• SEARCH
  • READ
  • ANSWER
  • HUMAN

How to retrieve article content with your AI

Connect Elevio to your agent to give it direct access to your documentation. Once connected, your AI can read specific articles to answer questions.

Ask AI about this page

Short answer

How can I get my AI to read my Elevio articles?

Your agent uses the Elevio MCP to search your knowledge base and pull the exact text or settings from specific articles. This lets it provide answers based on your actual documentation.

Where your data goes

What your AI can do with Elevio

The connection turns your documentation into a live resource for your agent.

SEARCH

Find specific articles

The AI scans your Elevio knowledge base to locate the right documentation for a user's question.

READ

Pull article details

Your agent grabs the HTML content and specific settings from a single article to get the full context.

ANSWER

Respond to users

The agent uses the retrieved data to give direct, factual answers instead of guessing.

HUMAN

Flag complex issues

If the agent can't find a match in your articles, it stops and lets you handle the request.

The workflow

What your AI does when a question arrives.

The agent follows a logic path to find and read your content.

  1. Locate documentation

    The agent looks through your Elevio library to find articles that match the user's query.

    search_knowledge_articles

  2. Extract content

    Once it finds a relevant article, the agent pulls the specific HTML and settings.

    get_article_details

  3. Analyze data

    The agent processes the raw article data to understand the specific instructions or settings.

    get_article_details

  4. Deliver answer

    The agent presents the information to the user based on the retrieved text.

    search_knowledge_articles

Try it

Copy these to start.

Use these prompts to test the connection.

Starting points

Replace the bracketed text with your specific article names or topics.

Elevio Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_aMnOOZDnGz3fbzjalLaBq0ugyj88BV11Ra1HpFe0/mcp

Claude Desktop

Follow the steps below to connect in seconds.

  1. 1In Claude Desktop, open Settings → Connectors.
  2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
  3. 3Click Add and start a new chat — Elevio capabilities are ready to use.
Configuration · claude_desktop_config.jsonCopy
{
  "mcpServers": {
    "elevio-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_aMnOOZDnGz3fbzjalLaBq0ugyj88BV11Ra1HpFe0/mcp"
    }
  }
}
Copy into chat04

  • Search my Elevio articles for anything related to password resets.

  • Get the details for the article titled 'API Authentication Guide'.

  • Find the settings for the 'User Onboarding' article in Elevio.

  • Look through my knowledge base and tell me how to configure webhooks.

  • Claude
  • ChatGPT
  • Cursor
  • VS Code
  • Windsurf
  • Claude Code
  • JetBrains
  • Cline

Start here

Connect Elevio once, then ask.

Click the link below to set up the connection. Your login credentials stay encrypted and secure on our side.

Connect Elevio to your AI

FAQ

How this task behaves

  • 01

    Can the AI edit my Elevio articles?

    No. The AI can only read article content and settings; it cannot change or delete your documentation.

  • 02

    How does the AI find the right article?

    It uses the search tool to scan your Elevio knowledge base for relevant keywords and topics.

  • 03

    Can the AI create new articles in Elevio?

    No. The available tools are limited to searching and retrieving existing article details.

  • 04

    Will the AI use my private login info?

    No. Vinkius manages the connection securely so your agent can access the data without exposing your credentials.

  • 05

    What happens if the AI can't find an article?

    The agent will tell you it couldn't find any matching information in your Elevio documentation.

  • More questions about Elevio? See everything the Elevio Connector can do

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