How do I find my Aircall API ID and Token?

Log in to your Aircall Dashboard, navigate to **Integrations & API** > **API keys**, and create a new key. You will see both the `api_id` and `api_token` there.

Can I listen to call recordings via the agent?

The `get_call_details` tool provides the URL to the call recording if available. Your agent can retrieve this metadata, and you can access the link to listen to the audio.

Does this support checking user availability?

Yes! Use the `get_user_details` tool. It returns the current availability status (Available, Busy, or Offline) for any team member in your account.

Aircall MCP Server for AutoGen 10 tools — connect in under 2 minutes

Name: Aircall
Availability: InStock
Author: Vinkius

microsoft.github.io/autogen/docs/tools/mcp-tools

Built by Vinkius GDPR 10 Tools Framework

Microsoft AutoGen enables multi-agent conversations where agents negotiate, delegate, and execute tasks collaboratively. Add Aircall as an MCP tool provider through Vinkius and every agent in the group can access live data and take action.

Get MCP Server for AI Agents

ASK AI ABOUT THIS MCP SERVER

Open in ChatGPT Open in Claude Open in Perplexity

Vinkius supports streamable HTTP and SSE.

python

import asyncio
from autogen_agentchat.agents import AssistantAgent
from autogen_ext.tools.mcp import McpWorkbench

async def main():
    # Your Vinkius token. get it at cloud.vinkius.com
    async with McpWorkbench(
        server_params={"url": "https://edge.vinkius.com/[YOUR_TOKEN_HERE]/mcp"},
        transport="streamable_http",
    ) as workbench:
        tools = await workbench.list_tools()
        agent = AssistantAgent(
            name="aircall_agent",
            tools=tools,
            system_message=(
                "You help users with Aircall. "
                "10 tools available."
            ),
        )
        print(f"Agent ready with {len(tools)} tools")

asyncio.run(main())

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* Every MCP server runs on Vinkius-managed infrastructure inside AWS - a purpose-built runtime with per-request V8 isolates, Ed25519 signed audit chains, and sub-40ms cold starts optimized for native MCP execution. See our infrastructure

About Aircall MCP Server

Connect your Aircall account to your AI agent to unlock professional voice orchestration and communication management. From auditing call logs and recordings to managing shared contacts and monitoring team availability, your agent handles your phone system through natural conversation.

AutoGen enables multi-agent conversations where agents negotiate, delegate, and collaboratively use Aircall tools. Connect 10 tools through Vinkius and assign role-based access. a data analyst queries while a reviewer validates, with optional human-in-the-loop approval for sensitive operations.

What you can do

Call Orchestration — List and retrieve details for calls, including recordings, durations, and participant metadata
Contact Management — Create, update, and search for shared or private contacts within your Aircall account
Team Oversight — List users and teams to check availability statuses and departmental assignments
Number Auditing — Retrieve details for your Aircall phone numbers, including their technical configurations
Communication Insights — Quickly identify call trends or lookup contact history directly from your chat interface

The Aircall MCP Server exposes 10 tools through the Vinkius. Connect it to AutoGen in under two minutes — no API keys to rotate, no infrastructure to provision, no vendor lock-in. Your configuration, your data, your control.

How to Connect Aircall to AutoGen via MCP

Follow these steps to integrate the Aircall MCP Server with AutoGen.

Install AutoGen

Run pip install "autogen-ext[mcp]"

Replace the token

Replace [YOUR_TOKEN_HERE] with your Vinkius token

Integrate into workflow

Use the agent in your AutoGen multi-agent orchestration

Explore tools

The workbench discovers 10 tools from Aircall automatically

Why Use AutoGen with the Aircall MCP Server

AutoGen provides unique advantages when paired with Aircall through the Model Context Protocol.

Multi-agent conversations: multiple AutoGen agents discuss, delegate, and collaboratively use Aircall tools to solve complex tasks

Role-based architecture lets you assign Aircall tool access to specific agents. a data analyst queries while a reviewer validates

Human-in-the-loop support: agents can pause for human approval before executing sensitive Aircall tool calls

Code execution sandbox: AutoGen agents can write and run code that processes Aircall tool responses in an isolated environment

Aircall + AutoGen Use Cases

Practical scenarios where AutoGen combined with the Aircall MCP Server delivers measurable value.

Collaborative analysis: one agent queries Aircall while another validates results and a third generates the final report

Automated review pipelines: a researcher agent fetches data from Aircall, a critic agent evaluates quality, and a writer produces the output

Interactive planning: agents negotiate task allocation using Aircall data to make informed decisions about resource distribution

Code generation with live data: an AutoGen coder agent writes scripts that process Aircall responses in a sandboxed execution environment

Aircall MCP Tools for AutoGen (10)

These 10 tools become available when you connect Aircall to AutoGen via MCP:

create_contact

Add a new contact

get_call_details

Get call technical details

get_number_details

Get number configuration

get_user_details

Get user availability

list_calls

List call logs

list_contacts

List Aircall contacts

list_numbers

List phone numbers

list_teams

List Aircall teams

list_users

List team members

search_contacts

Search contacts by phone

Example Prompts for Aircall in AutoGen

Ready-to-use prompts you can give your AutoGen agent to start working with Aircall immediately.

"List the last 10 calls made by my team."

"Search for a contact with name 'John Doe'."

"Check if user 'Jane Smith' is currently available for calls."

Troubleshooting Aircall MCP Server with AutoGen

Common issues when connecting Aircall to AutoGen through the Vinkius, and how to resolve them.

McpWorkbench not found

Install: pip install "autogen-ext[mcp]"

Aircall + AutoGen FAQ

Common questions about integrating Aircall MCP Server with AutoGen.

How does AutoGen connect to MCP servers?

Create an MCP tool adapter and assign it to one or more agents in the group chat. AutoGen agents can then call Aircall tools during their conversation turns.

Can different agents have different MCP tool access?

Yes. AutoGen's role-based architecture lets you assign specific MCP tools to specific agents, so a querying agent has different capabilities than a reviewing agent.