
Connect Vtex Orders to ChatGPT, Claude and Gemini
Set it up once and it works in ChatGPT, Claude, Cursor, and any other client you love. It all runs safely in the background, so you can relax and focus on what really matters. Run your entire order lifecycle through a single chat interface.
Developed, maintained, and hosted by Vinkius.
MCP VERIFIED · PRODUCTION READY · VINKIUS GUARANTEED
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Works with modern AI clients that support MCP, including ChatGPT, Claude, Cursor, and more.
Your AI does the work. We keep it safe and sound.
No other AI tool gives you this. Your workflow runs in the client you already love, your account stays protected, and you decide what the agent can and cannot do. It is the whole reason to make the switch.
Each Connector lives inside our infrastructure, the same place where your workflow runs. The three things below are already part of it, working quietly in the background so you never have to think about them. Nothing to add, nothing to set up, nothing to worry about.

Each Connector runs inside its own sealed environment.
Each Connector runs inside its own sealed V8 runtime — no access to your files, your system, or other servers. A Connector never sees past its own request.
One switch stops every agent. Instantly.
One action deactivates every Connector, revokes every token, and ends every session at once. AI Governance keeps the record.
Spending limits that pause instead of surprise.
Every user keeps their own connections and credentials, isolated from everyone else. Anything that would cross your spending limit is held for your approval, not billed.
Three controls, built into the layer your AI connects through.
Curated set · 6 capabilities
We ship only the actions that matter.
01-03
3 capabilities in this set.
Part of 6 available through VTEX.
- 01
Register invoice
This capability registers a tax invoice and tracking number for an order. It automatically updates the order status to invoiced once completed.
- 02
Search orders
Use this to find orders by their current status. It includes pagination to help you navigate through large sets of orders.
- 03
Update order status
This capability changes the status of an order within your fulfillment pipeline. You can move orders through different stages like handling or ready-for-handling.
04-06
3 capabilities in this set.
Part of 6 available through VTEX.
- 04
Cancel order
This capability cancels an order and allows you to provide a reason. It also triggers the automatic refund process for the customer.
- 05
Get order
This capability retrieves every detail for a specific order ID. You'll get information on items, client profiles, payments, and logistics.
- 06
Get tracking info
Use this to pull tracking data for a shipped package. It provides the carrier name, tracking number, and the direct tracking URL.
Real work
What teams actually run
Real-time Support
A support agent asks the AI for an order's status to answer a customer question immediately.
Fulfillment Updates
A warehouse worker tells the AI to move a batch of orders to 'handling' status.
Invoice Processing
An operations clerk provides a tracking number to the AI to finalize an order shipment.
Handling Returns
A team member uses the AI to cancel an order and trigger a refund after a customer request.
Automate a task
Put VTEX to work on one thing.
Step-by-step automations your AI runs through this Connector: the workflow, the prompts to start with, and the exact capabilities behind each move.
One connector, every AI
VTEX works with the most popular AI clients.
These are the most popular clients, each with a step-by-step guide: one link, set up once, with governance and visibility built in. And because everything runs on the MCP standard, the same connection also works in any other compatible client — nothing to rebuild.
Claude
ChatGPT
Gemini
Perplexity
Grok
Microsoft Copilot
Cursor
VS Code
Windsurf
JetBrains
Cline
LangChain
Vercel AI SDK
Lovable
Z.ai
Raycast
Qwen Code
Kimi Code
Le ChatBuilding your own app? The connector is yours to use.
You don't need a client to put VTEX to work: the same hosted connection plugs into your own applications and agent code, with the same governance on every request. Build with it, chat with it — one connection for both.
Observed, not estimated
916ms average. Fast in production.
VTEX is checked daily against the live service.
- Fastest day
- 772ms
- Slowest day
- 1173ms
- 14-day trend
- Slowing+11%
Connect your client
One URL. Every client.
Activate the Connector, copy your link, and paste it into the client you already use. 6 capabilities arrive ready to run.
Preview access · not provider authentication
The vk_preview_* token belongs to Vinkius preview infrastructure. It lets Claude discover and display the capabilities of VTEX, so you can see the experience inside your AI.
It does not authenticate your account with VTEX. Actions requiring credentials or live account data may not run until you activate the Connector and authorize the service.
VTEX Connector
You're all set. Choose your MCP client and follow the setup instructions.
https://edge.vinkius.com/vk_preview_j7X6HiwX1bBJXST5tZZMutxUuUBghIML8gfccIJU/mcpClaude Desktop
Follow the steps below to connect in seconds.
- 1In Claude Desktop, open Settings → Connectors.
- 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
- 3Click Add and start a new chat — VTEX capabilities are ready to use.
{
"mcpServers": {
"vtex-orders-mcp": {
"url": "https://edge.vinkius.com/vk_preview_j7X6HiwX1bBJXST5tZZMutxUuUBghIML8gfccIJU/mcp"
}
}
}
Claude
ChatGPT
Cursor
VS Code
Windsurf
Claude Code
JetBrains
Cline
Step-by-step instructions for each client are in the guide. How to connect
Guided setup for Claude? Set up VTEX in Claude and other AIs
Who it's for
Built for the work VTEX owners hand off.
This MCP is built for e-commerce teams who need to manage orders without staying glued to the VTEX Admin dashboard.
- 01
Fulfillment Teams
They use the agent to track order queues and update statuses.
- 02
Customer Support
They use the agent to look up order details and check tracking during chats.
- 03
Operations Managers
They use the agent to monitor order flow and audit fulfillment performance.
FAQ
Questions VTEX owners ask.
- 01
How do I connect this MCP to my VTEX account?
You need your VTEX Account Name, App Key, and App Token. You can find these credentials in your VTEX Admin under Account Settings and Application Keys.
- 02
Which AI clients can I use with this MCP?
You can use any MCP-compatible client, including Claude, Cursor, Windsurf, and VS Code.
- 03
Does canceling an order also handle the refund?
Yes. When you use the cancel order capability, it triggers the automatic refund process through the original payment method.
- 04
Can I search for orders by their status?
Yes. The search capability allows you to filter orders by statuses like 'ready-for-handling' or 'invoiced'.
- 05
Will registering an invoice change the order status?
Yes. Using the register invoice capability automatically moves the order to 'Invoiced' status.
- 06
How do I get my VTEX API credentials?
Log in to your VTEX Admin, go to Account Settings → Application Keys, and create a new App Key. You'll receive an App Key and App Token pair. You also need your Account Name (the subdomain you use to access the VTEX Admin, e.g., 'mystore'). Ensure the key has OMS read/write permissions. No code, no SDK. just connect and go.
- 07
Can my agent register an invoice and tracking number at the same time?
Yes! The 'register_invoice' capability accepts the invoice number and an optional tracking number in one call. Once submitted, the order automatically moves to 'Invoiced' status. eliminating the manual step of navigating to the VTEX Admin, opening the order detail, and filling each field separately.
- 08
How does the agent handle order cancellations with refunds?
Just tell your agent to cancel the order. It uses the 'cancel_order' capability with an optional reason (so your team has an audit trail). VTEX then handles the refund automatically based on the payment method. No tab-switching, no admin navigation. your support team resolves it in one conversation.
- 09
Can I monitor fulfillment status across hundreds of orders?
Absolutely. The 'search_orders' capability supports status filters and pagination, so your agent can scan the entire order queue. for example, listing all orders stuck in 'ready-for-handling' to identify fulfillment delays. Perfect for operations teams managing high-volume VTEX stores with multiple sellers.
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Connect VTEX to Claude, Cursor, ChatGPT & more
