SurveySparrow MCP. Analyze feedback and manage contacts through conversation.
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SurveySparrow connects conversational survey data collection with your agent workflow. It lets you list surveys, analyze submissions by status, and manage CRM contacts all from a single chat interface.
What your AI agents can do
Create contact
Adds a new contact record into your SurveySparrow audience directory.
Remove contact
Permanently deletes a contact record from the audience directory.
Get user profile
Retrieves general account and user profile information, including region settings.
Creates, retrieves details for, lists, and deletes contacts in your audience directory.
Lists all survey responses and filters them by completion status to track overall user engagement.
Retrieves details about specific surveys or lists all available conversational surveys in your account.
Lists past survey invitations and checks the status of active webhooks for workflow confirmation.
Checks general account settings, region details, and contact lifecycle management directly through commands.
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Supported MCP Clients
OAuth 2.0 Compatible Gemini Waiting for input…
SurveySparrow: 12 Tools for CX and Contact Management
These tools let you interact with SurveySparrow's core functions—from managing audience records to analyzing survey submission data—using specific, direct commands.
Make your AI actually useful.
Add this MCP to Claude, Cursor, or Windsurf and your AI stops guessing. It gets real tools to look things up, take action, and handle the stuff you keep doing by hand.
Start using SurveySparrow on Vinkius019dd16bcreate contact
Adds a new contact record into your SurveySparrow audience directory.
019dd16bremove contact
Permanently deletes a contact record from the audience directory.
019dd16bget user profile
Retrieves general account and user profile information, including region settings.
019dd16bget contact info
Retrieves specific details for an existing contact using their unique ID or criteria.
019dd16bget survey questions
Lists the specific fields or questions contained within a given survey structure.
019dd16bget survey details
Fetches high-level metadata and general information about a specified survey.
019dd16blist contact folders
Retrieves a list of existing contact lists or folders in your CRM directory.
019dd16blist crm contacts
Lists all contacts currently stored in your main audience management system.
019dd16blist survey responses
Lists all submitted survey responses, allowing filtering by completion status (started or completed).
019dd16blist email shares
Retrieves a history of sent survey invitations and email shares for tracking purposes.
019dd16blist surveys
Retrieves a list of every conversational survey set up in your account.
019dd16blist active webhooks
Lists all active webhooks to verify which events are configured for notifications.
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Independent Platform Disclaimer: Vinkius is an independent platform and is not affiliated with, endorsed by, sponsored by, verified by, or otherwise authorized by SurveySparrow. All third-party trademarks, logos, and brand names are the property of their respective owners. Their use on this website is strictly for informational purposes to identify service compatibility and interoperability.
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Works with Claude, ChatGPT, Cursor, and more
The Model Context Protocol standardizes how applications expose capabilities to LLMs. Instead of operating in isolation, your AI gains direct access to external platforms, live data, and real-world actions through secure, standardized connections.
This server provides 12 capabilities that interface natively with Claude, ChatGPT, Cursor, and any MCP client. No middleware. No custom integration required.
Manual reporting shouldn't involve jumping between dashboards.
Right now, figuring out the state of your customer feedback is a chore. You log into SurveySparrow, check the main dashboard for completion rates. Then, if you need to know who submitted it, you have to export a list and cross-reference it in your separate CRM tool. It's copy/pasting data across three different systems just to get an answer.
With this MCP server, you tell your agent: 'Show me the 5 most recent responses for Customer Effort Score.' The agent pulls that response count, identifies the associated contact ID, and gives you a single summary. You don't copy anything; you just read the final answer.
SurveySparrow MCP Server: Analyze feedback with `list_survey_responses`.
Today, if you want to know which contacts are actively engaging, you have to run a report on submissions and then manually match those IDs against your CRM list. You might miss stale records or duplicates because the systems don't talk together automatically.
Now, you tell the agent: 'List all completed surveys responses for users in the 'Platinum Tier' contact list.' The agent links `list_crm_contacts` and `list_survey_responses` instantly, giving you a clean report that matters. It’s faster, and it never drops a record.
