Sendbird MCP. Manage chat users and moderation instantly.
Sendbird gives your AI agent total command over a complex chat ecosystem. Use this MCP to manage users, create everything from massive public open channels to private group chats, and enforce moderation rules instantly. You can control user accounts, run automated bots, and ban or mute troublesome members—all through natural conversation.
Give Claude and any AI agent real-world access
Create new user profiles, list existing accounts, or modify user tokens within the chat system.
Establish both large public channels and private group chats, and manage them by updating metadata or deleting them entirely.
Maintain community standards by muting users in a channel, banning accounts outright, or freezing entire conversations during an incident.
Set up and manage bots to send automated messages and programmatically interact with different user groups.
Retrieve information about specific open channels or list all existing public channels for quick reference.
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What AI agents can do with Sendbird: 17 Tools for Chat Management
These tools let you programmatically handle every administrative function of your chat system, from creating accounts to enforcing safety rules.
Make your AI actually useful.
Add this MCP to Claude, Cursor, or Windsurf and your AI stops guessing. It gets real tools to look things up, take action, and handle the stuff you keep doing by hand.
Start using Sendbird MCPBan User
Removes a user from a channel permanently using the ban function.
Block User
Prevents a specific user from interacting with your chat application.
Create Bot
Registers and sets up a new automated bot account within the messaging system.
Create Group Channel
Create a group channel
Create Open Channel
Establishes a public channel accessible to all users in your community.
Create User
Create a new Sendbird user
Delete Open Channel
Permanently removes an open channel from the system.
Freeze Channel
Stops all messaging in a channel, preventing users from posting until it is unfrozen.
Get Open Channel
Retrieves the details and status of a specific open channel using its URL.
Invite Group Channel
Adds existing users to a private group chat that they are not already part of.
Join Group Channel
Makes the calling user join an existing private group conversation.
Leave Group Channel
Removes the calling user from a specific private group chat.
List Open Channels
Generates a list of all current public channels available on the platform.
List Users
Retrieves a comprehensive list of every user currently registered on the platform.
Mute User
Silences a user within a channel, preventing them from sending messages without full...
Send Bot Message
Sends an automated message through the established bot account to a target user or...
Send Message
Allows sending any standard text message into a specified channel.
Update Open Channel
Modifies the metadata or settings of an existing public channel, like changing its name.
Security and governance baked right in.
Pick your AI client below to get set up. Just create a Vinkius account, subscribe, and you're instantly up and running. We handle the entire backend infrastructure, delivering out-of-the-box support for HTTPS Streamable, SSE, and OAuth2—zero messy routing required.
Choose How to Get Started
Build a custom MCP for your own tools, or connect a ready-made integration from our catalog.
Build Your Own
Turn any API into an MCP. Import a spec, define Agent Skills, or deploy with MCPFusion.
- Import from OpenAPI, Swagger, or YAML specs
- Create Agent Skills with progressive disclosure
- Deploy to edge with MCPFusion framework
- Built in DLP, auth, and compliance on each call
- Real time usage dashboard and cost metering
- Publish to catalog or keep private
Make Your AI Do More
Start with Sendbird, then connect any of our 5,200+ other servers whenever your AI needs more. One click, no limits.
- Use this MCP plus 5,200+ others, all in one place
- Add new capabilities to your AI anytime you want
- Connections are secured and governed automatically
- Track usage and costs across all your servers
- Works with Claude, ChatGPT, Cursor, and more
- New servers added to the catalog weekly
Independent Platform Disclaimer: Vinkius is an independent platform and is not affiliated with, endorsed by, sponsored by, verified by, or otherwise authorized by Sendbird. All third-party trademarks, logos, and brand names are the property of their respective owners. Their use on this website is strictly for informational purposes to identify service compatibility and interoperability.
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No stored credentials
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Policy on each call
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Token Compression
~60% cost reduction
Handling chat infrastructure used to mean a dozen different dashboards and tabs.
Today, if your team needs to moderate an issue, you typically have to jump between three systems: the user management portal, the channel settings page, and the moderation log. You copy IDs here, paste them there, click through multiple confirmation screens, and then repeat the process for every single incident.
With this MCP, that entire manual dance disappears. Your agent handles it all in one go. Instead of copying IDs or clicking a dozen times, you simply ask your AI client to perform the moderation actions—like 'mute_user' or 'block_user.' You get direct control without leaving your primary workflow.
Sendbird MCP gives you full command over user and channel lifecycle management.
The manual steps that vanish include listing users across different tabs, creating a new public space (using 'create_open_channel'), and then finding the right group to invite people into. It's a multi-step process with high friction every single time.
Now, you tell your agent what needs doing—for instance, 'Create a global channel and populate it with these five users.' The MCP runs all necessary tools sequentially, handling the entire workflow from start to finish in one command.
What Sendbird MCP does for your AI
You connect your messaging infrastructure directly to any AI agent via Vinkius. Sendbird lets you handle every aspect of your chat platform without logging into a separate dashboard. Instead of navigating complex menus to check who's online or banning a spammer, your AI acts as a real-time administrator.
This MCP gives you the ability to build out and maintain an entire communication ecosystem through simple commands. You can create new users and manage their profiles, set up both public open channels for general discussion, and private group chats for specific teams. If you need to enforce safety rules, your agent handles moderation actions like blocking or muting troublesome members.
