Gameball MCP. Automate Rewards, Points & Customer Loyalty.
Gemini Works with every AI agent you already use
…and any MCP-compatible client
Just plug in your AI agents and start using Vinkius.
Gameball handles your entire loyalty and rewards system, automating everything from customer profile creation to point accrual and refund processing using natural conversation with any AI agent.
Manage points balances, track order spending, and update user data instantly without leaving your workflow.
What your AI agents can do
Create or update customer
Creates a brand-new customer profile or updates the details of an existing one in Gameball.
Get customer activities
Retrieves a full log detailing all loyalty activities associated with a given customer ID.
Get customer balance
Checks and reports the current point balance, value, and expiration dates for any user account.
Creates or adjusts core details for a specific customer profile.
Retrieves the total points amount, dollar value, and expiration dates for any user.
Gathers a detailed log of past customer activities within the loyalty system.
Takes order details to automatically award points and confirm redemptions.
Temporarily reserves a specified number of points during checkout to prevent double-spending.
Adjusts point balances by processing refunds or cancellations.
Ask AI about this MCP
Supported MCP Clients
OAuth 2.0 Compatible Gemini Waiting for input…
Gameball: Manage Customer Profiles & Transactions (8 Tools)
Use these tools to manage the full lifecycle of a customer's relationship with your brand, from initial profile creation to final point redemption.
Make your AI actually useful.
Add this MCP to Claude, Cursor, or Windsurf and your AI stops guessing. It gets real tools to look things up, take action, and handle the stuff you keep doing by hand.
Start using Gameball on Vinkius019e389ccreate or update customer
Creates a brand-new customer profile or updates the details of an existing one in Gameball.
019e389cget customer activities
Retrieves a full log detailing all loyalty activities associated with a given customer ID.
019e389cget customer balance
Checks and reports the current point balance, value, and expiration dates for any user account.
019e389cget order transactions
Gets a detailed list of all loyalty points transactions tied to a specific order ID.
019e389chold points
Temporarily reserves points for a customer during checkout so they can't be used twice.
019e389crefund transaction
Processes the necessary point adjustments when an order is returned or canceled.
019e389csend events
Logs specific customer actions, like signing up or viewing a product, to track behavior for marketing.
019e389ctrack order
Finalizes an order by awarding points and confirming any point redemptions that occurred at checkout.
Choose How to Get Started
Build a custom MCP for your own tools, or connect a ready-made integration from our catalog.
Build Your Own
Turn any API into an MCP. Import a spec, define Agent Skills, or deploy with MCPFusion.
- Import from OpenAPI, Swagger, or YAML specs
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Make Your AI Do More
Start with Gameball, then connect any of our 5,000+ other servers whenever your AI needs more. One click, no limits.
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- Works with Claude, ChatGPT, Cursor, and more
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Independent Platform Disclaimer: Vinkius is an independent platform and is not affiliated with, endorsed by, sponsored by, verified by, or otherwise authorized by Gameball. All third-party trademarks, logos, and brand names are the property of their respective owners. Their use on this website is strictly for informational purposes to identify service compatibility and interoperability.
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Works with Claude, ChatGPT, Cursor, and more
The Model Context Protocol standardizes how applications expose capabilities to LLMs. Instead of operating in isolation, your AI gains direct access to external platforms, live data, and real-world actions through secure, standardized connections.
This server provides 8 capabilities that interface natively with Claude, ChatGPT, Cursor, and any MCP client. No middleware. No custom integration required.
Tracking Customer Loyalty Feels Like Juggling Spreadsheets and Support Tickets
Today, when a customer asks about their rewards, you're probably checking three different places: the CRM for contact info, the finance dashboard for balance totals, and maybe an old order system just to see what they bought. Then, if it was a refund, someone has to manually update points in a separate ledger.
With this MCP, your agent does all of that in one go. You ask about their rewards, and you get the final number—balance, value, and expiration date—immediately. It's not just reading data; it's getting actionable answers instantly.
Gameball MCP: Automating Points Accruals and Redemptions
You don't have to manually process point accrual anymore. The system takes the raw order details, runs track_order, awards the points based on your rules, and confirms any redemptions all in one clean command.
The difference is that you stop thinking about *how* to calculate it and just tell your agent *what* happened. The MCP handles the complexity of updating balances, holding points, and logging transactions so you can focus on the customer.
What you can do with this MCP connector
Connect this MCP to your existing AI client and handle all things related to customer loyalty. You can use it to set up new user profiles or update existing ones when a customer interacts with you. Need to know how many points a person has? It retrieves real-time balances, showing the monetary value and even which points are set to expire soon.
If an order comes in, you track it automatically to award loyalty points. The system also handles temporary redemptions by holding points during checkout or reversing transactions if a refund happens. Since Vinkius hosts this MCP, your agent gets instant access to all these customer actions from one spot, making retention strategy simple to run through conversation.
019e389c-58cf-702e-a747-3b9883669c02 
How Gameball MCP Works
- 1 Subscribe to this MCP and enter your Gameball API key into Vinkius.
- 2 Your agent connects, allowing it access to all loyalty tools via a natural chat interface.
- 3 You simply ask the AI client what you need—for example, 'What's customer X's balance?'—and the system runs the necessary operation.
The bottom line is that your agent handles complex reward calculations and data updates using only plain conversation.
