Desku.ioをChatGPT、Claude、Geminiに接続

• 01 / 03サポート履歴の監査方法
• 02 / 03チケット返信の自動化について
• 03 / 03サポートチケット状況の管理方法

最速日

745ms

最遅日

1054ms

14日間の傾向

遅延傾向+7%

Desku.io Connector

準備完了です。MCPクライアントを選択し、セットアップ手順に従ってください。

コネクタリンクhttps://edge.vinkius.com/vk_preview_FmE9rf8gsgL2fJI54htG1Z4DyPhPdLGy1OUZcPML/mcpコピー

Claude Desktop

以下の手順で数秒で接続できます。

1. 1In Claude Desktop, open Settings → Connectors.
2. 2Click “Add custom connector” and paste the connector link above as the remote MCP server URL.
3. 3Click Add and start a new chat — Desku.io capabilities are ready to use.

設定 · claude_desktop_config.jsonコピー

{
  "mcpServers": {
    "deskuio-mcp": {
      "url": "https://edge.vinkius.com/vk_preview_FmE9rf8gsgL2fJI54htG1Z4DyPhPdLGy1OUZcPML/mcp"
    }
  }
}

• Claude
• ChatGPT
• Cursor
• VS Code
• Windsurf
• Claude Code
• JetBrains
• Cline

各クライアントの手順ガイドはこちらです。 接続方法

Claude向けのガイド付きセットアップ？ Desku.ioをClaudeや他のAIに設定する

このConnectorが対応するすべてのAIクライアントを見る ↑

• 01

  サポートチーム

  優先度の高いチケットに即座に対応し、自然言語による指示で顧客履歴を素早く要約できます。

• 02

  カスタマーサクセスマネージャー

  コミュニケーションツールを離れることなく、ユーザープロフィールや解決までの時間を監視できます。

• 03

  オペレーションリーダー

  AIへの簡単なクエリを通じて、担当者の割り当て状況の追跡や顧客データの管理を自動化できます。

• 01

  How do I connect Desku.io to my AI client?

  You subscribe to the MCP on Vinkius and then connect it to your compatible client like Claude or Cursor. You will need your Desku.io API key from your account settings to authenticate.

• 02

  Which AI clients can I use with this MCP?

  This MCP works with any compatible client, including Claude, Cursor, Windsurf, and VS Code.

• 03

  Can I reply to customers directly through the AI?

  Yes. You can use the capability to add replies to tickets, which notifies the customer directly.

• 04

  Does this MCP handle internal notes?

  Yes. You can instruct your agent to add internal collaborator notes to tickets to keep your team updated.

• 05

  Can I see which agents are working on tickets?

  Yes. You can use the capability to list agents and see their assignments and availability.

• 06

  How do I find my Desku API Key?

  Log in to Desku.io, click your profile picture, navigate to Profile Settings, and you will find your API Key at the bottom.

• 07

  Can I add internal notes for other agents?

  Yes! Use the create_conversation capability and specify that the message is an internal note to coordinate with your team privately.

• 08

  How do I see who is assigned to a ticket?

  The get_ticket capability retrieves complete metadata including the assigned agent ID and their current status.

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