Avochato MCP for AI. Manage customer messaging, tickets, and contacts in one place.
Works with every AI agent you already use
…and any MCP-compatible client








Connect to your AI in seconds.
Avochato MCP lets you handle high-fidelity customer texting and engagement directly from your agent. You send SMS/MMS messages to customers, manage entire ticket lifecycles, and keep a clean record of every interaction—all without leaving your workflow.
It's all about automating two-way business messaging on the channels your clients actually use.
What your AI can do
Create contact
Creates a new contact record in Avochato.
Create webhook
Sets up a webhook to listen for specific events from Avochato.
Delete webhook
Removes an existing, active webhook listener.
Dispatch SMS and MMS texts instantly, automatically handling links and media.
Fetch detailed profiles and interaction histories for your entire business contact directory.
Create, update, and assign ownership to conversation tickets in real time.
Access complete logs of message threads for a full view of organizational conversations.
Set up webhooks to receive real-time notifications for incoming messages or account changes.
Ask an AI about this
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Avochato MCP: 12 Tools for Communication Ops
These tools let you manage everything from creating contacts to sending messages and monitoring webhooks. They give your agent full control over Avochato's core functions.
Make your AI actually useful.
Add this MCP to Claude, Cursor, or Windsurf and your AI stops guessing. It gets real tools to look things up, take action, and handle the stuff you keep doing by hand.
Start using Avochato on VinkiusCreate Contact
Creates a new contact record in Avochato.
Create Webhook
Sets up a webhook to listen for specific events from Avochato.
Delete Webhook
Removes an existing, active webhook listener.
Get Contact
Fetches specific details for a single, known contact.
Get Account Info
Retrieves high-level information about the Avochato account identity.
List Contacts
Retrieves a full list of SMS contacts currently in the system.
List Messages
Lists recent incoming and outgoing SMS/MMS messages from the account.
List Tickets
Gets a list of active conversation tickets that need attention.
List Webhooks
Lists all webhooks configured for monitoring account events.
Send Message
Sends a new SMS or MMS message to a specified recipient.
Update Contact
Modifies the details of an existing contact record.
Update Ticket
Changes the status (e.g., open to closed) of a conversation ticket.
Security and governance baked right in.
Pick your AI client below to get set up. Just create a Vinkius account, subscribe, and you're instantly up and running. We handle the entire backend infrastructure, delivering out-of-the-box support for HTTPS Streamable, SSE, and OAuth2—zero messy routing required.
Choose How to Get Started
Build a custom MCP for your own tools, or connect a ready-made integration from our catalog.
Build Your Own
Turn any API into an MCP. Import a spec, define Agent Skills, or deploy with MCPFusion.
- Import from OpenAPI, Swagger, or YAML specs
- Create Agent Skills with progressive disclosure
- Deploy to edge with MCPFusion framework
- Built in DLP, auth, and compliance on every call
- Real time usage dashboard and cost metering
- Publish to catalog or keep private
Make Your AI Do More
Start with Avochato, then connect any of our 5,000+ other servers whenever your AI needs more. One click, no limits.
- Use this MCP plus 5,000+ others, all in one place
- Add new capabilities to your AI anytime you want
- Every connection is secured and compliant automatically
- Track usage and costs across all your servers
- Works with Claude, ChatGPT, Cursor, and more
- New servers added to the catalog every week
Independent Platform Disclaimer: Vinkius is an independent platform and is not affiliated with, endorsed by, sponsored by, verified by, or otherwise authorized by Avochato. All third-party trademarks, logos, and brand names are the property of their respective owners. Their use on this website is strictly for informational purposes to identify service compatibility and interoperability.
VINKIUS INFRASTRUCTURE
Cloud Hosted
Managed infra
V8 Isolated
Sandboxed per request
Zero-Trust Proxy
No stored credentials
DLP Enforced
Policy on every call
GDPR Compliant
EU data residency
Token Compression
~60% cost reduction
Works with Claude, ChatGPT, Cursor, and more
The Model Context Protocol standardizes how applications expose capabilities to LLMs. Instead of operating in isolation, your AI gains direct access to external platforms, live data, and real-world actions through secure, standardized connections.
This connection provides 12 powerful capabilities that interface natively with Claude, ChatGPT, Cursor, and other compatible AI platforms. No middleware. No custom integration required.
Manually tracking customer conversations is a nightmare.
Right now, handling a single client issue means jumping through hoops. You check the CRM for contact details, switch tabs to view message history, and then open the ticketing system just to see if someone already worked on it. It's copy-paste hell—you spend more time switching windows than actually solving problems.
With this MCP, your agent coordinates all of that. Your AI client pulls the conversation logs and contact details automatically. You get a single stream of action: review the issue, update the ticket status using `update_ticket`, and send the resolution message—all in one go.
Avochato MCP Gives You Control Over Contact Data
Previously, updating a client's phone number meant logging into Avochato and manually clicking through forms. If you were working from another system, that data was stale until someone remembered to log in.
Now, your agent handles the update for you. You simply tell it: 'Change John Doe’s email.' The agent uses `update_contact`, keeping your contact directory fresh without you ever touching Avochato's interface.
What your AI can actually do with this
Need to run customer communications that feel personal? This MCP connects your agent directly into Avochato for two-way, high-fidelity texting. You treat it like a natural conversation—your AI client handles all the heavy lifting: sending messages and keeping track of who said what.
It's not just about blasting out texts; you can manage an entire customer relationship programmatically. Want to know who you talk to? Your agent pulls your whole contact directory, giving you detailed profiles and interaction histories. Dealing with support requests? You keep team workflows organized by creating and updating tickets in real time.