Who Is Gameball MCP For?
E-commerce managers, growth specialists, and support staff who deal with customer loyalty daily. If you spend time switching between CRM dashboards, finance tools, and your chat interface just to answer a question about points, this is for you.
Needs to quickly check the balance or history of a customer in the chat window when they ask about their rewards.
Handles post-purchase tasks, like logging sales using track_order and processing refunds with refund_transaction to keep accounts accurate.
Uses the MCP to send customer events (send_events) or create new profiles (create_or_update_customer) to run specific retention campaigns.
What Changes When You Connect
- Stop guessing about customer points. Use get_customer_balance to instantly check a user's total available points, dollar value, and expiration dates without switching screens.
- Streamline the entire point earning process by using track_order with just the order details. This automatically awards points and confirms redemptions in one step.
- Improve data hygiene by running create_or_update_customer whenever a new user signs up. Your agent keeps the profile accurate for immediate use.
- Handle complex financial situations easily. If an item is returned, refund_transaction reverses the points accurately, maintaining balance integrity.
- Boost marketing insight. You can send_events to log specific actions (like viewing a product page) so your growth team can track behavior over time.
Real-World Use Cases
A customer asks why their points are low.
Instead of manually checking three separate systems, the agent runs get_customer_balance. The result instantly shows the current balance and clearly flags that 200 points expire next month, giving the user a concrete answer.
A sale is completed and needs rewards applied.
The ops worker provides the order ID to track_order. The MCP uses this data to award the correct loyalty points based on the purchase total and confirms that any pre-held redemptions are finalized.
A customer needs a profile created for an offline sale.
The agent runs create_or_update_customer, feeding it the email and name. This immediately syncs the new user into the loyalty program so they start earning points right away.
A product is returned and needs point reversal.
The support agent uses refund_transaction with the original order details. The MCP automatically calculates and reverses the exact number of points that were initially earned, keeping the ledger accurate.
The Tradeoffs
Manually calculating point accrual.
Trying to determine if a user gets 1 point per $5 spent by cross-referencing marketing guidelines and order totals in separate spreadsheets.
→ Just use track_order. Give it the order ID, and let the MCP handle the calculation, awarding points and finalizing redemptions automatically.
Forgetting to log customer actions.
A user browses 10 pages but never buys anything. The team misses out on retention data because they didn't log the browsing activity.
→ Run send_events whenever a key interaction happens. This logs the specific event (like 'viewed_product') so your growth team can build better marketing triggers.
Double-spending points at checkout.
A customer tries to use 100 points, but then uses another coupon that requires holding those same 100 points for a second calculation.
→ Use hold_points immediately when the user commits to the purchase. This reserves the exact amount needed and prevents any system conflict or double-spending.
When It Fits, When It Doesn't
Use this MCP if your core business process revolves around customer retention, rewards, points, or tiered loyalty status. If you need to track exactly how many points a user has, what those points are worth, and when they expire—this is mandatory. Don't use it if your primary goal is just basic CRM contact management; for that, other tools suffice. You don't need this MCP if you only want to send generic mass emails. Stick with this MCP for any function related to the monetary or experiential value of a customer relationship.
Common Questions About Gameball MCP
How do I get a current balance using get_customer_balance? +
You simply ask your agent to run get_customer_balance with the user ID. The response gives you the total points, its dollar value, and critical expiration dates all in one clear message.
Can I log a new customer profile using create_or_update_customer? +
Yes, you can use create_or_update_customer. This tool allows you to build or adjust core customer details and sync them into the loyalty system right away.
What is get_order_transactions for? +
get_order_transactions pulls a complete log of all points movements related to a specific order ID. This is useful for auditing or investigating why a balance looks off.
Should I use hold_points before an order tracks? +
Yes, it's smart practice. Use hold_points when you know points are about to be redeemed during checkout. This reserves the funds temporarily and prevents conflicts while other parts of the transaction run.
How do I reverse points after a cancellation using refund_transaction? +
Use refund_transaction. You provide the original order data, and the MCP calculates and processes the exact point reversal needed for the customer’s account.
What data should I send when logging non-purchase events using the `send_events` tool? +
You must include a clear event type and associated metadata. This allows your system to distinguish between actions like 'viewed_product' or 'signed_up', providing better context for retention analysis.
How do I check the full history of changes made to an account using `get_customer_activities`? +
This function retrieves a comprehensive, chronological audit log. You can filter this data by specific date ranges or user IDs to pinpoint exactly when and how customer profiles were updated across your system.
If an order fails during checkout, does `track_order` still award points? +
No, the MCP only awards points if the transaction status is marked as fully successful in Gameball. Always verify the payment clearance before calling this function to maintain accurate loyalty records.
How can I check a customer's current points balance? +
Use the get_customer_balance tool by providing the unique Customer ID. The agent will return the points balance, their monetary value, and any points nearing expiration.
Can I reserve points during a checkout process to prevent double-spending? +
Yes! The hold_points action allows you to temporarily lock a specific amount of points for a customer, ensuring they aren't used elsewhere while the transaction is being finalized.
How do I reward points to a customer for a new purchase? +
Use the track_order tool. By submitting the order ID and total price, Gameball will automatically calculate and award the appropriate loyalty points based on your configured rules.
Use it with your favorite AI tools
Connect this server to Cursor, Claude, VS Code, and more.