Drift Connector for AI agents.
10 live capabilities
Manage conversational marketing and sales leads through your AI agent.
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Why people use Drift
Drift for Conversational Marketing Data
With this Connector, that jumping around stops. You can just ask your agent what happened in a specific chat or who is available to take the next call. You get the information you need without ever leaving your current workspace.
What Vinkius changes
You get direct access to Drift's conversational data through your AI agent.
Use it from Claude, ChatGPT, Cursor or another AI client you already have.
One account · 5,900+ Connectors
- Real-world use case 01
A rep needs to see a transcript
A sales representative needs to understand why a lead went cold.
- Real-world use case 02
A manager wants to check agent status
A team lead wants to see who is currently free to take new tickets.
- Real-world use case 03
An ops person wants to check bots
A marketing operator needs to verify that the new automated bot is live.
Complete set · 10capabilities
The complete Drift capability set.
These are the exact actions your AI can choose when you ask it to work with Drift.
01—04
4 capabilities in this set.
Part of 10 available through Drift.
- 01 Capability
Get drift platform metadata
See the details of your current Drift account. This helps your agent understand the scope of the data it can access.
- 02 Capability
Quick agent availability audit
Get a summary of which team members are online. Use this to see who is ready to jump into a new chat immediately without manual checking.
- 03 Capability
List drift contacts
See all the contacts synced in your account. This is useful for getting a high level view of your lead database.
- 04 Capability
List drift conversations
Show a list of all active and recent chats. You can use this to keep track of ongoing customer interactions.
05—07
3 capabilities in this set.
Part of 10 available through Drift.
- 05 Capability
List drift playbooks
See all your configured bots and automated playbooks. This helps you monitor your conversational marketing automation.
- 06 Capability
List latest customer interactions
Find the most recent conversations with your customers. Use this to quickly see what's happening in your chat queue.
- 07 Capability
List drift agents
List all the registered users and agents in your organization. This helps you manage your team's presence across the platform.
08—10
3 capabilities in this set.
Part of 10 available through Drift.
- 08 Capability
Search contacts by email
Find a specific person using only their email address. This makes it easy for your agent to pull up a profile instantly.
- 09 Capability
Get contact profile
Pull the full history and profile for a specific person. This gives your agent the context needed to handle a customer's unique needs.
- 10 Capability
Get conversation details
View a full transcript for a specific chat. This lets you review exactly what was said without opening the Drift dashboard.
Set up in minutes
One URL. Then ask Drift to work.
Claude and ChatGPT only need the Connector URL. Copy it once, add it in settings, and use Drift from the conversation.
Choose your client
Live previewAdvanced clients IDE · CLI
Claude · Web + desktop
Connector URL · ready to paste
Streamable HTTPhttps://edge.vinkius.com/vk_preview_Vy2xM1a2Pe7OkxpeAeux4ey0gjSXFFXfqWGLpayU/mcp - Step 01
Open Connectors
In Claude Web or Claude Desktop, open Settings and choose Connectors.
- Step 02
Add the URL
Choose Add custom connector, name it Drift, and paste the URL above.
- Step 03
Turn it on in chat
Select +, open Connectors, and enable Drift for the conversation.
ChatGPT · Web + desktop
Connector URL · ready to paste
Streamable HTTPhttps://edge.vinkius.com/vk_preview_Vy2xM1a2Pe7OkxpeAeux4ey0gjSXFFXfqWGLpayU/mcp - Step 01
Open MCP settings
On desktop, open Settings and MCP servers. On web, open your workspace app or connector settings.
- Step 02
Add the URL
Choose Add server with Streamable HTTP, or create a custom MCP app, then paste the Drift URL.
- Step 03
Save and start
Save the connection and enable Drift in your conversation. Desktop may ask you to restart once.
