Connect Birdeye MCP to Claude Desktop via Vinkius.
Analyze customer sentiment and feedback through natural conversation.
Bring Reputation Management
to Claude Desktop
Create your Vinkius account to connect Birdeye to Claude Desktop and route execution through our secure gateway. The platform manages server hosting, runtime updates, and security layers. Configuration requires no manual server provisioning.
GDPR Free for SubscribersWhat Claude Desktop can do with Birdeye MCP Server
Connect your Birdeye account to any AI agent and take full control of your online reputation management and customer experience workflows through natural conversation.
What you can do
- Review Orchestration. List and manage customer reviews across multiple platforms (Google, Facebook, etc.) programmatically, retrieving detailed high-fidelity comments and ratings in real-time
- Automated Check-ins. Programmatically trigger review requests (check-ins) via SMS or Email to coordinate high-fidelity feedback collection from your recent visitors
- Sentiment Intelligence. Access complete customer profiles and retrieve detailed sentiment history to maintain a perfectly coordinated overview of your brand health
- Survey & Feedback Architecture. Programmatically dispatch custom surveys to specific customers and monitor their high-fidelity responses directly through Claude Desktop
- Multi-Location Visibility. Retrieve complete directories of all your business branches and locations to coordinate your organizational reputation programmatically
How it works
- Subscribe to this server
- Retrieve your API Key and Business ID (bid) from your Birdeye dashboard (Settings > Integrations > API)
- Start managing your customer experience from Claude, Cursor, or any MCP client
No more manual logging into individual review sites or missing critical feedback. Your AI acts as your dedicated reputation manager and customer success coordinator.
Who is this for?
- Marketing Managers. Instantly retrieve high-level review summaries and monitor brand sentiment using natural language commands
- Customer Success Teams. Automate the dispatch of review requests and track customer satisfaction without leaving your workspace
- Multi-Location Owners. Monitor reputation performance across all branches and coordinate surveys through simple AI queries
"List the latest 5-star reviews for my business in Birdeye."
I've retrieved your top reviews. You recently received 10 new 5-star ratings across Google and Facebook. Highlights include high praise for your 'Fast Response Time'. Would you like to see the detailed metadata for these?
Isolated on Claude Desktop.
Enforced across all tools.
Provision Birdeye for Claude Desktop now. Expand to additional AI engines at any time with a single account and unified credential store.
Cross-platform
10+
AI clients. Simultaneous.
One Vinkius account distributes to every supported AI client in parallel.
MCP Catalog
4,500+
Isolated MCP Servers
CRM, payments, analytics, DevOps, bind any combination from the catalog. Governed.
Portability
Zero
lock-in. Ever.
Vinkius runs the infrastructure. Every MCP Server connection is portable by design.
Governance
Full
operational control
Policies, runbooks, RBAC, audit trails, and token budgets. Every MCP Server from one place.
Birdeye talks.
Vinkius decides what Claude Desktop hears.
Every response is filtered, logged, and gated before reaching the AI agent. No raw data passes through.
Birdeye
raw payload
DLP
Tokens, PII, secrets redacted
Audit
Write-once log, tamper-proof
RBAC
Roles, approvals, circuit breaker
Claude Desktop
clean data only
* Every connection is hosted and maintained by Vinkius. We handle the security, updates, and infrastructure so you don't have to write code or manage servers. See our infrastructure
Claude Desktop executes. Vinkius governs.
Guardrails, token cost tracking, audit logs, and usage analytics for every Birdeye tool call are managed from a single dashboard. Vinkius operates the routing and scaling infrastructure.
Over 4,000 integrations ready for AI agents
Explore a vast library of pre-built integrations, optimized and ready to deploy.
Connect securely in under 30 seconds
Generate tokens to authenticate and link external services in a single step.
Complete visibility into every agent action
Audit live requests, latency, success rates, and active security compliance policies.
Optimize spending and track token ROI
Analyze real-time token consumption and cost metrics detailed by connection.
Explore our live AI Agents Analytics dashboard to see it all working
This dashboard is included when you connect Birdeye using Vinkius. You will never be left in the dark about what your AI agents are doing with your tools.
Birdeye and the entire MCP catalog. No arbitrary hosting. Zero-trust by default.
Deploying Birdeye to Claude Desktop via Vinkius eliminates custom development, server maintenance, and security overhead. Integration profiles are pre-compiled and run on dedicated sandboxed infrastructure.
Raw MCP | Vinkius | |
|---|---|---|
| Hardened MCPs | Find and configure each manually | Full catalog sandboxed |
| Connection Setup | Manual coding & server setup | Isolated synchronous binding |
| Server Hosting | You host it yourself (needs 24/7 uptime) | 100% hosted & managed by Vinkius |
| Security & Privacy | Stored in plaintext config files | Bank-grade encrypted vault |
| Activity Visibility | Blind execution (no logs or tracking) | Live dashboard with real-time logs |
| Cost Control | Runaway AI token spend risk | Automatic budget limits |
| Revoking Access | Must delete files or code to stop | 1-click disconnect button |
How Vinkius secures
Birdeye for Claude Desktop
All transactions between Claude Desktop and Birdeye pass through a secure egress gateway. Vinkius redacts sensitive payloads, enforces allowlist constraints, and supports immediate connection revocation.
Frequently asked questions
How do I find my Birdeye API Key and Business ID?
Log in to your account, navigate to Settings > Integrations > API, and you will find your API Key and the Business ID (bid).
Can I request a review via AI?
Yes! The customer_checkin tool allows your agent to record a customer visit and automatically send a review request via their preferred channel.
How do I check review ratings programmatically?
Use the list_reviews tool and provide an optional rating filter (1-5) to retrieve specific categories of feedback directly from the platform.
How does Claude Desktop discover MCP tools?
When Claude Desktop starts, it reads the claude_desktop_config.json file and connects to each configured MCP server. It calls the tools/list endpoint to fetch the schema for every available tool, then surfaces them as clickable options in the chat interface via the 🔌 icon.
What happens if the MCP server is temporarily unavailable?
Claude Desktop handles disconnections gracefully. if the server is unreachable at startup, the tools simply won't appear. Once the server becomes available again, restarting Claude Desktop will re-establish the connection. There is no timeout penalty or error loop.
Can I connect multiple MCP servers simultaneously?
Yes. You can add as many servers as you need in the mcpServers section of the config file. Each server appears as a separate tool provider, and Claude can use tools from multiple servers in a single conversation turn.
Is there a limit on the number of tools per server?
Claude Desktop can handle hundreds of tools per server. However, for optimal LLM performance, Vinkius servers are designed to expose focused, well-documented tool sets rather than overwhelming the model with too many options.
Does Claude Desktop support Streamable HTTP transport?
Yes. Claude Desktop supports both SSE (Server-Sent Events) and the newer Streamable HTTP transport that Vinkius uses. Simply provide the server URL. Claude auto-negotiates the transport protocol.
Server not appearing after restart
Ensure the JSON is valid (no trailing commas). Check the file path: ~/Library/Application Support/Claude/claude_desktop_config.json (macOS) or %APPDATA%\\Claude\\ (Windows).
Authentication error
Verify your Vinkius token is correct. Go to cloud.vinkius.com to regenerate it if needed.
Tools not showing in chat
Click the 🔌 icon at the bottom of the chat input. If it shows 0 tools, the server may still be connecting. wait a few seconds.
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