Birdeye MCP Server with 6 Tools Ready for AI Agents
GDPR Free for SubscribersGrow your local business reputation with review management, customer surveys, and listings that drive more foot traffic. Unlock 6 tools ready out of the box. Connect this App Connector to instantly empower AI agents like Claude Code, Cursor, or any MCP-compatible client with advanced capabilities.
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What is the Birdeye MCP Server?
The Birdeye MCP Server gives AI agents like Claude, ChatGPT, and Cursor direct access to Birdeye via 6 tools. Grow your local business reputation with review management, customer surveys, and listings that drive more foot traffic. Powered by the Vinkius - no API keys, no infrastructure, connect in under 2 minutes.
Built-in capabilities (6)
Tools for your AI Agents to operate Birdeye
Ask your AI agent "List the latest 5-star reviews for my business in Birdeye." and get the answer without opening a single dashboard. With 6 tools connected to real Birdeye data, your agents reason over live information, cross-reference it with other MCP servers, and deliver insights you would spend hours assembling manually.
Works with Claude, ChatGPT, Cursor, and any MCP-compatible client. Powered by the Vinkius - your credentials never touch the AI model, every request is auditable. Connect in under two minutes.
Why teams choose Vinkius
One subscription gives you access to thousands of MCP servers - and you can deploy your own to the Vinkius Edge. Your AI agents only access the data you authorize, with DLP that blocks sensitive information from ever reaching the model, kill switch for instant shutdown, and up to 60% token savings. Enterprise-grade infrastructure and security, zero maintenance.
Build your own MCP Server with our secure development framework →The Birdeye App Connector works with every AI agent you already use
…and any MCP-compatible client
Use all 6 Birdeye tools with your AI agents right now
Empower your AI agents to connect to Birdeye and securely perform advanced actions on Vinkius infrastructure. Beyond a simple connection, you gain an advanced AI Gateway that provides complete visibility into agent activity, ensuring maximum governance and optimized token usage.
Add a new customer profile
Trigger a review request (Check-in)
Get full customer profile
List all business locations
List customer reviews
Send a custom survey to a customer
What the Birdeye MCP Server unlocks
Connect your Birdeye account to any AI agent and take full control of your online reputation management and customer experience workflows through natural conversation.
What you can do
- Review Orchestration — List and manage customer reviews across multiple platforms (Google, Facebook, etc.) programmatically, retrieving detailed high-fidelity comments and ratings in real-time
- Automated Check-ins — Programmatically trigger review requests (check-ins) via SMS or Email to coordinate high-fidelity feedback collection from your recent visitors
- Sentiment Intelligence — Access complete customer profiles and retrieve detailed sentiment history to maintain a perfectly coordinated overview of your brand health
- Survey & Feedback Architecture — Programmatically dispatch custom surveys to specific customers and monitor their high-fidelity responses directly through your agent
- Multi-Location Visibility — Retrieve complete directories of all your business branches and locations to coordinate your organizational reputation programmatically
How it works
1. Subscribe to this server
2. Retrieve your API Key and Business ID (bid) from your Birdeye dashboard (Settings > Integrations > API)
3. Start managing your customer experience from Claude, Cursor, or any MCP client
No more manual logging into individual review sites or missing critical feedback. Your AI acts as your dedicated reputation manager and customer success coordinator.
Who is this for?
- Marketing Managers — instantly retrieve high-level review summaries and monitor brand sentiment using natural language commands
- Customer Success Teams — automate the dispatch of review requests and track customer satisfaction without leaving your workspace
- Multi-Location Owners — monitor reputation performance across all branches and coordinate surveys through simple AI queries
Frequently asked questions about the Birdeye MCP Server
How do I find my Birdeye API Key and Business ID?
Log in to your account, navigate to Settings > Integrations > API, and you will find your API Key and the Business ID (bid).
Can I request a review via AI?
Yes! The customer_checkin tool allows your agent to record a customer visit and automatically send a review request via their preferred channel.
How do I check review ratings programmatically?
Use the list_reviews tool and provide an optional rating filter (1-5) to retrieve specific categories of feedback directly from the platform.
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