ShipBob MCP. Manage Inventory, Orders, and Fulfillment Logistics
ShipBob MCP connects your AI agent directly to your e-commerce fulfillment system, giving you full control over your supply chain. You can manage product records, track inventory across multiple locations, create new orders, and update shipment details—all through natural conversation. It eliminates the need to jump between your store backend and the ShipBob dashboard just to check stock or cancel a shipment.
Give Claude and any AI agent real-world access
Get real-time details, current statuses, and tracking numbers for specific fulfillment orders.
Check stock counts by location, group lot, or get an aggregated overview of all available inventory units.
Establish new products, manage product variants, or combine existing items into bundles.
Generate return merchandise authorizations (RMAs) or create warehouse receiving orders (WROs).
Correct shipping addresses, cancel multiple shipments at once, or update tracking information.
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What AI agents can do with ShipBob: 30 Tools for Fulfillment & Logistics
Use these tools to manage everything from order cancellation and address updates to detailed inventory history queries, all within your AI chat interface.
Make your AI actually useful.
Add this MCP to Claude, Cursor, or Windsurf and your AI stops guessing. It gets real tools to look things up, take action, and handle the stuff you keep doing by hand.
Start using ShipBob MCPBatch Cancel Shipments
Cancels an entire group of shipments simultaneously.
Batch Update Tracking
Marks multiple tracking records as successfully synced to your internal system.
Cancel Order
Cancels a specific order and any associated shipments.
List Channels
Retrieves a list of all e-commerce sales channels the account is connected to, such...
Convert Variant To Bundle
Combines product variants into a single new bundle listing.
Create Order
Generates and submits a new fulfillment order to the warehouse.
Create Product
Sets up entirely new products, including all required variants.
Create Receiving
Generates a formal Warehouse Receiving Order (WRO) for incoming inventory.
Create Return
Initializes and manages a return merchandise authorization (RMA).
Get Inventory Levels By Location
Retrieves current inventory stock counts, separated by specific fulfillment center...
Get Inventory Levels By Lot
Checks how much inventory is available, grouped specifically by lot or expiration...
Get Inventory Levels
Gets a comprehensive total count of all inventory items across every location.
Get Order
Fetches detailed information and the current shipping status for any given order number.
Get Product
Retrieves all details associated with a specific product listing.
Get Receiving Labels
Downloads printable PDF box labels required for a Warehouse Receiving Order (WRO).
Get Shipment
Retrieves specific, granular details about an already created shipment.
List Inventory
Lists all inventory items currently tracked in the system.
List Invoices
Retrieves a list of invoices based on specified date ranges.
List Orders
Provides a searchable list of orders, allowing filtering by status or tracking information.
List Products
Lists all available products in the catalog with advanced filtering options.
List Receiving
Shows a list of all active Warehouse Receiving Orders (WROs).
List Returns
Displays a searchable list of all return orders.
List Transaction Fees
Lists the different types of transaction fees that apply to sales.
List Product Variants
Gets every size, color, or style variation associated with a particular product.
Query Inventory History
Queries and reports on all historical inventory movement events for auditing purposes.
Query Transactions
Searches through financial records, including charges and credits.
Set External Sync Receiving
Marks the Warehouse Receiving Orders (WROs) as having been successfully updated in...
Update Product
Changes and saves modified details for an existing product listing.
Update Return
Modifies the status or details of a return order that is already active.
Update Shipment Address
Corrects and updates the final shipping address for an existing shipment.
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Build Your Own
Turn any API into an MCP. Import a spec, define Agent Skills, or deploy with MCPFusion.
- Import from OpenAPI, Swagger, or YAML specs
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Start with ShipBob, then connect any of our 5,200+ other servers whenever your AI needs more. One click, no limits.
- Use this MCP plus 5,200+ others, all in one place
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Independent Platform Disclaimer: Vinkius is an independent platform and is not affiliated with, endorsed by, sponsored by, verified by, or otherwise authorized by ShipBob. All third-party trademarks, logos, and brand names are the property of their respective owners. Their use on this website is strictly for informational purposes to identify service compatibility and interoperability.
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The e-commerce dashboard overload is exhausting.
Today, managing fulfillment means toggling between your storefront backend, the dedicated inventory system, the order management platform, and the shipping carrier portal. You copy an SKU from one tab to another, you paste a tracking number into a third, then switch back out just to check if that item has been packed. It's slow, it’s error-prone, and frankly, it takes up too much time.
With this MCP, your AI agent acts as the central hub for all that data. You simply ask: 'What is the status of order 900?' The response includes the order details, the current shipment status from `get_order`, and confirmation on whether the address needs an update via `update_shipment_address`. It brings everything together.
ShipBob MCP: Full Command Over Your Supply Chain
Manual tasks like creating a return order (`create_return`) or setting up warehouse receiving records are often slow, requiring multiple clicks and status checks across different pages. This means delayed restocking and lost time.
Now, you ask your agent to `create_receiving` or `cancel_order`. The MCP handles the multi-step process behind the scenes. You get confirmation, instantly. It’s done.
What ShipBob MCP does for your AI
Managing e-commerce logistics shouldn't require three different browser tabs and a dedicated operations degree. This MCP connects your AI agent directly to ShipBob, letting you run your entire fulfillment process through conversation. Instead of navigating complex dashboards, you simply ask for what you need: 'What's the stock level for SKU 123?' or 'Can we cancel order 500?'