Cursor · IDE configuration
Advanced setup
{
"mcpServers": {
"drift": {
"url": "https://edge.vinkius.com/vk_preview_Vy2xM1a2Pe7OkxpeAeux4ey0gjSXFFXfqWGLpayU/mcp"
}
}
}- Step 01
Open MCP Settings
Press Cmd+Shift+P (macOS) or Ctrl+Shift+P (Windows/Linux) → search "MCP Settings"
- Step 02
Add the server config
Paste the JSON configuration above into the mcp.json file that opens
- Step 03
Save the file
Cursor will automatically detect the new Connector
- Step 04
Start using Drift
Open Agent mode in chat and ask: "Using Drift, help me...". 10 tools available
VS Code Copilot · IDE configuration
Advanced setup
{
"mcpServers": {
"drift": {
"url": "https://edge.vinkius.com/vk_preview_Vy2xM1a2Pe7OkxpeAeux4ey0gjSXFFXfqWGLpayU/mcp"
}
}
}- Step 01
Create MCP config
Create a .vscode/mcp.json file in your project root
- Step 02
Add the server config
Paste the JSON configuration above
- Step 03
Enable Agent mode
Open GitHub Copilot Chat and switch to Agent mode using the dropdown
- Step 04
Start using Drift
Ask Copilot: "Using Drift, help me...". 10 tools available
Windsurf · IDE configuration
Advanced setup
{
"mcpServers": {
"drift": {
"url": "https://edge.vinkius.com/vk_preview_Vy2xM1a2Pe7OkxpeAeux4ey0gjSXFFXfqWGLpayU/mcp"
}
}
}- Step 01
Open MCP Settings
Go to Settings → MCP Configuration or press Cmd+Shift+P and search "MCP"
- Step 02
Add the server
Paste the JSON configuration above into mcp_config.json
- Step 03
Save and reload
Windsurf will detect the new server automatically
- Step 04
Start using Drift
Open Cascade and ask: "Using Drift, help me...". 10 tools available
Cline · IDE configuration
Advanced setup
{
"mcpServers": {
"drift": {
"url": "https://edge.vinkius.com/vk_preview_Vy2xM1a2Pe7OkxpeAeux4ey0gjSXFFXfqWGLpayU/mcp"
}
}
}- Step 01
Open Cline MCP Settings
Click the Connectors icon in the Cline sidebar panel
- Step 02
Add remote server
Click "Add Connector" and paste the configuration above
- Step 03
Enable the server
Toggle the server switch to ON
- Step 04
Start using Drift
Ask Cline: "Using Drift, help me...". 10 tools available
Claude Code · Terminal command
Advanced setup
claude mcp add drift --transport http "https://edge.vinkius.com/vk_preview_Vy2xM1a2Pe7OkxpeAeux4ey0gjSXFFXfqWGLpayU/mcp"- Step 01
Install Claude Code
Run npm install -g @anthropic-ai/claude-code if not already installed
- Step 02
Add the Connector
Run the command above in your terminal
- Step 03
Verify the connection
Run claude mcp to list connected servers, or type /mcp inside a session
- Step 04
Start using Drift
Ask Claude: "Using Drift, show me...". 10 tools are ready
Where the request belongs
Work Drift can move forward.
This is for the sales and marketing teams who are tired of jumping between their chat platform and their notes. It helps the reps who need to know a customer's history instantly and the managers who need to see if the team is covered during peak hours.
Sales Manager
Quickly checks recent conversation transcripts and agent responsiveness during shift changes.
Marketing Operations
Monitors contact identification volumes and automated playbook statuses to ensure lead flow is steady.
Customer Success Lead
Researches specific contact profiles and interaction history to provide instant answers to customers.
Build the capability set
Add more capabilities.
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Dialog Insight
Equip your AI agent to manage marketing contacts, track campaigns, and monitor engagement via the Dialog Insight API.
Bring your own AI
Change the model, client or framework. Keep Drift connected.
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Claude -
ChatGPT -
Gemini -
Cursor -
VS Code -
Windsurf -
ZCode -
Cline -
Zed -
Continue -
Kiro -
Roo Code -
Zencoder -
Goose -
Void -
Augment Code -
Amp -
Qodo -
Tabnine -
Pieces -
Sourcegraph Cody -
JetBrains -
Warp -
Amazon Q -
Antigravity -
BoltAI -
Raycast -
Jan -
LM Studio -
AnythingLLM -
Open WebUI -
Msty -
Cherry Studio -
LibreChat -
TypingMind -
Chorus -
5ire -
n8n -
LangChain -
LlamaIndex -
CrewAI -
Vercel AI SDK
Before you connect
Questions about Drift.
The practical details behind the request, access and result.
How does Drift MCP help with sales?
It allows your AI agent to access real time conversation data. Your team can ask the agent to pull transcripts or find contact profiles instantly, helping you close deals faster by having all the context in one place.
Can I see transcripts with Drift MCP?
Yes, you can pull full transcripts for any specific conversation. This makes it easy to review what a customer said without having to log into the Drift dashboard manually.
Does Drift MCP show my team's status?
It does. You can ask your agent to audit agent availability to see who is currently online and ready to take on new chats in real time.
How do I find a customer's profile with Drift MCP?
You can simply ask your agent to find a contact using their email address. The agent will then pull their full profile, including attributes and interaction history.
Can Drift MCP check my automated bots?
Yes, it can list all your configured playbooks and show their current activation statuses. This helps you monitor your automated marketing efforts through your agent.
How do I manage my Drift account info with Drift MCP?
The Connector can retrieve high level metadata about your authenticated account. This helps your agent understand the scope of the data it can access and interact with.
How do I get a Drift Auth Token?
Log in to your Drift account, navigate to Settings > App Settings, and create a new app or use an existing one to generate a Personal Access Token. Ensure the app has the necessary scopes for conversations and contacts.
Can the agent reply to Drift conversations?
This integration currently focuses on listing and auditing conversations, contacts, and agents. Sending active replies should be managed via the Drift agent application or web interface.
Does the integration show live agent presence?
Yes, you can use the list_drift_agents or quick_agent_availability_audit capabilities to retrieve real-time availability and presence statuses for your support and sales teams.
One connection away
Give your agent a direct line to Drift.
Connect Drift once. Keep it beside 5,900+ managed Connectors when the next task needs more.
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