What you can do with this MCP connector
Connecting SurveySparrow to your AI client gives you immediate control over how you collect feedback and manage contacts. You can handle the whole workflow—from gathering survey data to updating CRM records—all within a single chat interface.
Managing Your Audience Directory (CRM Contacts)
You gotta keep track of who you're talking to, right? With this server, you control every contact record in your audience directory. Want to add someone new? You can run create_contact and dump a fresh record into the system. Need to find out what details you already have on an existing client? Just ask for their info using get_contact_info, giving it your unique ID or any criteria you've got.
If someone's contact data is outdated, don't worry; you can run remove_contact and wipe that record permanently from the directory. You can also peep at what existing lists are set up by calling list_contact_folders, which pulls a list of all your organized contact groups. To see who's in the main system, simply ask for all contacts using list_crm_contacts.
Analyzing Survey Submissions and User Engagement
Tracking responses is key. You can get a full rundown of every survey you've set up by calling list_surveys, which pulls a list of every conversational survey in your account. If you need to know what questions are inside one of those surveys, use get_survey_details for general info, or run get_survey_questions to see the specific fields and structure.
When it comes to submissions, you can list all submitted responses using list_survey_responses. Better yet, you can filter that massive list by completion status—you'll get everything marked as either started or fully completed. This lets you track engagement without ever leaving your chat window.
Tracking Campaigns and Account Status
Did someone actually get the link? You can check out the history of sent invites and email shares using list_email_shares to verify campaign distribution. To make sure your automated workflows are firing correctly, you can list all active webhooks by calling list_active_webhooks, confirming exactly which events have notification set-ups.
For a full picture of your setup, the server lets you check general account settings and region details via get_user_profile. This gives you visibility into both your operational status and how the system is configured.
019dd16c-3ce9-735f-a21a-90fdbab0adbb 
How SurveySparrow MCP Works
- 1 First, subscribe to the server. Then, you must enter your SurveySparrow Access Token and select your operational region (e.g., US or EU).
- 2 Next, tell your agent what data you need—for example: 'Show me all completed responses for the Product Pulse Check survey.'
- 3 The agent calls the necessary tool(s), fetches the raw data, and presents a clean summary back to you in plain text.
The bottom line is: your AI client acts as a single dashboard, letting you manage all feedback and contact data without logging into SurveySparrow itself.
Who Is SurveySparrow MCP For?
This is for the Customer Experience Manager who's tired of clicking through five different dashboards just to check completion rates. It’s also for Marketing Analysts needing to verify if a contact exists before running a campaign, and Operations Engineers who need to audit webhooks instantly.
Uses the agent to quickly list surveys or query responses by status. They check completion rates and summarize sentiment without manual reporting.
Manages contact lists via list_crm_contacts and tracks campaign reach using list_email_shares to ensure targeted outreach efforts hit the right audience.
Verifies that automated systems are working by listing active webhooks or checking account settings via get_user_profile. They maintain data integrity in the CRM.
What Changes When You Connect
- See who's completed a survey instantly. Use
list_survey_responsesto filter submissions by status, giving you immediate visibility into completion rates for specific campaigns. - Manage your CRM audience without leaving the chat. You can use
create_contactorget_contact_infoto verify user records before running an outreach campaign. - Audit automated workflows easily. Call
list_active_webhooksto confirm every event-driven notification is firing as expected, preventing data gaps. - Understand survey design flaws fast. Run
get_survey_questionson a specific survey ID to quickly list all fields and see if the question structure needs tweaking. - Track campaign reach end-to-end. Use
list_email_sharesto verify exactly how many times an invitation was sent, linking outreach volume back to conversion data.
Real-World Use Cases
Auditing a Campaign Failure
The operations team suspects a survey isn't reaching certain users. They ask the agent to run list_crm_contacts and filter by 'unsubscribed'. Then, they use list_email_shares to see which groups were missed, immediately identifying the contact list gap.
Analyzing Post-Launch Sentiment
The CX Manager needs a quick sentiment check on a new feature. They ask for responses using list_survey_responses, filtering only for 'completed' submissions. The agent returns the total count and average time spent, allowing them to know if the launch hit its target engagement rate.