This tool lets you handle everything from managing product variants and converting items into bundles to tracking down historical inventory movements. If you're looking for a way to put all your supply chain data in one place, check out the Vinkius catalog; connecting this MCP gives your AI client immediate access to deep operational capabilities.
It’s about taking full command of order processing and warehousing visibility. You can create return orders, manage warehouse receiving documents, or just get a detailed status on any shipment without ever leaving your chat interface.
019e38eb-bb03-7395-9e9a-708473493c83 How to set up ShipBob MCP
The bottom line is you stop jumping between systems and manage logistics directly through natural conversation with your AI client.
Subscribe to the MCP and enter your ShipBob API Token.
Connect this MCP to your preferred AI client (Claude, Cursor, etc.).
Ask your agent a question or issue a command—for example, 'Show me all inventory levels grouped by lot'—and get instant data back.
Who uses ShipBob MCP
Anyone managing e-commerce inventory or fulfillment runs into the same bottleneck: too much data spread across too many dashboards. This MCP is for the operations manager who needs visibility, and the customer service agent who can't afford to spend minutes tracking down a single order number.
Checks stock levels or creates new products instantly without logging into multiple administrative portals.
Retrieves tracking numbers and updates shipping addresses for customers in seconds to resolve inquiries quickly.
Monitors warehouse receiving activity, checks inventory history, or cancels bulk shipments when supply chain plans change.
Benefits of connecting ShipBob MCP
Stop bouncing between dashboards. Your AI agent handles complex tasks like generating a return order (create_return) or updating an address on the fly.
Never guess your stock count again. You can get accurate inventory levels by location using get_inventory_levels_by_location, so you always know what's available to ship.
Product maintenance is simple. Instead of manual data entry, you can create new products (create_product) or combine variants into bundles (convert_variant_to_bundle) with a single prompt.
Customer service improves instantly. If a customer needs an address change, your agent runs update_shipment_address immediately, confirming the fix without manual clicks.
Audit trails are clean. You can query inventory history using query_inventory_history and review all transaction records via query_transactions, giving you total accountability.
Speed up receiving. Instead of printing labels manually, you request them with get_receiving_labels, getting the required PDF box labels instantly.
ShipBob MCP use cases
A shipment needs an address change before dispatch.
The CS agent realizes the customer gave the wrong zip code. Instead of emailing the ops team to manually correct it, they use their AI client to run update_shipment_address, fixing the error instantly and confirming the new delivery details.
Inventory count is off across different warehouses.
The Ops Manager needs to know if a specific SKU is available at three different fulfillment centers. They prompt the agent to run get_inventory_levels_by_location and get immediate, segmented stock numbers.
A batch of orders must be canceled due to supplier delays.
Instead of going into the dashboard and canceling 20 separate orders one by one, the manager uses batch_cancel_shipments with a simple prompt, clearing out all affected shipments in bulk.
A customer returns an item that needs to be restocked.
The agent initiates the process using create_return, logs the incoming goods as a Warehouse Receiving Order (create_receiving), and then uses list_returns to track its progress through the system.
ShipBob MCP tradeoffs
What to watch out for, and the recommended way to handle each one.
Searching multiple dashboards for stock.
The team spends 15 minutes logged into three different systems (inventory, orders, and product catalog) trying to verify if an item is ready to ship, only finding out at the end that two sites are out of sync.
Use your AI client with this MCP. Ask it to get_inventory_levels or list_products. The agent pulls all three data points for you in one query.
Manually correcting shipment addresses.
A customer calls about a wrong address, and the support rep has to wait 10 minutes while an ops teammate manually logs into another portal just to make the change.
The agent runs update_shipment_address. It performs the correction instantly through conversation, notifying the user right away.
Overlooking historical inventory movements.
Management needs to know why stock dipped last month. They have to download multiple reports and compare spreadsheets just to piece together the movement timeline.
Use query_inventory_history. You get a single, coherent report of every movement event in one place.
When to use ShipBob MCP
Use this MCP if your primary pain point is data fragmentation across multiple e-commerce operational dashboards. If you frequently need to check stock levels by lot/expiration date (get_inventory_levels_by_lot), or if managing the lifecycle of an order (from create_order to update_shipment_address) involves jumping between systems, this is essential. You'll love it.
Don't use this MCP if you just need general market intelligence or deep accounting analysis that doesn't touch fulfillment data. If your task is simply listing available fee types (list_transaction_fees), a simple database query tool might suffice and be less complex than the full scope of the ShipBob tools.
Frequently asked questions about ShipBob MCP
How do I check inventory levels with ShipBob MCP? +
You can use get_inventory_levels. This tool lets you see the total stock count across all locations, or if you need more detail, you can specify if you want to view stock grouped by lot using get_inventory_levels_by_lot.
Can I update a shipping address with ShipBob MCP? +
Yes. Use the update_shipment_address tool. It lets your agent correct and save a new shipping location for an existing shipment, preventing costly delays.
What is the best way to handle returns with ShipBob MCP? +
Start by using create_return. This generates the necessary return order (RMA) in the system. After the item arrives, you can then manage its intake using list_returns.
Does ShipBob MCP let me create new products? +
Yes. You use create_product to set up brand new items and their variants. If you have existing product variations that need grouping, convert_variant_to_bundle handles that for you.
How do I get a list of my active sales channels? +
Simply ask the agent to run list_channels. It will pull all connected e-commerce platforms, like your Shopify or Amazon integrations, into one easy response.