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Vinkius

Redo Connector for AI agents.

12 live capabilities

Manage e-commerce returns and shipping claims

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AI Agent

Why people use Redo

Redo for Automating E-commerce Return Logistics

This Connector changes that by bringing Redo into your AI client. Instead of navigating a dashboard, you just ask your agent to check a claim or process a refund. You get the same result with none of the manual navigation.

  • Claude
  • ChatGPT
  • Gemini
  • Cursor
  • Visual Studio Code
  • Windsurf

What Vinkius changes

You get a conversational interface for your entire returns and claims dashboard.

Use it from Claude, ChatGPT, Cursor or another AI client you already have.

One account · 5,900+ Connectors

  1. Real-world use case 01

    Handling a damaged item claim

    A customer says a vase arrived broken.

  2. Real-world use case 02

    Verifying product coverage

    Logistics needs to know if a specific SKU is covered by shipping protection.

  3. Real-world use case 03

    Logging customer frustration

    A representative needs to leave a note for the next shift.

Complete set · 12capabilities

The complete Redo capability set.

These are the exact actions your AI can choose when you ask it to work with Redo.

Capability set01 / 03

01—04

4 capabilities in this set.

Part of 12 available through Redo.

  1. 01 Capability

    Add internal note

    Post a comment on a return record to keep your team updated. This helps maintain a clear history of customer interactions.

  2. 02 Capability

    Approve return claim

    Approve a customer's request for a lost or damaged item. This updates the status so the customer gets their instructions.

  3. 03 Capability

    Verify api connection

    Check if your AI client is correctly connected to your Redo account. Use this to troubleshoot any integration issues.

  4. 04 Capability

    Get store details

    Fetch metadata about your specific store to check account status. It provides the context your agent needs to function.

Capability set02 / 03

05—08

4 capabilities in this set.

Part of 12 available through Redo.

  1. 05 Capability

    Get protection summary

    Get a high-level view of your shipping protection settings and coverage. This helps you understand your current policy limits.

  2. 06 Capability

    Get return details

    Pull specific data about a single return request or claim. You can use this to see the exact reason for a return.

  3. 07 Capability

    Get return shipping rates

    Get real-time costs for shipping return packages back to your warehouse. This ensures you provide accurate quotes to customers.

  4. 08 Capability

    List protected items

    See which products in your catalog are currently covered by protection. It prevents you from honoring ineligible claims.

Capability set03 / 03

09—12

4 capabilities in this set.

Part of 12 available through Redo.

  1. 09 Capability

    List store returns

    See a list of all returns and claims associated with your store. This gives you a bird's eye view of your current backlog.

  2. 10 Capability

    List return webhooks

    View your active webhook configurations for real-time data syncing. Use this to ensure your internal systems stay updated.

  3. 11 Capability

    Process final resolution

    Execute a final action like a refund, credit, or new exchange order. This closes the loop on the customer's request.

  4. 12 Capability

    Reject return claim

    Deny a customer's claim when it doesn't meet your protection criteria. This keeps your loss margins in check.

Set up in minutes

One URL. Then ask Redo to work.

Claude and ChatGPT only need the Connector URL. Copy it once, add it in settings, and use Redo from the conversation.

Choose your client

Live preview
Advanced clients IDE · CLI

Claude · Web + desktop

Official guide ↗

Connector URL · ready to paste

Streamable HTTP
https://edge.vinkius.com/vk_preview_7bDqOhXm7cJqZc69NPtG6dwaGONCtcn2Niit6Amp/mcp
  1. Step 01

    Open Connectors

    In Claude Web or Claude Desktop, open Settings and choose Connectors.

  2. Step 02

    Add the URL

    Choose Add custom connector, name it Redo, and paste the URL above.

  3. Step 03

    Turn it on in chat

    Select +, open Connectors, and enable Redo for the conversation.

Where the request belongs

Work Redo can move forward.

Built around the request

For e-commerce owners and support leads who are drowning in "Where is my order?" tickets and manual return processing.

01

E-commerce Ops Manager

Handles high-volume returns and logistics tracking without manual dashboard hopping.

02

Customer Success Rep

Resolves claims faster to improve customer sentiment during tense interactions.

03

Logistics Coordinator

Monitors shipping protection and calculates costs for replacement shipments.

Build the capability set

Add more capabilities.

Each Connector adds new actions and data without changing how you work.

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01 5 capabilities

Narvar

Streamline post-purchase experiences. track shipments, manage returns, and provide delivery estimates directly through your AI agent.

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02 10 capabilities

Enspire Commerce

Equip your AI agent to manage omni-channel orders, track inventory, and monitor shipments via the Enspire API.

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03 4 capabilities

Afosto

Retail and e-commerce engine. manage orders, inventory, products, and customers via AI.

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04 10 capabilities

Extensiv

Manage omnichannel operations via Extensiv. track orders and shipments, monitor inventory and warehouses, and manage vendors directly from any AI agent.

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05 9 capabilities

Elastic Path

Manage headless commerce workflows via Elastic Path. inspect carts, track purchases, and retrieve store navigation directly from any AI agent.

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Amplifier logo
06 7 capabilities

Amplifier

E-commerce fulfillment orchestration. manage orders, inventory, and shipments via AI.

View Connector

Bring your own AI

Change the model, client or framework. Keep Redo connected.

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Before you connect

Questions about Redo.

The practical details behind the request, access and result.

Can Redo MCP help with lost packages?

Yes, it lets your agent check shipping protection claims for items lost in transit to see if they qualify for a refund.

Does Redo MCP support store credits?

Yes, you can use it to issue store credits as a final resolution for returns or damaged items.

Can I see shipping costs with Redo MCP?

Yes, the Connector pulls real-time rates for return packages so you can give customers accurate pricing instantly.

How does Redo MCP handle internal notes?

It lets your agent add internal comments to specific return records, which helps keep your team aligned on customer issues.

Can Redo MCP check my store settings?

Yes, it can pull metadata to verify your account details and store-specific information.

Can I use Redo MCP to approve claims quickly?

Exactly. You can ask your agent to approve or reject claims directly in your chat, which speeds up the entire support process.

How do I get my API Secret for Redo?

Log in to your Redo dashboard, navigate to Settings > API, and you can generate or copy your active secret key.

Are shipping protection claims handled differently than returns?

No, Redo treats shipping protection claims (for lost, damaged, or stolen items) as a specific type of return record, accessible via the same capabilities.

Can I approve a return request directly through the agent?

Yes! Use the 'approve_return_claim' capability and provide the Return ID. The agent will update the status in Redo instantly.

How do I see the reasons why customers are returning items?

The 'get_return_details' capability retrieves the full metadata for any request, which includes the specific return reason code and customer comments.

One connection away

Give your agent a direct line to Redo.

Connect Redo once. Keep it beside 5,900+ managed Connectors when the next task needs more.

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