text commands. Your AI handles the heavy lifting in Dialpad so you can keep your directory current. Here is how it works.

Directory outcomes

What you get from your AI

Your AI acts as a direct interface for your Dialpad directory.

ADD

New contact entry

Tell your AI to add a new person. It creates the record in Dialpad with the details you provide.

UPDATE

Edit contact info

Change phone numbers or names instantly. The AI finds the right person and applies your changes.

REMOVE

Clean up entries

Delete old or incorrect contacts. Your AI removes the specific entry from your directory on command.

REVIEW

Human oversight

You decide which changes are correct. The AI performs the technical updates, but you maintain control over the data.

The workflow

What your AI does when the command arrives.

The AI translates your plain English requests into specific actions within Dialpad.

  1. Find the contact

    The AI looks through your existing team and business list to find the person you're talking about.

    list_team_contacts

  2. Modify details

    Once the contact is found, the AI applies the new information or creates a new record if it doesn't exist.

    upsert_business_contact

  3. Delete entries

    If you need to get rid of a contact, the AI targets that specific record for removal.

    wipe_directory_entry

  4. Confirm changes

    The AI completes the request in Dialpad and lets you know the task is done.

    upsert_business_contact

Try it

Copy these to start.

Use these prompts to begin managing your Dialpad directory.

Starting points

These are basic examples. Swap out the names and numbers for your actual contact data.

Dialpad Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_oustxV4i5RpWH7QH4cyu6zKuDAmF21GvI6cGUHNe/mcp

Claude Desktop

Follow the steps below to connect in seconds.

  1. 1In Claude Desktop, open Settings → Connectors.
  2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
  3. 3Click Add and start a new chat — Dialpad capabilities are ready to use.
Configuration · claude_desktop_config.jsonCopy
{
  "mcpServers": {
    "dialpad-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_oustxV4i5RpWH7QH4cyu6zKuDAmF21GvI6cGUHNe/mcp"
    }
  }
}
Copy into chat04

  • Add a new business contact for Sarah Jenkins with the phone number 555-0123.

  • Update the contact info for Acme Corp to include the new office number 555-9876.

  • Remove the contact entry for old vendor Mike Thompson from my directory.

  • List all my team contacts so I can see who is currently in the system.

  • Claude
  • ChatGPT
  • Cursor
  • VS Code
  • Windsurf
  • Claude Code
  • JetBrains
  • Cline

Start here

Connect Dialpad once, then ask.

Click the link to connect your account. Your credentials stay encrypted and secure, and you can immediately start using these commands in your preferred AI client.

Connect Dialpad to your AI

FAQ

How the contact management works

  • 01

    Can the AI delete my entire contact list?

    No. The AI can only remove specific entries that you explicitly tell it to wipe.

  • 02

    Does the AI change my Dialpad settings?

    No. It only interacts with the contact directory through the provided tools.

  • 03

    Can I add contacts that aren't in my team list?

    Yes, you can use the AI to add new business contacts to your directory at any time.

  • 04

    Will the AI automatically update contacts if it sees a change in an email?

    No. The AI only makes changes when you give it a direct command to do so.

  • 05

    Can the AI see my call history?

    No. This Connector is limited to managing the contact directory.

  • More questions about Dialpad? See everything the Dialpad Connector can do

Connect Dialpad to Claude, Cursor, ChatGPT & more