Plus, you can programmatically deploy bots that send messages and interact with users on your behalf.
019e38ea-9c83-70a6-9848-f5cb135bc104 How to set up Sendbird MCP
The bottom line is you use natural conversation to execute administrative tasks that used to require multiple clicks and complex dashboard navigation.
Subscribe to the Sendbird MCP and provide your required Sendbird App ID and Master API Token.
Connect this MCP to any compatible AI client, granting it permissions to manage your chat environment.
Ask your agent conversational questions like 'Ban user X for violating community guidelines,' or 'Create a new group channel for the marketing team.'
Who uses Sendbird MCP
This MCP is essential for Support Leads who are tired of switching between ticketing systems and chat dashboards. It's also perfect for Developers testing user provisioning or Community Managers who need instant, large-scale moderation tools without leaving their console.
Needs to quickly check channel history and moderate users (like using 'mute_user' or 'block_user') without exiting the support agent interface.
Oversees large, public channels. They use this MCP to enforce safety rules across huge user bases by calling tools like 'ban_user' and 'freeze_channel'.
Tests new features by writing scripts that call tools such as 'create_open_channel' or 'create_group_channel' to provision environments.
Benefits of connecting Sendbird MCP
Moderation is immediate. Instead of checking a dashboard to ban someone, you just ask your agent to 'ban user X,' and it happens instantly across the entire platform.
Channel setup scales with natural language. You don't need to manually create an open channel or group; you simply tell your AI client to do it using 'create_open_channel.'
You maintain full control over user accounts. Use 'list_users' to see every account and 'block_user' if someone needs immediate removal from the system.
Automation is simple. You can create dedicated bots, then use 'send_bot_message' to distribute automated announcements or support responses without writing any boilerplate code.
Safety protocols are centralized. If a public channel gets into trouble, you don't waste time; you run 'freeze_channel' to stop the mess instantly.
Sendbird MCP use cases
Handling Spam in a Public Forum
A community manager notices a spammer posting repeatedly in the main forum. They ask their agent: 'Freeze channel at URL X and ban user Y.' The MCP executes both commands immediately, stopping the problem without manual intervention.
Onboarding a New Department
A developer needs to set up private communications for three new teams. They ask their agent: 'Create group channels and invite users A, B, C.' The MCP uses 'create_group_channel' and 'invite_group_channel' multiple times, provisioning the entire communication structure in seconds.
Managing Support Escalations
A support lead needs to temporarily silence a user who is harassing others. They simply tell their agent: 'Mute this user.' The MCP runs 'mute_user,' solving the issue instantly without needing to access moderation tools.
Auditing User Activity
A compliance officer needs an audit of all platform users. They ask their agent to run 'list_users' and receive a comprehensive list, allowing them to verify account status across the entire system.
Sendbird MCP tradeoffs
What to watch out for, and the recommended way to handle each one.
Trying to manually update channel details
The user tries to go into the dashboard settings, find the correct open channel, and manually change its name. This takes multiple clicks and is prone to human error.
Use the 'update_open_channel' tool via your agent. You just need to tell it, 'Change the metadata for this open channel to X,' which bypasses all manual clicking.
Forgetting user permissions
The support team tries to block a high-profile account but doesn't know if they have the necessary API token permissions, leading to an error.
Ensure your setup includes all tokens and use 'block_user' through your agent. The MCP handles the permission checks and execution flow for you.
Using a basic messaging tool
The user relies only on sending messages, but cannot perform administrative actions like freezing or banning users.
This MCP provides deep control. Use 'freeze_channel' to halt all communication immediately, which is far beyond simple message sending.
When to use Sendbird MCP
You should use this Sendbird MCP if your primary need is administrative control over a live chat platform—specifically managing users, enforcing moderation, and building channels at scale. It’s perfect for teams that need to move from manual dashboard clicks to conversational command execution.
Do NOT use this MCP if you only need simple messaging functionality (e.g., just sending one-off messages). For those basic tasks, a simpler integration might suffice. However, if your workflow involves any level of moderation—like using 'ban_user' or managing complex user lifecycles with 'create_user'—this MCP is required because it gives you the full administrative toolkit.
Frequently asked questions about Sendbird MCP
Can I use Sendbird MCP to list all existing users? +
Yes. You can run 'list_users' through your agent to retrieve a comprehensive roster of every user on your platform, which is helpful for auditing or segmentation.
How do I create a new public channel using Sendbird MCP? +
You use the 'create_open_channel' tool. This allows you to establish a massive public space and get its URL immediately, letting your community direct traffic there.
What is the difference between 'block_user' and 'ban_user' in Sendbird MCP? +
While both restrict access, 'block_user' generally prevents interaction with the application. 'ban_user,' however, performs a more permanent ban from the specific channel.
Can I automate announcements using Sendbird MCP? +
Yes. You can use the 'create_bot' tool to set up an automated account and then execute 'send_bot_message' to distribute announcements across your user base programmatically.
What if I need to delete a public channel? +
You run the 'delete_open_channel' tool via your agent. This permanently removes the specified open channel from the system, cleaning up unnecessary spaces.