GrooveをChatGPT、Claude、Geminiに接続

• 01 / 02チケット管理の方法
• 02 / 02顧客の履歴を調査する方法

最速日

683ms

最遅日

1197ms

14日間の傾向

安定-3%

Groove Connector

準備完了です。MCPクライアントを選択し、セットアップ手順に従ってください。

コネクタリンクhttps://edge.vinkius.com/vk_preview_7WWOI1L5rvq8BLrAix76Ad8mEzsRCEOBUzAzBLb6/mcpコピー

Claude Desktop

以下の手順で数秒で接続できます。

1. 1In Claude Desktop, open Settings → Connectors.
2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
3. 3Click Add and start a new chat — Groove capabilities are ready to use.

設定 · claude_desktop_config.jsonコピー

{
  "mcpServers": {
    "groove-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_7WWOI1L5rvq8BLrAix76Ad8mEzsRCEOBUzAzBLb6/mcp"
    }
  }
}

• Claude
• ChatGPT
• Cursor
• VS Code
• Windsurf
• Claude Code
• JetBrains
• Cline

各クライアントの手順ガイドはこちらです。 接続方法

Claude向けのガイド付きセットアップ？ GrooveをClaudeや他のAIに設定する

このConnectorが対応するすべてのAIクライアントを見る ↑

• 01

  サポートチームリーダー

  長いチケットのスレッドを素早く要約したり、エージェントの回答内容を自然言語で監査したりできます。

• 02

  カスタマーサクセスマネージャー

  優先度の高いチケットを監視し、チャットインターフェースから直接顧客情報を更新できます。

• 03

  中小企業のオーナー

  メインのダッシュボードを開くことなく、顧客からの問い合わせ管理や解決済みチケットのクローズを迅速に行えます。

• 01

  How do I connect my Groove account?

  You need to provide your Groove API Access Token, which you can find in your Groove Dashboard under Account Settings and then the API section.

• 02

  Which AI clients can I use with this MCP?

  You can use this MCP with any compatible client, including Claude, Cursor, and Windsurf.

• 03

  Can I send replies to customers through the AI?

  Yes, you can use the create_message capability to send both direct replies to customers and internal notes to your team.

• 04

  Can I change the status of a ticket?

  Yes, the update_ticket_state capability allows you to change ticket statuses to keep your inbox organized.

• 05

  Is my data secure?

  Vinkius hosts the MCP and manages your credentials securely so you can connect your client once and start working.

• 06

  Can my agent create an internal note instead of replying to the customer in Groove?

  Yes. When using the 'create_message' capability, you can specify that the message is an internal note. The agent will then post it privately within the ticket flawlessly, visible only to your team.

• 07

  How do I update the status of a ticket to 'closed' via chat?

  You can use the 'update_ticket_state' capability. Provide the Ticket Number and set the state parameter to 'closed'. Your agent will then organize your inbox by resolving the ticket programmatically flawlessy.

• 08

  Can I list all support agents to check who is assigned to a ticket through the agent?

  Absolutely. Use the 'list_agents' capability. Your agent will retrieve a full list of support staff, allowing you to audit assignments or identify the primary owner of any customer conversation natively.

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