Help ScoutをChatGPT、Claude、Geminiに接続

• 01 / 03メモの連携方法
• 02 / 03履歴の検索方法
• 03 / 03サポートの自動仕分け

最速日

763ms

最遅日

978ms

14日間の傾向

遅延傾向+15%

Help Scout Connector

準備完了です。MCPクライアントを選択し、セットアップ手順に従ってください。

コネクタリンクhttps://edge.vinkius.com/vk_preview_359IhRH0GHVoIqv40EQ8D8IUs0rCobfoHdNAfX5I/mcpコピー

Claude Desktop

以下の手順で数秒で接続できます。

1. 1In Claude Desktop, open Settings → Connectors.
2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
3. 3Click Add and start a new chat — Help Scout capabilities are ready to use.

設定 · claude_desktop_config.jsonコピー

{
  "mcpServers": {
    "help-scout-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_359IhRH0GHVoIqv40EQ8D8IUs0rCobfoHdNAfX5I/mcp"
    }
  }
}

• Claude
• ChatGPT
• Cursor
• VS Code
• Windsurf
• Claude Code
• JetBrains
• Cline

各クライアントの手順ガイドはこちらです。 接続方法

Claude向けのガイド付きセットアップ？ Help ScoutをClaudeや他のAIに設定する

このConnectorが対応するすべてのAIクライアントを見る ↑

• 01

  サポートマネージャー

  会話の要約を即座に取得し、エージェントの業務負荷を管理できます。

• 02

  カスタマーサクセスチーム

  フォローアップの際に顧客の履歴を確認し、チーム内での共有メモを簡単に追加できます。

• 03

  オペレーションリーダー

  メールボックス、タグ、顧客満足度などの運用状況をAIで自動的に監視できます。

• 01

  How do I connect my Help Scout account?

  You need to provide your Help Scout OAuth Access Token after subscribing to the MCP on Vinkius.

• 02

  Which AI clients can I use with this MCP?

  You can use any MCP-compatible client, including Claude, Cursor, and Windsurf.

• 03

  Can my customers see the notes I add through the AI?

  No. The capability for adding notes is specifically for internal team collaboration and is not visible to customers.

• 04

  Can I change the status of a ticket using my agent?

  Yes, you can use the capability to update conversation statuses, such as marking a ticket as active or closed.

• 05

  Does this MCP host the connection?

  Yes, Vinkius hosts the MCP and manages the connection so it is ready to use immediately.

• 06

  How do I get my Help Scout Access Token?

  You can generate an OAuth2 Access Token by creating an application in the Help Scout Developer Portal (developer.helpscout.com). Alternatively, if you are using a personal script, you can use the Client Credentials flow to obtain a token.

• 07

  Can I add internal notes to conversations?

  Yes! Use the create_convo_note capability. You must provide the conversation_id and the text of your note. This allows you to collaborate with your team without the customer seeing the message.

• 08

  How do I change the status of a support thread?

  Use the update_convo_status capability. Provide the conversation ID and the new status (active, pending, or closed). This helps you keep your mailbox organized.

• 09

  Is the integration secure for managing support data?

  Absolutely. The integration uses industry-standard OAuth 2.0 Bearer tokens over HTTPS. Your credentials are encrypted and stored securely within the Vinkius Cloud infrastructure.

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