Freshcaller Connector for AI agents.
12 live capabilities
Manage your cloud phone system and contact center data with natural language commands.
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Why people use Freshcaller
Freshcaller Contact Center Management for Support Teams
With this Connector, you can just ask your agent for the latest call metrics or to pull a recording link. It brings all your cloud phone system data into one chat interface, so you can manage your team without the tab fatigue.
What Vinkius changes
You get a natural language interface for your entire cloud phone system.
Use it from Claude, ChatGPT, Cursor or another AI client you already have.
One account · 5,900+ Connectors
- Real-world use case 01
Checking agent availability
A support lead asks the agent to see who is free to take a new ticket to balance the workload.
- Real-world use case 02
Quality assurance review
An analyst asks for the recording link for a specific call ID to share with a teammate for training.
- Real-world use case 03
Regional expansion
A manager finds a local number for a new office to expand the company's reach into a new market.
Complete set · 12capabilities
The complete Freshcaller capability set.
These are the exact actions your AI can choose when you ask it to work with Freshcaller.
01—04
4 capabilities in this set.
Part of 12 available through Freshcaller.
- 01 Capability
Get call details
Get the metadata for a specific phone call. Use this to see the duration and status of any individual call.
- 02 Capability
Get team details
Fetch metadata about your configured agent teams. Use this to understand how your routing groups are set up.
- 03 Capability
Get export status
Check the progress of your data export jobs. This helps you know when your historical records are ready for analysis.
- 04 Capability
Get call recording
Get a direct link to a specific call recording. This is perfect for quickly sharing audio with your team for training.
05—08
4 capabilities in this set.
Part of 12 available through Freshcaller.
- 05 Capability
Get agent details
Retrieve specific metadata for individual agents. This gives you a clear look at who is handling your calls.
- 06 Capability
List buyable numbers
Search for new phone numbers available for purchase. Use this to scale your contact center into new regions.
- 07 Capability
List calls
List your most recent inbound and outbound calls. This helps you quickly see the latest activity on your lines.
- 08 Capability
List export jobs
View a list of all initiated data export jobs. Keep track of multiple requests to ensure your data is being processed.
09—12
4 capabilities in this set.
Part of 12 available through Freshcaller.
- 09 Capability
List account metrics
Get a summary of your call center metrics. This provides a high level view of your organization's service levels.
- 10 Capability
List my numbers
List all phone numbers currently owned by your account. This helps you manage your existing telephony inventory.
- 11 Capability
List agent teams
List all the agent teams in your system. Use this to get a bird's-eye view of your team structure.
- 12 Capability
List agents
List all agents in your contact center. This lets you see every team member and their current status at once.
Set up in minutes
One URL. Then ask Freshcaller to work.
Claude and ChatGPT only need the Connector URL. Copy it once, add it in settings, and use Freshcaller from the conversation.
Choose your client
Live previewAdvanced clients IDE · CLI
Claude · Web + desktop
Connector URL · ready to paste
Streamable HTTPhttps://edge.vinkius.com/vk_preview_9o8YDnOCi8yb8bsQKsotU6ezif21Rw2f3LFNuPkd/mcp - Step 01
Open Connectors
In Claude Web or Claude Desktop, open Settings and choose Connectors.
- Step 02
Add the URL
Choose Add custom connector, name it Freshcaller, and paste the URL above.
- Step 03
Turn it on in chat
Select +, open Connectors, and enable Freshcaller for the conversation.
ChatGPT · Web + desktop
Connector URL · ready to paste
Streamable HTTPhttps://edge.vinkius.com/vk_preview_9o8YDnOCi8yb8bsQKsotU6ezif21Rw2f3LFNuPkd/mcp - Step 01
Open MCP settings
On desktop, open Settings and MCP servers. On web, open your workspace app or connector settings.
- Step 02
Add the URL
Choose Add server with Streamable HTTP, or create a custom MCP app, then paste the Freshcaller URL.
- Step 03
Save and start
Save the connection and enable Freshcaller in your conversation. Desktop may ask you to restart once.