And when a conversation pops up, you get complete logs for total oversight of your digital voice. This kind of integration makes sure you never miss a critical client message or spend hours logging data manually. Since Vinkius hosts this connector, you can wire it into any MCP-compatible agent you already use.
019dd0bf-ab7a-737f-b3c1-616ec3952f8b Here's how it actually works
The bottom line is you tell your agent what communication needs doing; the MCP handles the connection and execution through Avochato.
Subscribe to this MCP and pull your Avochato Auth ID and Auth Secret from their API settings.
Your agent uses these credentials to connect, allowing it to read existing contacts or send a new message.
You prompt your AI client—say, 'Send an update to John Doe'—and the agent executes the necessary operations.
Who is this actually for?
Sales teams who hate manual follow-ups, support managers drowning in ticket queues, or marketing folks needing to track audience engagement without jumping between three different dashboards.
Needs to manage high volumes of incoming tickets and update customer status directly from their communication workspace.
Must send personalized order updates or follow-up messages immediately, without leaving the CRM view.
Wants to orchestrate SMS broadcasts and monitor audience engagement using simple natural language queries.
What Changes When You Connect
Send messages without context switching. You can use send_message to dispatch personalized order updates or follow-ups directly from your agent's conversation flow. No more manual copy/pasting of details.
Keep an accurate record. Instead of sifting through email chains, you can call list_messages to pull up the complete, high-fidelity message history for any client interaction.
Tame the support queue. Your agent handles ticket management; you use tools like list_tickets and update_ticket to organize ownership and change status without logging into a separate dashboard.
Build out your contact data. You can call get_contact or list_contacts first, then use create_webhook to set up alerts for when that specific customer responds next.
Stay informed on the backend. By accessing account metadata via get_account_info, you can configure real-time webhooks (create_webhook) and get instant reports on activity.
See it in action
The sales follow-up
A rep needs to send a personalized 'Thanks for the chat, here's the link!' message. They prompt their agent: 'Send a follow-up SMS using the contact info.' The agent uses send_message and pulls the latest details from get_contact, ensuring the message is perfect.
Closing out support cases
A support manager reviews tickets. They prompt: 'List all open chats for Widget X.' The agent uses list_tickets. After reviewing the history, they use update_ticket to mark it as resolved and notify the customer.
Updating client records
Marketing gets new data points on a key account. Instead of updating their internal spreadsheet manually, they ask the agent: 'Update John Doe's phone number.' The agent uses update_contact to keep Avochato current.
Setting up monitoring
The ops engineer needs to know immediately if a specific client replies. They prompt the agent: 'Set up an alert for all incoming messages.' The agent executes create_webhook, ensuring instant notification every time something changes.
The honest tradeoffs
Treating messaging as simple email
Thinking you just need to send a plain text message. This ignores the fact that messages involve media, links, and two-way conversation history.
Remember that SMS/MMS is complex communication. Always use send_message for outgoing texts, but also check list_messages first so you have the full context of what was exchanged.
Using a single tool for all data
Trying to get both current contact lists and ticket status from one command. These are different data domains.
You need targeted tools. Use list_contacts to see the list of people, but use list_tickets if you only care about open conversations that require a human to act.
Forgetting webhooks
Relying on manual checks or polling for incoming messages. You miss things in between your check-ins.
Set up proactive monitoring using create_webhook and then use list_webhooks to confirm it's active. That way, the system alerts you instantly.
When It Fits, When It Doesn't
Use this MCP if your communication needs involve two-way messaging—meaning people are actively responding, not just receiving a broadcast. This is for managing conversation threads and customer service lifecycles. Don't use it if all you need to do is store contacts or send massive, one-way marketing blasts without tracking responses; in that case, look at dedicated campaign platforms. However, if your workflow requires reading message history (list_messages), updating a status (update_ticket), and managing the core contact data via create_contact, then this MCP is what you need.
Questions you might have
How do I send a message using the Avochato MCP? +
You use the send_message tool. You just need to tell your agent who to talk to and what you want to say, and it handles dispatching the SMS/MMS.
What if I only want a list of people? Which Avochato MCP tool should I use? +
Use list_contacts to get all contacts. If you need details on just one specific person, call get_contact. It's more precise.
Can the Avochato MCP help me with support tickets? +
Yes. You can list open cases using list_tickets, and then close them or change their status by calling update_ticket right from your agent prompt.
How do I make sure my system knows when a customer replies? +
You need to set up real-time alerts. Use the create_webhook tool, and your agent will notify you instantly whenever Avochato registers an incoming message.
How do I use get_account_info to verify my Avochato connection details? +
It immediately retrieves your account's core identity and metadata. Running this tool confirms that your AI client has the necessary permissions and credentials before you start sending messages or listing contacts.
If a customer changes their phone number, how do I use update_contact to keep records current? +
You just provide the new details along with the contact identifier. The update_contact tool ensures your record is instantly accurate in Avochato for all future communication attempts.
How do I check which webhooks are currently active using list_webhooks? +
The tool provides a complete list of every configured webhook endpoint and its operational status. This is critical for maintaining reliable, real-time data flow into your workflow.
If I send a message and it fails using the send_message tool, how do I troubleshoot the error? +
The response will include specific error codes and failure reasons. This helps you quickly figure out if the issue is credential-related or due to recipient deliverability rules.
How do I find my Avochato API credentials? +
Log in to your account, navigate to Settings > API Access, and copy your unique Auth ID and Auth Secret.
Can I send media files via AI? +
Yes! The send_message tool accepts a media_url parameter, allowing your agent to dispatch high-fidelity MMS content programmatically.
How do I check active tickets? +
Use the list_tickets tool to retrieve your complete directory of active and pending support tickets directly through your agent.
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