How to Use the Aircall MCP in Claude

Q: What happens if I ask for a specific phone number's configuration?

The AI runs the getnumberdetails tool to check routing rules and voicemail settings. It returns the exact setup for that specific line.

Manage your Aircall phone system directly from Claude Desktop. Pull call logs and check team availability without opening another app.

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Connect Aircall MCP to Claude Desktop

Create your Vinkius account to connect Aircall to Claude Desktop and route execution through our secure gateway. The platform manages server hosting, runtime updates, and security layers. Configuration requires no manual server provisioning.

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Setup Aircall with Claude Desktop

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Check team availability in Claude Desktop

You can pull real-time agent status using the `get_user_details` and `list_users` tools. Claude checks who is currently on a call or offline before routing an urgent customer request. Instead of switching tabs to the Aircall dashboard, you just ask your agent to find someone free. Managing team structures works the same way. Running `list_teams` shows you exactly how your phone queues are set up. You get the raw data right in your chat interface, letting you build custom reports on agent coverage in seconds.

Audit call logs and technical data

The `list_calls` tool grabs your recent phone traffic history. You can ask Claude to pull yesterday's missed calls and cross-reference them with your notes. Digging deeper into specific conversations happens through `get_call_details`, which returns duration, tags, and recording links. Analyzing this data usually requires exporting CSVs. Now, your AI client pulls the exact records it needs to answer your questions. You spend zero time formatting spreadsheets and more time actually understanding why call volume spiked at noon.

Manage your contact directory

Adding new leads requires the `create_contact` tool. When a customer emails you their phone number, Claude can instantly push that record into your Aircall database. Finding existing clients is just as fast using `search_contacts` to look up an incoming caller ID. Bulk directory work uses `list_contacts` to pull your entire address book. You can have the AI audit your list for missing formatting or duplicate entries. Everything happens through the MCP connection, keeping your phone system perfectly synced with your current workflow.

Setup guide

Set up Aircall MCP in Claude Web or Desktop

1

Open Claude Settings

Go to claude.ai, click your profile icon, then navigate to Customize → Connectors.
2

Add Custom Connector

Click the "+" button and select Add custom connector. Paste your Vinkius endpoint URL: https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp Replace [YOUR_TOKEN_HERE] with your token from cloud.vinkius.com. For OAuth-protected servers, expand Advanced settings to add credentials.
3

Start a conversation

Open a new chat. The Aircall MCP tools are available immediately — no restart needed.

Endpoint URL

https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp

No configuration file needed — paste the URL directly in the Claude web interface.

Available on Free (1 connector), Pro, Max, Team, and Enterprise plans.

Prerequisites

Claude Desktop installed (macOS or Windows)
Active Vinkius subscription with a valid endpoint token

1

Open Claude Desktop Settings

Click the menu icon at the top-left corner, go to Settings → Developer → Edit Config. This opens claude_desktop_config.json in your default text editor.
2

Paste the Aircall MCP configuration

Copy the JSON snippet on the right into the mcpServers object. Replace [YOUR_TOKEN_HERE] with your endpoint token from cloud.vinkius.com.
3

Restart Claude Desktop

Close and reopen the application. Claude needs a full restart to load new MCPs — refreshing a conversation is not enough.
4

Verify the connection

Open a new conversation. Click the 🔌 icon at the bottom of the message input. You should see tools listed under aircall-mcp.

json

{
  "mcpServers": {
    "aircall-mcp": {
      "url": "https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp"
    }
  }
}

Get your connection token →

Independent Platform Disclaimer: Vinkius is an independent platform and is not affiliated with, endorsed by, sponsored by, verified by, or otherwise authorized by Aircall. All third-party trademarks, logos, and brand names are the property of their respective owners. Their use on this website is strictly for informational purposes to identify service compatibility and interoperability.

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Common questions about Aircall MCP in Claude Desktop

You add the remote Aircall MCP Server URL to your custom connectors. Open Settings, navigate to Integrations, and paste the endpoint. Claude handles the OAuth flow immediately.

No, the system only manages data. You can read logs and update contacts, but initiating a live voice call still requires your actual phone app.

The AI runs the `get_number_details` tool to check routing rules and voicemail settings. It returns the exact setup for that specific line.

You have two options for setup. The desktop app uses the configuration file for local execution, while the web version accepts a remote URL via the Settings menu.

Vinkius processes your contact lists and call logs inside a V8 Isolate Sandbox. The environment destroys itself the moment your query finishes. Nothing gets stored on our infrastructure.

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