Cleaning Up Stale Data
A Marketing Analyst discovers old contacts that are no longer relevant. They run list_crm_contacts to find the stale records and then use remove_contact on specific IDs, keeping the audience directory clean for future campaigns.
Validating System Setup
An engineer needs to know if their survey data is triggering external alerts. They run list_active_webhooks, verify the correct webhook exists, and use get_user_profile to confirm the regional settings match the expected deployment zone.
The Tradeoffs
Trying to find a user by their name.
Asking 'Find Jane Doe' without specifying the field. This is ambiguous because you don't know if she exists in contacts, or if you need her survey history first.
→
Always use list_crm_contacts and filter by a unique identifier like email or ID. If you get the contact ID from that list, then use get_contact_info to confirm details.
Assuming all surveys are active.
Relying on memory or general documentation to know if a survey is live enough to collect data. You might run an analysis only to find zero responses.
→
First, always call list_surveys to get the official list of available surveys. Then, use get_survey_details on the ID you care about before running any response queries.
Trying to analyze submissions without status filters.
Asking 'Show me survey results' which returns a massive dump including partial data and drafts. This overwhelms the agent and requires manual sifting.
→
Be specific: always use list_survey_responses and specify the required filter, like status=completed. This guarantees you only see actionable, finished records.
When It Fits, When It Doesn't
Use this server if your primary bottleneck is moving data between SurveySparrow's survey collection system and your internal CRM or operational dashboards. Specifically, if you need to combine 'Who responded?' with 'What did they say?' while also keeping track of their contact details (using get_contact_info after running list_crm_contacts).
Don't use it if all you need is simple data retrieval from a single source. For example, if you only care about the survey structure itself, just calling list_surveys and then get_survey_questions might be enough—you don't need to involve contact tools. If your goal is purely CRM management (e.g., 'I just need to add a new lead'), stick to the contact-specific functions like create_contact. This server works best when you have multiple data points (Contacts + Surveys) and need them reconciled.
Common Questions About SurveySparrow MCP
How do I see all the available surveys using list_surveys? +
You run list_surveys to get an indexed list of every survey in your account. This function provides metadata for each one, helping you pick the right ID for analysis.
Can I check if a contact exists before running a campaign? Use get_contact_info. +
Yes. Running get_contact_info allows your agent to verify that the contact record is active and available in the CRM using their ID or email address.
What status can I filter responses by? list_survey_responses +
You can filter submissions by 'completed' or 'started'. This distinction lets you separate finalized data from users who abandoned the survey process early on.
Where do I find out what questions a specific survey has? get_survey_questions +
Use get_survey_questions and provide the target survey ID. This returns a detailed list of every field, including text box types and mandatory status.
How do I check if my webhooks are working correctly? list_active_webhooks +
Call list_active_webhooks. This shows all active notification endpoints configured in your account, letting you verify that event-driven workflows remain online.
How do I check all available contact lists before running a campaign? Use list_contact_folders. +
Running list_contact_folders returns a list of every segment or folder you've created. This lets you see which groups of contacts are ready for targeted outreach.
If I need to delete an old contact, how do I use the remove_contact tool? +
You must provide the unique contact ID to the remove_contact tool. This action permanently deletes the record from your CRM; always confirm the ID before running it.
What specific metadata can I get using get_survey_details? +
get_survey_details retrieves the core configuration data for a survey. You'll find details like its creation date, last modification timestamp, and overall active status.
Can I see all the questions in a survey via AI? +
Yes! Use the get_survey_questions tool and provide the Survey ID. Your agent will retrieve the complete structure, including labels and field types.
How do I list all the contacts stored in my account? +
Run the list_crm_contacts query. The agent will retrieve a list of all audience members stored in your SurveySparrow account.
Is it possible to see the status of survey responses (started vs completed)? +
Absolutely. Use the list_survey_responses tool and provide the Survey ID. You can pass the optional state parameter to filter by completion status.
Use it with your favorite AI tools
Connect this server to Cursor, Claude, VS Code, and more.