Cursor · IDE configuration
Advanced setup
{
"mcpServers": {
"freshcaller": {
"url": "https://edge.vinkius.com/vk_preview_9o8YDnOCi8yb8bsQKsotU6ezif21Rw2f3LFNuPkd/mcp"
}
}
}- Step 01
Open MCP Settings
Press Cmd+Shift+P (macOS) or Ctrl+Shift+P (Windows/Linux) → search "MCP Settings"
- Step 02
Add the server config
Paste the JSON configuration above into the mcp.json file that opens
- Step 03
Save the file
Cursor will automatically detect the new Connector
- Step 04
Start using Freshcaller
Open Agent mode in chat and ask: "Using Freshcaller, help me...". 12 tools available
VS Code Copilot · IDE configuration
Advanced setup
{
"mcpServers": {
"freshcaller": {
"url": "https://edge.vinkius.com/vk_preview_9o8YDnOCi8yb8bsQKsotU6ezif21Rw2f3LFNuPkd/mcp"
}
}
}- Step 01
Create MCP config
Create a .vscode/mcp.json file in your project root
- Step 02
Add the server config
Paste the JSON configuration above
- Step 03
Enable Agent mode
Open GitHub Copilot Chat and switch to Agent mode using the dropdown
- Step 04
Start using Freshcaller
Ask Copilot: "Using Freshcaller, help me...". 12 tools available
Windsurf · IDE configuration
Advanced setup
{
"mcpServers": {
"freshcaller": {
"url": "https://edge.vinkius.com/vk_preview_9o8YDnOCi8yb8bsQKsotU6ezif21Rw2f3LFNuPkd/mcp"
}
}
}- Step 01
Open MCP Settings
Go to Settings → MCP Configuration or press Cmd+Shift+P and search "MCP"
- Step 02
Add the server
Paste the JSON configuration above into mcp_config.json
- Step 03
Save and reload
Windsurf will detect the new server automatically
- Step 04
Start using Freshcaller
Open Cascade and ask: "Using Freshcaller, help me...". 12 tools available
Cline · IDE configuration
Advanced setup
{
"mcpServers": {
"freshcaller": {
"url": "https://edge.vinkius.com/vk_preview_9o8YDnOCi8yb8bsQKsotU6ezif21Rw2f3LFNuPkd/mcp"
}
}
}- Step 01
Open Cline MCP Settings
Click the Connectors icon in the Cline sidebar panel
- Step 02
Add remote server
Click "Add Connector" and paste the configuration above
- Step 03
Enable the server
Toggle the server switch to ON
- Step 04
Start using Freshcaller
Ask Cline: "Using Freshcaller, help me...". 12 tools available
Claude Code · Terminal command
Advanced setup
claude mcp add freshcaller --transport http "https://edge.vinkius.com/vk_preview_9o8YDnOCi8yb8bsQKsotU6ezif21Rw2f3LFNuPkd/mcp"- Step 01
Install Claude Code
Run npm install -g @anthropic-ai/claude-code if not already installed
- Step 02
Add the Connector
Run the command above in your terminal
- Step 03
Verify the connection
Run claude mcp to list connected servers, or type /mcp inside a session
- Step 04
Start using Freshcaller
Ask Claude: "Using Freshcaller, show me...". 12 tools are ready
Where the request belongs
Work Freshcaller can move forward.
This is for support leads and operations managers who are tired of manually digging through telephony dashboards to find basic information about call volume or agent availability.
Support Manager
Checks missed call counts and agent statuses during peak hours to reallocate resources.
Customer Success Ops
Pulls recording links and account metrics to build weekly performance reports.
Sales Lead
Audits outbound call durations and history to track team engagement.
Build the capability set
Add more capabilities.
Each Connector adds new actions and data without changing how you work.
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Make and receive business calls from any device with a cloud phone system that logs every interaction in your CRM automatically.
MightyCall
Set up a professional virtual phone system with call routing, voicemail, and analytics that makes your small team sound big.
CloudTalk
Modern cloud-based phone system designed for sales and support teams, offering seamless call center automation.
GoTo Connect
Manage your cloud phone system. view call records, send SMS, and manage voicemails via AI.
Callpicker
Track and analyze inbound calls with attribution data that shows which marketing channels drive your best phone leads.
Bring your own AI
Change the model, client or framework. Keep Freshcaller connected.
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Claude -
ChatGPT -
Gemini -
Cursor -
VS Code -
Windsurf -
ZCode -
Cline -
Zed -
Continue -
Kiro -
Roo Code -
Zencoder -
Goose -
Void -
Augment Code -
Amp -
Qodo -
Tabnine -
Pieces -
Sourcegraph Cody -
JetBrains -
Warp -
Amazon Q -
Antigravity -
BoltAI -
Raycast -
Jan -
LM Studio -
AnythingLLM -
Open WebUI -
Msty -
Cherry Studio -
LibreChat -
TypingMind -
Chorus -
5ire -
n8n -
LangChain -
LlamaIndex -
CrewAI -
Vercel AI SDK
Before you connect
Questions about Freshcaller.
The practical details behind the request, access and result.
Can I use Freshcaller MCP to place phone calls?
No, this Connector is for managing your phone system data. It lets you track calls, get recordings, and see agent status, but it doesn't place calls itself.
How do I get recording links for my team?
You can ask your agent to find a specific recording by providing the call ID. It will then give you a direct link to the audio file in the chat.
Can I see my agent teams with Freshcaller?
Yes, you can ask the agent to list your teams or get specific details about how they are structured to help with routing.
Does Freshcaller MCP show real-time call volume?
Yes, you can ask for your account metrics to see your current call volumes and service levels across the organization.
How do I find new phone numbers?
You can ask your agent to search for buyable numbers. It will look through available options so you can scale your reach.
Can I check if my data export is finished?
Yes, you can ask the agent to check the status of your export jobs to see if your historical data is ready.
How do I get an API Key for Freshcaller?
Log in to Freshcaller, click on your Profile Icon, then go to Profile Settings to find your API Key.
Where do I find my Freshcaller Domain?
Your domain is the subdomain in your Freshcaller URL (e.g. if your URL is 'acme.freshcaller.com', your domain is 'acme').
Can I listen to call recordings through the agent?
Yes! Use the 'get_call_recording' capability and provide the Call ID. The agent will return a secure link to the recording file.
Is it possible to see which agents are currently available?
Yes, the 'list_agents' capability retrieves all users in your account along with their current status and metadata.
One connection away
Give your agent a direct line to Freshcaller.
Connect Freshcaller once. Keep it beside 5,900+ managed Connectors when the next task needs more.
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