• AUTOMATED
  • AUTOMATED
  • MANUAL
  • MANUAL

How to process order invoices and shipping with your AI

Connect your VTEX store to your AI agent to automate order documentation and tracking updates.

Ask AI about this page

Short answer

How can I use my AI to handle VTEX orders?

You give your AI the tracking numbers and tax info, and it updates your VTEX store for you. It also pulls real-time shipping data whenever you need to check an order status. You'll see how this works in the breakdown below.

Order outcomes

Where your data lands.

The AI handles the data entry and retrieval, leaving you to manage the physical logistics.

AUTOMATED

Updated tax records

The AI registers tax invoices in VTEX as soon as you provide the details. Your store records stay accurate and up to date.

AUTOMATED

Live tracking updates

Your agent pulls current shipping status and carrier info. You get immediate answers about where a package is.

MANUAL

Human oversight

You decide when an invoice is ready to be sent to the AI. The agent won't guess or invent tax documents.

MANUAL

Logistics decisions

The AI handles the data, but you still manage the actual shipping carriers and warehouse operations.

The workflow

What your AI does when an order arrives.

The AI acts as the bridge between your chat interface and your VTEX store.

  1. Registering invoices

    When you have a tax document ready, the AI pushes that information into the VTEX system to finalize the order.

    register_invoice

  2. Fetching tracking info

    If you need to know where a shipment is, the AI reaches into VTEX to pull the latest carrier data.

    get_tracking_info

  3. Verifying shipment status

    The agent uses the tracking tools to confirm if a package has actually moved or if there is a delay.

    get_tracking_info

  4. Closing the loop

    Once the invoice is registered and tracking is confirmed, the order moves through the fulfillment stages in your store.

    register_invoiceget_tracking_info

Try it

Copy these to start.

Use these prompts to trigger actions in VTEX.

Starting points

These are basic ways to start. Replace the order IDs and tracking numbers with your actual VTEX data.

VTEX Connector

You're all set. Choose your MCP client and follow the setup instructions.

Connector linkhttps://edge.vinkius.com/vk_preview_j7X6HiwX1bBJXST5tZZMutxUuUBghIML8gfccIJU/mcp

Claude Desktop

Follow the steps below to connect in seconds.

  1. 1In Claude Desktop, open Settings → Connectors.
  2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
  3. 3Click Add and start a new chat — VTEX capabilities are ready to use.
Configuration · claude_desktop_config.jsonCopy
{
  "mcpServers": {
    "vtex-orders-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_j7X6HiwX1bBJXST5tZZMutxUuUBghIML8gfccIJU/mcp"
    }
  }
}
Copy into chat04

  • Register the tax invoice for order #12345.

  • Get the tracking information for order #67890.

  • Check the shipping status for the last three orders in my VTEX store.

  • I have a new tracking number for order #55443, please update it.

  • Claude
  • ChatGPT
  • Cursor
  • VS Code
  • Windsurf
  • Claude Code
  • JetBrains
  • Cline

Start here

Connect VTEX Orders once, then ask.

Just link your account once. Your credentials stay encrypted, and you can start managing orders through your AI immediately.

Connect VTEX Orders to your AI

FAQ

How the connector behaves

  • 01

    Can the AI create new orders in VTEX?

    No. This connector is designed for processing existing orders through invoicing and tracking.

  • 02

    Does the AI need my VTEX password?

    No. Vinkius manages the connection securely so you don't have to hand over raw credentials to your AI client.

  • 03

    Can the AI change the price of an item in an order?

    No. The available tools only allow for registering invoices and retrieving tracking information.

  • 04

    Will the AI automatically register every invoice it sees?

    No. The AI only registers an invoice when you explicitly tell it to do so via a prompt.

  • 05

    Can I use this with any AI client?

    Yes, as long as the client supports the Model Context Protocol (MCP).

  • More questions about VTEX Orders? The Connector page answers them. See everything the VTEX Orders Connector can do

Connect VTEX to Claude, Cursor, ChatGPT & more