Salesforce Commerce Cloud MCP. Manage everything from Product Catalog to Order Fulfillment.

You're connectin’ your AI client straight into Salesforce Commerce Cloud, so you don't gotta waste time clicking through endless dashboards. This server lets you handle everything from product catalog deep dives to order fulfillment tracking just by talking to it. Your agent handles the whole workflow.

Managing Orders and Tracking Fulfillment

You can pin down specific customer orders using sf_search_orders, which checks for them by number or account name, giving you the status, total amount, and effective date right away. If you're dealing with a complex order, use sf_order_items to pull every single line item associated with that order; it details the product name, how many units were ordered, the unit cost, and the final total price for each item.

For managing fulfillment queues, you can run sf_orders_by_status, letting you filter orders down to only those marked 'Draft' or 'Activated.'

Handling Product Catalog Data

The catalog is huge, but we’ll get you what you need. You can search the whole product database using sf_search_products by name or SKU; this tells ya about the item's family, description, and if it's active. Need to browse a specific segment? Use sf_products_by_family to grab every available, active product that belongs to one category, like 'Software.' And when you gotta fix something—like changing a product’s name, status, code, or even grouping it under a new family—you run sf_update_product.

Pricing Logic and Pricebooks

The pricing structure is complicated, but we'll make sense of it. First, you can use sf_list_pricebooks to get a list of every single price book in your org; this shows you the name, description, and whether it’s the standard one. To check what an item costs under specific rules, run sf_pricebook_entries.

This pulls out the exact unit price and active status for a product within any given price book context.

How It All Works Together

Your agent doesn't just give you data; it handles the whole sequence. You can search for an order using sf_search_orders, then grab all of its line items with sf_order_items. If you need to verify what that product costs under a specific channel, your agent runs sf_list_pricebooks first, and then uses sf_pricebook_entries against the relevant price book.

You can browse an entire category using sf_products_by_family, find a SKU with sf_search_products, and if you spot an error in the product details, you use sf_update_product. This keeps your AI client focused on action, not just reading data.