8x8 Work Connector for AI agents.
3 live capabilities
Audit telephony call records and analyze business communication performance.
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Why people use 8x8 Work
8X8 Work : Stop digging through messy telephony logs
With this Connector, you just ask your agent to do the heavy lifting. It pulls the data directly from 8x8 and gives you the answer in a few seconds. You get a clear picture of your communication health without the spreadsheet headache.
What Vinkius changes
You get instant, natural language access to your 8x8 telephony data without leaving your chat interface.
Use it from Claude, ChatGPT, Cursor or another AI client you already have.
One account · 6,100+ Connectors
- Real-world use case 01
Finding a specific missed call
An agent asks for call records between 2 PM and 3 PM today to find a dropped customer call.
- Real-world use case 02
Checking a new hire's stats
A manager asks for a summary of extension 105 to see how many inbound calls the new rep handled.
- Real-world use case 03
Balancing call volume
A lead asks for ring group analytics to see if the 'Support' group is being overwhelmed compared to 'Sales'.
Complete set · 3capabilities
The complete 8x8 Work capability set.
These are the exact actions your AI can choose when you ask it to work with 8x8 Work.
01—03
3 capabilities in this set.
Part of 3 available through 8x8 Work.
- 01 Capability
List call records
Pulls detailed call journey logs and metadata for every call in your organization. It helps you find specific interaction history quickly.
- 02 Capability
List ring groups
Retrieves performance data for your business ring groups. This helps you see how calls are being distributed across teams.
- 03 Capability
Get extension summary
Provides a snapshot of call volume and performance metrics for a specific extension. Use it to see how busy a particular line is.
Set up in minutes
One URL. Then ask 8x8 Work to work.
Claude and ChatGPT only need the Connector URL. Copy it once, add it in settings, and use 8x8 Work from the conversation.
Choose your client
Live previewAdvanced clients IDE · CLI
Claude · Web + desktop
Connector URL · ready to paste
Streamable HTTPhttps://edge.vinkius.com/vk_preview_7S56MCUG4yUxGooPRjVKZjg9nIIoDNoHrJdFwuKR/mcp - Step 01
Open Connectors
In Claude Web or Claude Desktop, open Settings and choose Connectors.
- Step 02
Add the URL
Choose Add custom connector, name it 8x8 Work, and paste the URL above.
- Step 03
Turn it on in chat
Select +, open Connectors, and enable 8x8 Work for the conversation.
ChatGPT · Web + desktop
Connector URL · ready to paste
Streamable HTTPhttps://edge.vinkius.com/vk_preview_7S56MCUG4yUxGooPRjVKZjg9nIIoDNoHrJdFwuKR/mcp - Step 01
Open MCP settings
On desktop, open Settings and MCP servers. On web, open your workspace app or connector settings.
- Step 02
Add the URL
Choose Add server with Streamable HTTP, or create a custom MCP app, then paste the 8x8 Work URL.
- Step 03
Save and start
Save the connection and enable 8x8 Work in your conversation. Desktop may ask you to restart once.
Cursor · IDE configuration
Advanced setup
{
"mcpServers": {
"8x8-work": {
"url": "https://edge.vinkius.com/vk_preview_7S56MCUG4yUxGooPRjVKZjg9nIIoDNoHrJdFwuKR/mcp"
}
}
}- Step 01
Open MCP Settings
Press Cmd+Shift+P (macOS) or Ctrl+Shift+P (Windows/Linux) → search "MCP Settings"
- Step 02
Add the server config
Paste the JSON configuration above into the mcp.json file that opens
- Step 03
Save the file
Cursor will automatically detect the new Connector
- Step 04
Start using 8x8 Work
Open Agent mode in chat and ask: "Using 8x8 Work, help me...". 3 tools available
VS Code Copilot · IDE configuration
Advanced setup
{
"mcpServers": {
"8x8-work": {
"url": "https://edge.vinkius.com/vk_preview_7S56MCUG4yUxGooPRjVKZjg9nIIoDNoHrJdFwuKR/mcp"
}
}
}- Step 01
Create MCP config
Create a .vscode/mcp.json file in your project root
- Step 02
Add the server config
Paste the JSON configuration above
- Step 03
Enable Agent mode
Open GitHub Copilot Chat and switch to Agent mode using the dropdown
- Step 04
Start using 8x8 Work
Ask Copilot: "Using 8x8 Work, help me...". 3 tools available
Windsurf · IDE configuration
Advanced setup
{
"mcpServers": {
"8x8-work": {
"url": "https://edge.vinkius.com/vk_preview_7S56MCUG4yUxGooPRjVKZjg9nIIoDNoHrJdFwuKR/mcp"
}
}
}- Step 01
Open MCP Settings
Go to Settings → MCP Configuration or press Cmd+Shift+P and search "MCP"
- Step 02
Add the server
Paste the JSON configuration above into mcp_config.json
- Step 03
Save and reload
Windsurf will detect the new server automatically
