• SUCCESS
  • PENDING
  • MISSING
  • HUMAN

How to track payment status with your AI

Connect Monnify to your AI client once. From then on, your agent handles the heavy lifting of looking up transaction data for you.

Ask AI about this page

Short answer

How can I check if a customer's payment was successful?

Your AI pulls real-time data from Monnify to verify specific transfers or scan recent activity. You'll get the exact status and transaction details needed to resolve the query. This breakdown shows how it works.

Where data lands.

Payment outcomes.

The AI sorts through your Monnify data to give you clear answers.

SUCCESS

Confirmed transfers

The AI finds successful payments in your history. You get the confirmation needed to satisfy the customer.

PENDING

In-flight payments

The AI identifies transactions that haven't cleared yet. You'll know which payments are still processing.

MISSING

Unmatched queries

When a customer claims they paid but no record exists, the AI flags the discrepancy. You'll know if the money never hit your account.

HUMAN

Manual review

If the AI can't find a matching transaction, it hands the issue back to you. You'll need to check your bank directly.

The workflow

What your AI does when a payment query arrives.

Your agent acts as the interface between your chat and the Monnify API.

  1. Scan recent activity

    The AI looks through your recent history to find matching amounts or names.

    list_transactions

  2. Retrieve specific records

    Once a potential match is found, the AI pulls the full details for that specific ID.

    get_transaction

  3. Verify status

    The AI checks if the transfer is successful, failed, or still pending.

    get_transaction

  4. Summarize results

    The AI presents the transaction date, amount, and status in a clear format.

    get_transactionlist_transactions

Try it

Copy these to start.

Use these prompts to get answers from your agent.

Starting points

Replace the bracketed text with your actual transaction IDs or customer names.

Monnify Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_66yc3S8rS2L2lW9bITk4wzcPHAyHxPTJkVawC2vZ/mcp

Claude Desktop

Follow the steps below to connect in seconds.

  1. 1In Claude Desktop, open Settings → Connectors.
  2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
  3. 3Click Add and start a new chat — Monnify capabilities are ready to use.
Configuration · claude_desktop_config.jsonCopy
{
  "mcpServers": {
    "monnify-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_66yc3S8rS2L2lW9bITk4wzcPHAyHxPTJkVawC2vZ/mcp"
    }
  }
}
Copy into chat04

  • Check the status of transaction ID [ID_NUMBER] in Monnify.

  • List the most recent transactions in my Monnify account.

  • Did we receive a payment of [AMOUNT] from [CUSTOMER_NAME] today?

  • Find the details for the last five transfers in Monnify.

  • Claude
  • ChatGPT
  • Cursor
  • VS Code
  • Windsurf
  • Claude Code
  • JetBrains
  • Cline

Start here

Connect Monnify once, then ask.

Follow the link to authorize the connection. Your login stays encrypted on our side, and you can start working immediately.

Connect Monnify to your AI

FAQ

How the task behaves

  • 01

    Can the AI refund a customer?

    No. The tools only allow the AI to read transaction data. You must handle all refunds through your Monnify dashboard.

  • 02

    Can the AI change transaction details?

    No. The AI can only fetch existing data. It cannot edit, delete, or modify any records in Monnify.

  • 03

    How does the AI find a specific payment?

    It uses the transaction ID you provide to pull the exact record from your account.

  • 04

    What if the AI can't find the transaction?

    If the tools return no results, the AI will tell you that the transaction doesn't exist in your history.

  • 05

    Does the AI have access to my bank account?

    No. The AI only sees the transaction data provided by the Monnify tools.

  • More questions about Monnify? The Connector page answers them. See everything the Monnify Connector can do

Connect Monnify to Claude, Cursor, ChatGPT & more