- Step 04
Start using 8x8 Work
Open Cascade and ask: "Using 8x8 Work, help me...". 3 tools available
Cline · IDE configuration
Advanced setup
{
"mcpServers": {
"8x8-work": {
"url": "https://edge.vinkius.com/vk_preview_7S56MCUG4yUxGooPRjVKZjg9nIIoDNoHrJdFwuKR/mcp"
}
}
}- Step 01
Open Cline MCP Settings
Click the Connectors icon in the Cline sidebar panel
- Step 02
Add remote server
Click "Add Connector" and paste the configuration above
- Step 03
Enable the server
Toggle the server switch to ON
- Step 04
Start using 8x8 Work
Ask Cline: "Using 8x8 Work, help me...". 3 tools available
Claude Code · Terminal command
Advanced setup
claude mcp add 8x8-work --transport http "https://edge.vinkius.com/vk_preview_7S56MCUG4yUxGooPRjVKZjg9nIIoDNoHrJdFwuKR/mcp"- Step 01
Install Claude Code
Run npm install -g @anthropic-ai/claude-code if not already installed
- Step 02
Add the Connector
Run the command above in your terminal
- Step 03
Verify the connection
Run claude mcp to list connected servers, or type /mcp inside a session
- Step 04
Start using 8x8 Work
Ask Claude: "Using 8x8 Work, show me...". 3 tools are ready
Where the request belongs
Work 8x8 Work can move forward.
For the IT admin tired of manual log extractions, the telephony manager trying to balance ring groups, and the ops lead who needs to see communication trends without the headache of a complex dashboard.
IT Administrator
Audits call records and extension performance across the company without manual log exports.
Telephony Manager
Monitors ring group performance and distribution patterns to ensure calls go to the right people.
Business Operations Manager
Tracks communication trends and call volumes to optimize staff resource allocation.
Customer Success Manager
Verifies call activity and interaction counts for specific team extensions instantly.
Build the capability set
Add more capabilities.
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Manage business communications via RingCentral. send SMS, track call logs, and monitor presence directly from your AI agent.
Bring your own AI
Change the model, client or framework. Keep 8x8 Work connected.
-
Claude -
ChatGPT -
Gemini -
Cursor -
VS Code -
Windsurf -
ZCode -
Cline -
Zed -
Continue -
Kiro -
Roo Code -
Zencoder -
Goose -
Void -
Augment Code -
Amp -
Qodo -
Tabnine -
Pieces -
Sourcegraph Cody -
JetBrains -
Warp -
Amazon Q -
Antigravity -
BoltAI -
Raycast -
Jan -
LM Studio -
AnythingLLM -
Open WebUI -
Msty -
Cherry Studio -
LibreChat -
TypingMind -
Chorus -
5ire -
n8n -
LangChain -
LlamaIndex -
CrewAI -
Vercel AI SDK
Before you connect
Questions about 8x8 Work.
The practical details behind the request, access and result.
Can 8x8 Work MCP help me find specific calls from last week?
Yes, it lets you query call detail records for any specific date range. You can ask your agent to find calls from a specific day or time to get the exact source, destination, and duration.
How does 8x8 Work MCP help with team performance?
It provides summaries for specific extensions. You can quickly see how many inbound and outbound calls a specific line handled and its average talk time.
Can I use 8x8 Work MCP to see how my ring groups are doing?
Yes, it pulls analytics for your business ring groups. You can check answer rates and call distribution to make sure your team is getting the right amount of traffic.
Is 8x8 Work MCP good for auditing company communications?
It's built for that. It bridges the gap between raw telephony logs and actual business insights, allowing you to audit trends and usage patterns across the whole organization.
What happens when I connect 8x8 Work MCP to my AI client?
Your agent gains the ability to see your 8x8 data. You can then use natural language to ask questions about call volumes, extension stats, and ring group performance.
How can I see all calls made yesterday?
Use the list_call_records capability and specify the start and end time for yesterday. It will return all CDR metadata for that period.
Can I check the call volume for a specific extension?
Yes. Use the get_extension_summary capability and provide the extension number. You'll receive a performance summary for that specific line.
Does this integration show ring group analytics?
Yes, use the list_ring_groups capability to retrieve performance data and call distribution metrics for your organization's ring groups.
One connection away
Give your agent a direct line to 8x8 Work.
Connect 8x8 Work once. Keep it beside 6,100+ managed Connectors when the next task needs more.
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